really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
26,565 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jan 042021

Traverse 6-cyl

  • 71,887 miles
The contact owned a 2018 Chevrolet Traverse. The contact stated while driving approximately 5 mph, the contact was struck on the driver side of the vehicle and was totaled; upon impact no air bags were deployed and onstar did not function. The vehicle was towed to billy beck towing and recovery (2455 highway 70 morehead city nc 28557 252-728-2571). A police report was filed. The contact was transported to the hospital for medical attention. The manufacturer has been informed of failure and the contact was awaiting a response. The failure mileage was approximately 71,887.

- Alantic Beach, NC, USA

problem #4

Sep 162020


  • 57,624 miles
On 9/16, I was involved in an accident which lead to my car being totaled from appx $30,000 in damage. Traffic came to a stop on the interstate and I ended up rear ending a car which caused the following damage: Engine was ripped from motor mounts and shoved into firewall, cracked engine block, whole front end of car was damaged including side fenders and drivers door unable to open smoothly, crushed A/C compressor, and many other items under the hood. (I have more pictures from the collision center upon request). With the severity of the damage, there is no doubt the airbags should have deployed. However, not a single airbag went off in this vehicle. I can provide estimates from the collision center with all items damaged along with pictures. I would have attached but size limits prevent me. I'm lucky I was not injured but someone else might not be as fortunate as myself.

- Jacksonville, FL, USA

problem #3

Nov 092018


  • miles
2018 Chevrolet Traverse. Consumer writes in regard to after getting into a minor accident the vehicle was engulfed in flames.

- Homewood, IL, USA

problem #2

Apr 072018


  • 3,300 miles
My wife hit a telephone pole head on, vehicle was a total loss. Vehicle had 3000 miles on it. My wife had a seat belt on but was still injured.. also on star never came on. An investigator from GM was here today, and said I should get a copy of his report.

- Plattsburgh, NY, USA

problem #1

Dec 272017


  • 12 miles
Was sold a Chevy Traverse with non-functioning airbags. Defective part number: 13524236

- Kennett Squarae, PA, USA