6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,432 miles

About These NHTSA Complaints:

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problem #6

Nov 202022

Trax

  • miles
2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.

- Warwick , NY, USA

problem #5

Jul 162022

Trax

  • miles
Traveling about 25 mph I took my foot off the accelerator and tried to slow down but the gas pedal was stuck and the brakes were very hard to stop I actually had to throw it in neutral to make it come to a stop our thoughts were gas pedal was still at accelerating when I wanted to stop.

- Pittsburgh , PA, USA

problem #4

Jan 212022

Trax

  • miles
Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!

- Sugarloaf, PA, USA

problem #3

Nov 082019

Trax

  • 42,000 miles
When the car was in motion and I was trying to turn it would go. All the lights came on the dash board and this is not the first time it did this. This is unsafe and help is needed!

- St. Louis, MO, USA

problem #2

Nov 232018

Trax

  • 9,591 miles
Vehicle was at highway speed when systems began to fail and vehicle abruptly lost acceleration. Warning lights and messages began to appear abruptly without warning. RPM, and mph digital dial/ number jumped to 0 and back up to a random speed and then back down to 0. accelerator pedal did not have any bearing on speed control. Uncontrolled stalling at highway speed without any warning. Vehicle was driven off active roadway at next available exit and parked. Vehicle maintained error codes. Dealer contacted for tow. After waiting for tow and engine off, all error codes cleared. Driven to dealer and currently in service. Vehicle fairly new and repair under warranty. Problem uncertain but technician pointed to a grounding problem. Error lights during incident: Power steering warning light (steady on), tcs/stabilitrak warning light (steady on) and check engine light (steady on). Plus, vehicle service messages: Service power steering and service stabilitrak. I have taken pictures of the instrument cluster. Cluster errors began around 13:42 est and cleared around 15:42 est after parking and cutting engine off for some time (maybe 20 minutes) then restarting. Also, '.' in place of 'P' in bottom right corner next to odometer reading. Also, after initially parking and the first restart, power steering seemed completely inactive.

- Fresh Meadows, NY, USA

problem #1

Nov 152017

Trax

  • 5,000 miles
In cold weather driving, 2017 Chevy Trax will throw a check engine light 20 minutes after startup, which shuts down the vehicles ability to maintain speed. This happens in town and on the highway. Code says turbo freezing. The vehicle will go max 40mph uphill on the highway and max 60mph on flat or downhill highway. Have to pull over because cars are coming from behind very fast in snowy conditions when vehicle will not maintain speed. The vehicle cannot accelerate from a stop either. Very scary. In town driving is almost not possible without getting run into because you cannot get out of the way. We have 10 of these vehicles and they all do the same. Chevy dealer says they have a fix, but cannot gets parts to fix. Its been 4 months of this major safety issue with no help from Chevy. I am fed up.

- Casper, WY, USA