4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,366 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

May 182021

Trax

  • 58,240 miles
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.

- Waukesha, WI, USA

problem #3

Jun 142019

Trax

  • 9,222 miles
The contact owns a 2018 Chevrolet Trax. The contact received notification of NHTSA campaign number: 19V312000 (suspension). The contact called ourisman Chevrolet of marlow heights at 240-455-3386 (located at 4400 branch ave, marlow heights, md 20748) and was informed that the parts were not available. The contact stated that the brakes squeaked. The vehicle was taken to the same dealer where the rotors were cleaned and the brake pads were also changed, but the failure recurred. The manufacturer was made aware of the failure and stated that they would contact the dealer regarding a loaner vehicle; however, the contact was neither called back nor informed when the recall part would become available. The vehicle was not repaired. The failure mileage was 9,222. Parts distribution disconnect.

- Washington, DC, USA

problem #2

Jul 012019

Trax

  • 4,000 miles
I called and made an appointment at hendrick chev Buick GMC, 12050 w broad St., richmond, va 23233 on June 29th and carried my vehicle in. They would not look at it to see if it needed the part since they had to wait until after July 1st. I went back again and they looked at it and said the part needed to be replaced. As of today they state they do not have the part. Why can't they get the part?

- Glen Allen, VA, USA

problem #1

Jun 192019

Trax

  • 34,000 miles
The contact owns a 2018 Chevrolet Trax. The contact received a recall notice for NHTSA campaign number: 19V312000 (suspension). While driving and applying pressure to the brake pedal, the brakes made a grinding sound. There were no warning indicators illuminated on the instrument panel. The contact took the vehicle to hessert Chevrolet (6301 E roosevelt blvd, philadelphia, pa 19149, (215) 537-2377). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

- Philadelphia, PA, USA