10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,479 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I put the car in Park sometimes I receive a message saying Shift to Park. It doesn-??t happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It-??s so annoying!
- Porterville , CA, USA
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn-??t roll when -??parked-??. GM knows this is an issue and refuses to do anything to correct the issue.
- Greensburg, IN, USA
2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018.
- Fairmont, WV, USA
Today driving around 35 to 40 mph. Car started to lose speed, engine light, park brake light and dash read engine in reduced speed. Still not safe to drive. 3rd time this has happened and has been to dealership, service dept after each occurance. Not safe.
- Pittsburgh, PA, USA
Driving down busy road at about 35 40 miles an hour. Vehicle began to slow down engine light park light started blinking. Drifted into parking lost. Then only engine light was showing. Next a message of engine reduce power was on display. Called dealership stated not to drive and had it towed in. Now no engine light is present. This is the 2nd time something like this has happened. Not safe at all.
- Pittsburgh, PA, USA
Once vehicle is shifted into park, a warning message (along with beeping) states it still needs to be shifted to park. Vehicle not acknowledging park mode when stationary.
- Cypress, TX, USA
1. windshield wipers stopped working while raining and 2. now, the shifter is not working properly, when you shift into park you get an error message that the car is not in park and car will not turn off until you jiggle the shifter
- Vallejo, CA, USA
When shifting from drive to park, after pressing the start/stop button to turn the vehicle off, the vehicle will not turn off and alert with dings and display a message to shift to park. It takes several attempts to get the vehicle to turn off. This continues to happen.
- Verona, PA, USA
While driving 50 miles an hour in AWD, the service engine light came on the D started flashing and the transmission seemed to disengage. There was a burning smell inside the cab. I pulled over and was able to get the vehicle the remaining 5 miles home.
- Nekoosa, WI, USA
I have had two major issues. First is the whole "shift to park" message that you have to vigorously wiggle the transmission lever to get to go away so you may exit the vehicle. I have had it in the dealer for it once already and they said they replaced the wireing harness. This did nothing. I am the second owner and I had that done at about 35,000 miles but it never completely went away. Now I am at 50,000 miles and for the last few weeks I have been noticing terrible high pitch noise that sounds like bad road noise but its coming from the drive train. So far it has seemed to happen mostly around the 72 to 78 mph range on the hwy. As soon as you let off the gas the noise goes away but 50% of the time the noise comes back when you reapply the gas. Sometimes it takes drastically changing speed and then trying to get back to normal. My family and I travel a lot. That's why we got the Traverse and otherwise have loved it! but I am so very scarred that my family will get stranded in busy and dangerous traffic.
- Raleigh, NC, USA
The contact owns a 2018 Chevrolet Traverse. The contact stated the gear shifter failed to release from park into drive. Additionally, while driving 70-85 mph, the cruise control disengaged without warning. The vehicle was taken several times to wilson Chevrolet (4850 w 6th ave, stillwater, ok 74074, (877) 526-5255) to be diagnosed. The contact was informed that the shift control assembly needed to be replaced. The vehicle was repaired however, the failure recurred. The contact was concerned that the failure may cause a crash. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 25,000.
- Ponca City, OK, USA
A 'shift to park' message appears after shift to park. Vehicle does not completely turn off. Dealer said is a common problem with this year and model. 44161 miles on car.
- Acworth, GA, USA
Shift to park comes on when put in park. Won't turn off or dings when get out but everything is still powered and beeps at you when you try to get out. I took in and supposedly dealership fixed with a new harness but it still does it 2hours out of the shop. Not safe could roll backwards and kill someone.
- Columbus, WI, USA
We purchased this SUV less than two years ago and at about 50K miles the transmission started shuttering while driving. Finally we were out and it was running fine then all of sudden the car would not go into gear, check engine light came on and we were stuck. Took directly to dealer after three weeks of no response from the local dealer nor Chevrolet they finally said that they thought the valve body and torque converter were bad. We wish we never would have bought this vehicle. Chevrolet didn't seem to mind that their 2 year old vehicle had transmission problems. I have never owned anything other than GM vehicles and I promised them this would be my last and they didn't care. She told me well we are all entitled to make those decisions.
- Pickerington, OH, USA
Chevy states open recall N192223110 and N192266190
- Mt. Pocono, PA, USA
We experienced issues with being able to shift into park when stationary in various locations (ie grocery store, driveway, garage, parking lot at school/work several locations). We had to repeatedly shift into a gear either reverse or drive several times on each occurrence, as you could not turn the vehicle off. This seems to be a severe safety issue as frustration with not being able to place the vehicle in park and selecting a gear repeatedly. One can sometimes step on the accelerator resulting in a learch forward or backward depending upon the gear selected. Not being able to switch the vehicle off creates additional issues when the vehicle is garaged with exhaust emissions. We did not allow grand children out of the vehicle until the shift to park issue disappeared. Not knowing what the vehicle's selector was positoned in. Next was the service repair as it resulted in a shifter replacement and was claimed not to be covered under the drivetrain warranty and repairs resulted in a $536.54 bill. It seems funny the service tech writers knew what was being described even before completing the description of the issue. Their comment was shift to park warning. The service tech mentioned there were a couple repair service bulletins that mentioned a easy fix and the other a shifter replacement. Ours being the later of the two. The service techs also mentioned this is prevalent in some other models. This issue it would seem is an unfortunate accident waiting to occur! this occured several times prior to repair on 08/12/2020 I have the repair work order available. It shows my name, address, phone number, and email address on it so I will not be able to upload a copy.
- El Dorado, KS, USA
Transmission shudders when accelerating. Have been to dealer and they have reset computer and after about 800 it starts back. Took back to dealer they changed fluid and reset computer. After 800 miles it did it again, took back to dealer and they reset computer and we drove it for an hour with no shudder. After 800 again it did it again. Service manager acknowledges they have trouble but chev has no fix yet. Its in the truck too he said. It has 51,000 miles now and still shuddering... it still under warranty but they cant fixt it because they don't know what else to do.
- Meridian, MS, USA
While attempting to turn off the vehicle after driving, a notification saying "shift to park" is displayed on the dash even though the vehicle is confirmed to be stationary in park. This issue causes the car to remain running, which if unbeknownst to the driver, closes their vehicle in a garage while thinking they shut their car off, could cause carbon monoxide poisoning inside their home.
- Panama City Beach, FL, USA
The contact owns a 2018 Chevrolet Traverse. The contact stated that after shifting the vehicle into park, the gear shift indicator failed to show the vehicle in park. The contact stated that several attempts were needed to have the gear shift indicator indicate that the vehicle was in park before the contact was able to turn the vehicle off. Jim keras Chevrolet 2000 covington pike, memphis, tn 38128, 901-387-2000, was contacted and informed of the failure. The contact was informed that there was a $200 diagnostic fee. Upon investigation, the contact became aware that the failure could be caused by the gear shift harness or the gear shift assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 36,700.
- Memphis, TN, USA
- Longwood, FL, USA