We have had problems with this vehicle since we purchased it 2yrs ago. It started with loosing power once in awhile, then the AC quit working, both sets of keys have lost the buttons on the keypad, we have to manually lock and unlock the doors and the auto start is unusable, and now it stalls out at a speed above 30mph and starts smoking severely. It is not drivable. I have to pull over every 2 to 3 miles, because it overheats. We had it towed to a mechanic 2 weeks ago and he did what he could for what we could afford, but we didn't get 10 miles before it started again. The mechanic said this vehicle had a lot of problems. We are [XXX] and we always have our grandchildren [XXX] and [XXX] with us. You can imagine how frightening it is when this happens and we pull over and get everyone out. People pull off and try to help, but we worry about the wrong person stopping for the wrong reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Nitro , WV, USA

The contact owns a 2016 Chevrolet Trax. The contact stated that while her niece was driving 40 MPH, she became aware there was coolant leaking from the engine. The check engine warning light was illuminated. The contact stated that the vehicle was drivable until arriving at the residence. The contact added coolant to the coolant reservoir and became aware there was coolant leaking on the driveway. A dealer was not contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact there were no recalls associated with the VIN, and that the vehicle was out of warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

- Spring Arbor, MI, USA

My 2016 chevy Trax has had 4 replacement of the the thermostat housing assembly with sensor. It causes the engine light to come on and can make the car idle rough, die at a red light, can cause the car to suddenly just go to 5 miles an hour. I have 79,900 miles on this chevy trax and this is the 4th replacement in less then 2 or 3 month.

- Thayer, MO, USA

The air bag light randomly came on about two yeatago and never went off. The engine(turbo) has been having problems for two years now. I-??ve been to the dealership several times over the year. I was almost hit by another vehicle because of slow take off

- Homestead, FL, USA

2016 Chevrolet Trax experienced turbocharger failure in June 2024. Initial minor acceleration inconsistencies progressed to dangerous turbulence and power loss during acceleration at both high and low speeds, with check engine light temporarily illuminating. Initial Firestone diagnostic (June 7) documented 'TURBULENCE AS ACCELERATES - CEL BLINKED.' After diagnosis, completed repair June 11. Searched for recalls at time of failure but found none listed. Given 50-minute highway commute and unsafe acceleration issues, immediate repair was necessary. Due to expected dealer costs and wait times, repair was completed at Firestone Complete Auto Care for $3,036.81. Double-checked for recalls after repair with no results. On February 3, 2025, while organizing digital records, discovered original GM Special Coverage Program notice from November 2021 covering turbocharger wastegate actuator linkage issues. Program promises coverage for 10 years/120,000 miles. At 68,283 miles, vehicle is well within coverage period. On February 3, 2025 at 4:19pm, called GM customer service (case #[XXX], 29 minute call). Rep Takesha spoke with supervisor Britney but refused transfer. Put on hold 4 times totaling over 6 minutes. When requesting Special Coverage Program information, rep repeatedly stated 'it was not done at a dealership' over 15 times as blanket response. Initially cited expired bumper-to-bumper warranty from 2019 (irrelevant to Special Coverage). When pressed, shifted to claiming 'no active recalls' for VIN. Stated 'the decision has already been made, and a supervisor will tell you the same decision, ' refusing escalation or document review. All attempts to discuss Program terms met with same non-dealer repair response. Refused to provide submission process information or contacts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Troy, NY, USA

Turbo has gone out and vehicle won't accelerate

- Greencastle, IN, USA

11/12/2023 Loss of power when driving up a hill.- felt some backwards drift. 11/13-14/2023 Shuttering vibration and engine revving during acceleration but no forward movement. 11/15/2023 Total power loss when attempting to merge with traffic.

- Enola , PA, USA

My 2016 Chevrolet Trax experienced loss of power while driving on the highway. I experienced moments where it would not accelerate. This put myself and other drivers at risk due to the random loss of power. There was no warning there was any issue with the vehicle prior to this event. In addition, I have experienced A/C failure. I have had this inspected and multiple components replaced by a service shop, but it still is not working.The vehicle is available for inspection upon request.

- Sardinia, OH, USA

The air in the car started blowing warm in 2021. I took it to the dealership and they said maybe a leak. They did a leak test and put something I. It to make it cold for a couple days. I-??ve been having g the same complaint since. After looking online, I saw that it is a compressor issue. I had an oil change done last week and asked them to look at it. They said it was my compressor. The car is only 7 years old with 77k miles. The cost to replace is too high for a manufacturer-??s issue.

- Toledo, OH, USA

My trax turbo went out at like 60K and caused my car to shake and stall whenever I was breaking. This would happen at lights and stop me from being able to start my car and placing me and other drivers in a dangerous situation. I have seen online this is a common issue and also a safety violation that should be fixed.

- Avon, CT, USA

While driving on the highway at 80mph engine light came on and the car began to lose speed and would not accelerate. I had the code checked and the code P0299 OBD-II Trouble code: Turbo Supercharger Underboost Condition. My vehicle has just 51K miles. There have also been issues with the passenger seat airbag not working. A year ago, the majority of the pipes in the undercarriage of my car had to be replaced because they had corroded.

- Hoffman Estates, Il, IL, USA

the turbo leaked into the converter causing the engine to catch fire

- Parish, NY, USA

This vehicle has turbo problems which can lead to a fire and potentially explosion, there should be a recall in place for this issue.. I have spoke with several people with the same care having the same problem

- Sterling , CO, USA

After having the car for 3 years with only 45000 miles, purchased in 2019 with 7000 miles on it, my car keeps jerking like there is an emission issue. Car takes forever to get up to speed properly when merging onto the interstate. I see there's not s recall for the turbo and the emissions purge valve but I have the notices for special coverages"? When I go to the dealership they say there's nothing they can do without a recall?"

- Richmond, KY, USA

The turbocharger in my Chevrolt Trax suffered a stuck wastegate actuator on an interstate while coming up to speed, which caused dramatic loss of power and an inability to safely merge onto the road (top speed was now 35; I-49 has a 70 mph limit. This is the second time the actuator stuck while coming onto a highway. I have had the part replaced twice now, and yet it still sticks. It is a danger to me and to others on the road and should be a mandated recall.

- Lawrence, KS, USA

I purchased the 2016 Chevy Trax used. The car has 68,000 miles on it. I've had issues with this car since I purchased it. The check engine light came on once again with same code as always P0420. I brought it to a Chevy dealer and they finally replace the catalytic converters. Today I get a letter from Chevrolet stating my cars engine 1.4L may have a condition that could cause the turbocharger to fail due to sticking wastegate actuator linkage. Shouldn't this be a recall" No right now it says to keep this letter safe and if anything happens to engine within the 10 years after car was made or 120,000 miles then they will pay for repair. I would think it would be cheaper to fix the part now then replace everything that gets damaged after the fact no"

- Plantsville, CT, USA

Delayed sensor response for ignition coil failure causing a breakdown in a freeway

- Ellington , CT, USA

I Brought This Car As Is Bical Auto Mall. (The Dealership), I Took The Car To Get Checked Out The First Time And It Had A Weak Battery And I Had To Constantly Get A Boost To Drive My Car 2 Weeks Later I Was Advised To Go To A Gm Dealer Because My Engine Light Was On, The Mechanic Explained Something Was Wrong With The Valve And It Was A Leakage. A Few Day Later My Engine Light Turned On Again And I Had The Same Problem But Only This Time The Car Started Surging And Stalling Out Every Time I Stopped. I Returned To The Gm Dealer Again & The Problem Is Still Ongoing.

- Brooklyn , NY, USA

Vehicle overheated not setting off any sensors, emergency lights or notifications, only notification was when the vehicle started smoking from the hood while driving down the highway. Low coolant and "hot" light are possibly faulty from factory per certified GM service center. Contacted GM they refused to cover cost of repairs which were extremely costly due to a possible fault from the factory on this vehicle, vehicle was in the shop 2 times for same issue.

- Murray, KY, USA

Check engine lot came on and Trax going through gas faster than usual. Did a test got the code P0420. Most likely the O2 sensor but could possibly be the catalytic converter. Wanted to write a report since I seen someone else write a report about the same code in December of 2020.

- Bedford, OH, USA