10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,123 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I placed my car in park & an alert went off stating, -??shift to park.-?? My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there-??s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it-??s in park or drive. What-??s to say this issue won-??t arise, when I-??m driving down the interstate at 70mph" Or I am having a medical emergency & can-??t turn my car off to place it in park" I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
- Wilmington, DE, USA
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
- Connellsville, PA, USA
Shift to park error. Happens often when the car is in park, the error states that the car is not in park and has an alarm that goes off. I am unsure if the car is safely in park and not sure my car will lock if I do not try to cancel out the message by continuously starting the car back up and shifting the gears to ensure it is in park. It happens very frequently. I was told by the dealership that they have replaced a lot of these parts and they are not sure why a recall has not been issued yet.
- Port Huron, MI, USA
Rear taillight has moisture inside which can cause an electrical shortage. Upon Google search, there are tons of other 2018 Traverses with the same issue. I contacted the dealership about a GM service bulletin about the same issue but they stated we would have to pay out of pocket for this issue.
- Jacksonville, NC, USA
The driver information display indicates the vehicle is not in park when it is shifted in park and engine is turned off. A warning chime goes off and will not stop until the button on the shifter is flipped multiple times. I talked to the service manager and he indicated that many vehicles are showing this fault. The entire shifter assembly would have to be replaced to fix the issue. There is a microswitch on the assembly that is the cause of the problem. My concern is this false indicator could lead to a safety issue for drivers who don't understand the issue. Also why isn't a recall issued by GM since many vehicles have displayed this problem. My other concern is the daytime driving light is intermittent on this vehicle but what else is next to fail electrically.
- Seguin, TX, USA
The vehicles dashboard lit up with a service emergency brake, and then the brakes locked up while the car was in motion on the roadway.
- Stow, OH, USA
When I turn off the vehicle, there is an audible dinging that does not stop and a message "shift to park" on the screen. This warning and message does not stop and therefore would run down the battery if left. I googled a solution before taking to the dealership and it turns out, this is a common failing in many Chevy vehicles. It is a small part located in the shift control, literally a 1 inch strip of flexible metal, that isn't making a good connection to a sensor. Chevy should fix this or replace for free since it is clearly a defect, but instead service departments charge a diagnostic fee ($169) and I was told it would be a $777 fix on top of the fee. With the "shop fees" it would cost $1,000.
- Marblehead, MA, USA
Attempted to park vehicle in level parking lot. Vehicle appeared to go into Park. Driver Information Center indicated that vehicle was not in Park and provided warning bells. When exiting the vehicle was providing warning more warning sounds and would not stop. Vehicle was in Park, but would have run warnings until battery discharge. Tried cycling vehicle, contacted On-Star and began troubleshooting with them. I was unable to resolve with them and GM support. Took to dealership and after troubleshooting was resolved by following steps in TSB 19-NA-206 which was performed outside of any warranty coverage.
- Rockford, MI, USA
On January 9, 2022 I was unable to release the parking brake. When I turned the car on, an alert popped up saying -€œservice parking brake-€. When I tried to release the parking brake, it would not release. It still made the sound as if it was trying to release but the parking brake was still engaged. I turned the car off and went back into my house for 10 minutes and then came out to try it again. Again, when I turned on the car, it said -€œservice parking brake-€. I tried to disengage the parking brake and it wouldn-€™t release. I pulled the button up as if I was setting the parking brake and pushed it down to release 3 times, with no change. On the 4th try, the parking brake disengaged. I received an email from OnStar Notifications informing me of the issue and directing me to take it to a service center. (Pic of email attached) This component has not been inspected by anyone. I would be willing to make the vehicle available for inspection upon request. This issue compromises safety because I have to set my parking brake, as I park on an incline and my truck rolls back a little each time I put it in park, or release the parking brake. It would be dangerous to leave my truck parked without the parking brake, but I can-€™t have my truck stuck with the parking brake on when I need to leave.
- Fort Lee, VA, USA
Electrical ground problem affecting transmission control is evident by a Shift to Park warning that displays on the driver information center and prevents vehicle from being turned off. GM has this problem so we-€™ll documented that a TSB exists and is on file with NHTSA. The inability to turn off the vehicle when this is encountered is a significant safety issue. We paid out of pocket to have the fix recommended in the TSB applied to our vehicle.
- Ellicott City, MD, USA
When driving on a right hand curve with traffic in the opposite direction lane, the forward collision warning system flashed a large red warning flash on the instrument panel near the speedometer. This was alarming and caused me to put on the brakes immediately, although there was no impending crash. This cause the cars behind me to take evasive action and apply their brakes in an emergency fashion and almost cause several collisions. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Marshall, MI, USA
Shift to Park message displays on the Driver Information Center (DIC) when the vehicle has been shifted to Park and the ignition has been turned to the Off position. This causes alarm chimes to go off when door is opened and the battery to drain.
- Marshall, MI, USA
When the vehicle is in park the -€œshift to park-€ error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen.
- Magnolia, TX, USA
The car does not recognize when the vehicle is in park. It will ding an error at you so you are unable to leave your vehicle. This error will continue to go off until you can find a trick to shut the car down. I work downtown and need to park in a garage. I was left sitting with an alarm going off for several days while I searched for tricks on my phone to get the error to turn off. I am a single female and I was put at risk because my car would not turn off. I had to sit in the garage alone until I could find a way to be able to leave my car.
- Pasadena, MD, USA
When the vehicle is in park the -€œshift to park-€ error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen.
- Grayslake , IL, USA
When my vehicle has been shifted into park (the transmission shifter shifted into P for Park) and the engine has been turned off a "shift into Park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains ON and the audio system does not shut off. The transmission shifter shows the P (Park selection) P as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to OFF.
- Lansdale, PA, USA
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn-€™t roll when -€œparked-€. GM knows this is an issue and refuses to do anything to correct the issue.
- Greensburg, IN, USA
When shifting into park and attempting to turn off the car, 80% of the time the vehicle would not register that the car was in park and allow the vehicle to turn off. It would alarm & charm with a message to "shift to park". this is a known manufacturing issues with the Chevrolet Traverse, GMC acadias, and possibly other models of Chevy/GMC. This is a major safety concern as there is no way to know if the vehicle is truly in park and can leave you in scary situations when you cannot turn off the car. We have also been stranded with a dead battery because the "shift to park" chime and message drained the battery. Chevrolet has provided their dealerships with bulletins in how to add a jumper harness and add/replace a switch in the gear shift assembly to correct the issue, but refuse to take accountability. I have had multiple service advisors admit they have had to fix numerous gear shifters and that this is a known issue. A recall needs to be issued on this problem as it is a safety concern for anyone affected. Please address! I am including my receipt on the service I had to pay for to fix this problem. Also an example of one of the technical bulletins Chevrolet has sent their service department.
- Newberry, FL, USA
Shortly after purchase, my car would not acknowledge being put in park. I would shift the control to park but would get warnings park was not engaged. I took it in for repair. Now I am getting a message to service parking brake. This seems to be a problem with this vehicle. I do not use the parking brake, so I can't understand why service is needed. Both problems were when car was in park. The 'service parking brake' warning stays on while driving.
- Toledo, OH, USA
- Ramrod Key, FL, USA