6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,009 miles

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problem #4

Nov 262024

Traverse

  • miles
Purchased the 2020 traverse on [XXX] from Basswood in Ft. Payne Alabama. Under the guise of the salesman I was assured that the vehicle was in great shape, with no issues at all, and a very clean Carfax. Well I'm new to purchasing a car via financing with a co-signer in which he was assured the vehicle was in great shape. Well unbeknownst to us my household the car was nothing of the sort. Within a few days the Start/Stop malfunctioned to the point it would not restart 98% of the time without sounding like a Demo Saw, it's a dangerous problem and there's times we smelled fuel once we were able to restart the vehicle. The front right wheel assembly looks as if it were on fire and if that's brake dust and it has a grinding whomp whomp sound when in motion, that's really not good no wonder it's hard to stop at times. The front end sounds like drums when going over bumps, speed bumps, road imperfections etc.. on morning start-up there's an absurd amount of exhaust coming into the cabin area, the codes [P3055 and P3056] are registered from the computer of vehicle. Now the smell of fuel is blowing through all vents whenever the defrost is running or all vents are used front and rear, with the truck in motion. It was so bad today that my entire family had to pull over to a gas station and get fresh air our eyes were burning and my [XXX] son nose started to bleed., so that's two parents and 6 children scrambling for safety. This is our only reliable vehicle other than an old 99 suburban that is hardly even road worthy anymore. I spoke with several people that have purchased vehicles and all agreed that the salesman and mostly the sales managers knew that the vehicle came from an auction and was never serviced nor inspected at the basswood dealership, which equates to them actively concealing major effects and problems with the vehicle in question. Just to make a one time commission on a fraudulent deal! They didn't provide any inspection papers to me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

- Huntsville, AL, USA

problem #3

Aug 072024

Traverse

  • 44,036 miles
The contact owns a 2020 Chevrolet Traverse. The contact stated that on several occasions while driving at undisclosed speeds and making a left or right turn, the vehicle was not stable and was moving unintendedly. On another occasion, while having maintenance service performed on the vehicle, the mechanic advised the contact that the rear toe links had rotted out due to corrosion and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear toe links needed to be replaced due to the corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,036.

- Margate City, NJ, USA

problem #2

May 182023

Traverse

  • miles
Took vehicle in for yearly inspection. Vehicle had 39950 miles on it. Vehicle would not pass inspection because of rear suspension adjustment link which could lead to accident. This problem is well known to service techs who inform owners this is a recurring issue at 40000 miles.

- Charles City , VA, USA

problem #1

May 112023

Traverse

  • miles
Brought the vehicle in to dealer for oil change, and tire rotation. Dealer found that the rear toe links on the Traverse were corroded. It only has 36970 miles and is not covered under warranty which expired 36,000. This is a recall on numerous GM vehicles and GM should cover and issue recall on the traverse as well.

- Matamoras, PA, USA