8.7

pretty bad
Typical Repair Cost:
No data
Average Mileage:
6,300 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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problem #3

Dec 122016

Trax LT 2.1L 4 cyl

  • Automatic transmission
  • 18,500 miles

Vehicle needs to be recalled and the transmission redesigned to not allow for the transmission to disengage from drive to neutral on an incline.

I have to have one foot on the brake and one on the accelerator on an incline to stop the car from rolling backward.

I have had two near misses with car rolling back into the car behind me.

- Rob S., House Springs, MO, US

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problem #2

Jun 132015

Trax LS 4

  • Automatic transmission
  • 20 miles

Dealer says all new cars are specifically made that way.

- Linda S., Yonkers, NY, US

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problem #1

May 012015

Trax LT 1.4L

  • Automatic transmission
  • 300 miles

CAR WILL ROLL BACK ON INCLINE IF YOU LET OFF ANY ON BRAKE. CALLED DEALER WAS TOLD THIS IS A PROBLEM, THEY HAVE NO FIX. HIS SUGGESTION DRIVE WITH BOTH FEET AT ALL STOPS. THIS IS A AUTOMATIC TRANSMISSION?? I AM NOT TALKING ABOUT A STEEP HILL, JUST SLIGHT INCLINE NOT NOTICEABLE TO YOUR EYE. DEALERS WON'T EVEN LOOK AT THIS. THEY SAY IT IS NORMAL FOR THE TRAX AND BUICK ENCORE . HOPE NO ONE GETS CLOSE ON REAR. CHEVROLET KNOWS ABOUT THIS, SO WHY WILL THEY NOT FIX THEM? PLEASE FIX MY NEW CAR CHEVROLET!!!!!

- mynewtrax, Independence, MO, US

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