really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,027 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Jul 312021


  • miles
Due to the ems recall it has caused the ABS to malfunction went to two dealerships more than four times was told to pay in order to have my car fixed due to ems recall service provider: Due to the ems recall it has caused the ABS to malfunction per ems recall this can be fixed free of charge. I am being denied by both killeen and temple Chevy dealerships.

- Harker Heights, TX, USA

problem #19

Oct 282020


  • 95,000 miles
The contact owns a 2018 Chevrolet Traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

- Flintstone, GA, USA

problem #18

Aug 132021


  • miles
Electric Park Brake Malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 Chevy Traverse but Chevy had not formally addressed this problem.

- Bowie, MD, USA

problem #17

Jul 132021


  • miles
The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help.

- Jacksonville, FL, USA

problem #16

Feb 152021


  • 47,000 miles
Shortly after purchase, my car would not acknowledge being put in park. I would shift the control to park but would get warnings park was not engaged. I took it in for repair. Now I am getting a message to service parking brake. This seems to be a problem with this vehicle. I do not use the parking brake, so I can't understand why service is needed. Both problems were when car was in park. The 'service parking brake' warning stays on while driving.

- Toledo, OH, USA

problem #15

Jan 172021


  • 40,000 miles
We parked and exited the vehicle (turning it off) on a slight grade as we normally do in the front of our house on a public street. We awoke the next morning to discover that the vehicle had advanced or slid forward approximately 15' coming to rest against a telephone pole adjacent to our corner property. If the telephone pole was not in the path of the vehicle it would have crossed a side street and come to rest in our neighbors front yard. Upon viewing the vehicle after the drift forward, before entering the vehicle we could see that the vehicle was clearly in park and turned off. The vehicle has approximately 40,000 miles on it and has had (1) previous service by a dealer for transmission slippage from 1st to 2nd gear.

- Carnegie, PA, USA

problem #14

Dec 052020


  • 46,900 miles
When applying the brakes the vehicle feels like gears are grinding and the car is breaking harder than I am applying pressure on the brake pedal, and I can feel the vehicle shuttering and grinding to a stop through the pedal. The vehicle does stop, but a warning then displays on the dash "brake assist activated". this warning displays everytime the brakes are used. Only have disabling the forward collision break assist does the vehicle then drive normal. This issue has occurred twice now once in town driving 30-40 miles an hour and another stopping coming up to a light at intersection.

- Rochester, IL, USA

problem #13

Sep 242020


  • miles
Reported brakes squeaking in December of 2019. Now both the front and rear brakes squeaking. Took it to the dealership 3 times now. They state it's noise, not a brake wear issue. Our neighbors also have a 2018 arcadia which does the same squeaking as ours both when you first start the vehicle or apply any traction such as going down the driveway, slow breaking or driving and brakes on a low mph speed.

- Taylor, MI, USA

problem #12

Jun 192020

Traverse 6-cyl

  • miles
Auto will not shut off when put in park. Message indicates 'put in park'. tried several times. Engine will go off, electronics stay on. Would drain battery if left on. Also, bluetooth continues to disconnect. Brakes squeak constantly, from the time it was driven off the lot. Car stutters when you attempt to accelerate. Car has been to dealer many times, supposedly 'fixed'. I was told to try higher octane gas. This should not be necessary. Electrical problems are increasing. We have purchased several Chevrolet, this is the absolute worst vehicle as far as problems which, after 2-1/2 years, have not been repaired. Why is there not a recall"?" car is currently at the dealer, again.

- West Seneca, NY, USA

problem #11

May 152020

Traverse 6-cyl

  • 39,000 miles
Vehicle brake system failed allowing the pedal to travel to the floor. Only a small about of rear brake pressure allowed the vehicle to stop. Issue was discovered to be a failed master cylinder leaking all brake fluid into the brake booster, sucking in air causing brake failure. Had the car not been moving very slow when this occurred, there would have been a serious accident. Vehicle only hs 39K miles. I am being made to pay for repairs out of pocket. Working with GM to understand if they are willing to pay for a brake failure on a almost new vehicle.

- Lansing, MI, USA

problem #10

Apr 222020


  • 51,600 miles
When driving, the brake warning light came on saying " reduced braking power---get service immediately. Safety concern. I took car into the dealer. They diagnosed that the master cylinder seal had failed and that brake fluid was leaking from the master cylinder into the brake booster. Dealer says it is not covered by warranty. I can't believe because of the low milage and significant safety concern that this repair would not be covered.

- Champaign, IL, USA

problem #9

Feb 262020


  • 52,180 miles
Parking brake wouldn't release. Service parking brake light on. I had parked on a slight hill. After about two hours, I started my vehicle, pressed the button, shifted to reverse, and the vehicle wouldn't move. Odd! I looked at the cluster and noticed the 'park' flashing and the service parking break light on. I tried shifting in and out of park to drive or reverse multiple times and each time pushing the button. No luck. I left my vehicle at the location since it was late and safe. The next morning before having it towed, I tried once more to push the parking brake button and it successfully disengaged the parking brake and the service light cleared itself. I noticed on a forum that 2018 Traverses have this issue and disconnecting the battery or letting it sit for a few hours sometimes resolves this recurring issue but never fixes it.

- Calhoun, LA, USA

problem #8

Dec 262019


  • 9,000 miles
Export version only. Country: Colombia. 1. shitf to park. When you park the vehicle ask you to put it in park and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts 2. service stabilitrack. In many and ramdom ocacions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet 3. fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Delaer has updated software in order to remedy this issue. 4. locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work any more. Dealer looking into this issue. 5. electric parking brake. The electric parking brake activated it self while driving in traffic. Heavy traffic situation 5 mph and the E. brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and surprise!!! it was fixed. Magic. The E brake was off and the vehicle was free. While this was going on the E brake light (red) was on, and service parking brake light (amber) was flasing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the third time this happened. Once at my house about six months ago but it took about 1 minute and it fix it self so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed.

- Old Bridge, NJ, USA

problem #7

Jan 242020


  • 21,958 miles
The contact owns a 2018 Chevrolet Traverse. The contact stated that without the drivers seat belt securely latched, the hill ascent and descent function became inoperable. The contact that while the vehicle was on an incline, the hill descent feature failed and the vehicle rolled backwards and stalled. The vehicle was taken to wentworth motors dealer, (139 franklin St, dansville, NY 14437, (585) 204-0905) and it was confirmed that the feature would be disengaged if the seat belt was not securely fastened. The technician informed the contact that there was no fix for the failure however, to prevent the failure the seat belt should be worn at all times. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 21,958.

- Arkport, NY, USA

problem #6

Jan 082020


  • 32,000 miles
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the driver was driving, the vehicle failed to accelerate and a noise was coming from the accelerator pedal when it was depressed. The driver attempted to coast to the side of the road depressing the brake pedal but the brakes seized. The driver stayed to the side until the vehicle come to a complete stop. The contact powered off the engine. The vehicle was restarted and was able to drive as normal. The vehicle was later taken to gandrud Chevrolet dealer, (919 auto plaza dr, green bay wi 54302, (920) 309-5444) where the vehicle was repaired but the repairs were unknown. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 32,000.

- Greenbay, WI, USA

problem #5

Oct 262019


  • 24,450 miles
Vehicle was stopped on a steep city street behind another vehicle turning left. Vehicle went to move forward and turn left and it shut off and rolled backwards down the steep hill. Wheel could not be turned, brakes could not be pressed, when gas was pressed it did not go forward, it rolled backwards it was like it shut off after being in auto stop mode. Parking brake assist came on automatically and vehicle rolled into a cement pole. Vehicle was able to be restarted. Parking brake would not release. Had to shut off vehicle, restart and tried to release parking brake 5 more times before it released. This vehicle often rolls backwards after being in auto stop mode and the gas needs to be pushed hard in order for it to go forward. This vehicle feels like it slows down when pressing the gas at times and you need to push the gas pedal harder. The brakes squeak often when wet and cold and sometimes when starting the vehicle the brake will not allow you to push it down, you have to push it several times, let up and push it again before the vehicle will start.

- Lake Linden, MI, USA

problem #4

Oct 032017

Traverse 6-cyl

  • miles
2018 Chevy Traverse. Consumer writes in regards to various defects with vehicle. The consumer stated the autostop became inoperable, a popping sound was heard on the passenger side, parking would not release, and the low engine oil light illuminated. The consumer also stated the radio would not work properly, the rear brake calipers locked up, the gear would not shift into park, the windows inadvertently roll down while the vehicle was off and the dashboard was broken.

- Woodstock, GA, USA

problem #3

May 082019


  • 5 miles
Car had about 10000 miles and in two separate occasions has stalled, steering wheel had stop working, couldn't steer, car turns off when stopped at traffic lights, alrms go off and dealer just says they can only reprogram the computer, no repairs available. On a third time braking system alarms went off and dealer had to replace the braking system. Vehicle has always failed while in motion. Dealer and manufacturer will be responsible if someone gets hurt because this car does not function as it should.

- Miami, FL, USA

problem #2

Nov 062017


  • 438 miles
109 miles on my Traverse 2018 & engine light came on when I started the vehicle. Dale willey automotive replaced the power brake booster vacuum check valve & hose. Drove it and within 2 days while restarting the vehicle, the engine light was back on again. Drove it over the weekend and returned to the dealer at 438 miles and the power brake booster was replaced. Have had no issues after this was done regarding the brakes.

- Olathe, KS, USA

problem #1

Feb 092018


  • 1,000 miles
After about 1000 miles the brakes started grinding, and alert would pop up to service them and they would be a heavy vibration as the antilock brakes would be kicking in even at very low speed's. I brought the vehicle back to the dealership where they replaced all of the brake sensors, after another two weeks it started happening again they replaced the wiring harness because they said it had a short in it. Both times I was told the parts on national backorder which led me to believe this is a large problem. It has now happened the third and fourth time but I have not had time to bring it back to the dealership. I lost almost 2 weeks of having the car in the first two months that I've owned it. It now has 3500 miles on it. The problem is happening at 5 mph and even on the highway every time the brakes were touched

- Port Chester, NY, USA