9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
362 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Nov 112023

Traverse

  • miles
the exhaust broke, sounded like I was a race car driver. Muffle making loud noise while parking and driving

- Boynton Beach , FL, USA

problem #7

Jan 262024

Traverse

  • miles
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.

- Orlando, FL, USA

problem #6

Oct 132023

Traverse

  • miles
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.

- Huntington Park, CA, USA

problem #5

Sep 112023

Traverse

  • miles
The exhaust broke under 2020 traverse with 41365 miles allowing fumes to come up through the floor into cabin. You have a repair notice # N212356540 for this problem on 2019 traverse and # N222385510 on the 2021 traverse...dealer says my 2020 is not covered. Please let me know why.

- Wells, ME, USA

problem #4

Oct 112022

Traverse

  • miles
Since Oct 2022, my backup camera has been intermittently working (it doesn-??t work most of the time). I have taken it to the dealership and they replaced the coaxial cable in February 2023 but the problem keeps persisting. I have taken it to the dealership a total of 4 separate incidents and the problem has been reproduced and confirmed by the service tech each time. This last time, I was informed there was three codes showing up so they were not sure what the problem was. I was told that even though the service representative saw that the camera wasn-??t working when the technician came it was working so they couldn-??t do anything. I was told to bring the vehicle back when it did it again. It has constantly not been working properly since I brought it home. When the camera doesn-??t work a a red triangle and a circle with a line through it displays on the screen. I feel as this is putting my safety as well as others safety at risk every time it doesn-??t function properly. The inability to use my back up camera reduces my ability to see behind the vehicle. This increases the risk of a crash, injury or property damage when the vehicle is backing up. I have not been involved in any incidents but there have been a few near misses.

- Clemmons, NC, USA

problem #3

May 312023

Traverse

  • miles
Months ago I was driving, my 2020 traverse I hit the brakes and I heard a weird grinding noise & my car started wobbling, I figured I needed my brakes pads changed, I took it to Waldorf Chevy they looked at the brakes and told me everything was good I didn-??t need pads and everything was ok, they said sometimes the pads get dust on them causing them to squeak, and wobble, i had the front pads replace at a local shop they also looked at the back brakes and said the back pads were good, sometime later I was heading to work I stopped at a gas station and the car wouldn-??t start. On the Chevy app it said my antilock brake system and stability control needs serviced which was weird it gave no warning I had it diagnosed the mechanic said the engine seized I towed it to another shop they said the same thing I towed it to Chevy they insisted it was the battery I told them it was the engine, they later said the engine seized but not before charging me $500 for a diagnostic, $371 battery plate. I got oil changes regularly and often did preventive maintenance.

- Accokeek, MD, USA

problem #2

May 282020

Traverse

  • 2,000 miles
This started around May 2020... I was at about 2K miles in. I was told it was due to weather. And that they had other Chevy with same issue- "so it's normal". I bought the 2020 Chevy Traverse brand new right off lot. After we packed up and visited family I noticed it had sounds. The sounds were like whining noises just loud and seriously obnoxious. It only happened we were turning vehicle at first. So we get home and it started being louder. I then noticed as I was driving and after I slowed down to like 20 heading for a stop sign the car suddenly has this burst of energy and speeds up to like 33 causing me to hit breaks. I told my husband and he was like I don't know maybe it is expunging gas. After I slow down" isn't that dangerous. I ignored it but it continues ever so often and this is on regular streets -speed limit is 35. Then the whining noise from wheel had me terrified. So we went to dealer. That was comical. Dude was like "it's a characteristics of the car". I'm like what" why would they make a car with an annoying sound - its distracting. I don't want to die because of my wheel. I read online other people had problems so we went to another dealer and another. The guy at last dealer was like this is not normal. They created carfax report and switched part out. I could go on. So that loud noise never went away- at first it was low and now louder. I called Chevy again and they are like a dealer has to access situation and call us. This is not safe. Also the other problems are seatbelt locks. The middle seat design is terrible. My daughter was sitting there when it went back in between seat and locked it wouldn't let up no matter what. Had to take seat apart to fix seat belt. My seat in front locks and its relentless. So uncomfortable and it chokes me because I'm short. Terrible design because it can't adjust like the GM version. I have video proof/receipts.

- Fort Dix, NJ, USA

problem #1

Dec 032020

Traverse

  • 900 miles
Recently purchased car. On Thursday December 3,2020. Was driving car back home on a busy street, car starting stalling. Would not go past 20 mph, engine was revving. Next morning to go to work car would not go on reverse. Had to get car towed to the dealer and they are telling me that it is a transmission problem. That the transmission needs to be replaced. Devon at rick hendrick in duluth, ga has been nothing but rude since purchase of vehicle now I do not feel safe driving this vehicle and I have 4 young children ages 10, 8, and 5. if someone would of hit me from behind we could of been injured. I bought a new vehicle for the piece of mind of not having any issues with the vehicle and now this. I am very upset.

- Lawrenceville, GA, USA