5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,577 miles

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problem #6

Sep 012022

Trax

  • miles
Approximately one week ago, I went to reverse out of my drive way and my brakes were very hard. I was able to stop ok, but it took more effort than normal. That day, while in traffic, the -€œService Brake Assist-€ indicator came on my dashboard. This went away after I went into class and then started my Trax and began driving again. The indicator did not reappear until about two days later. I parked in my driveway and that next morning I reversed out like usual and I had to put every bit of my 158lbs on the brake. I drove very slowly and then tried reversing. The brakes were fine. The next night I was driving home and someone cut me off. I had zero brakes. I had to drive off the road to avoid a collision. I came less than a foot from slamming into the vehicle in front of me. I managed to miss most of the curb but ended up hitting the curb with my right rear tire (a chunk of the tire is now missing). Once the vehicle has been driven for a brief period of time there aren-€™t severe problems with the brakes (while in reverse). Overall the vehicle has significantly less braking power and requires maximum force from me to completely stop. The -€œservice brake assist-€ light/indicator comes on sporadically and I have gone to a parts store three separate times for a scan but they say when the indicator is not active it may not trigger a read out. One of the stores said I needed to take it to a dealership but I do not have the money for that as I am a single mother in college. Tonight I parked differently so that I could mow the lawn and when I reversed into the driveway (at an incline), a -€œhill assist-€ indicator flashed very briefly. My vehicle currently has 36,859 miles, of which I have personally driven 30,259 miles. All maintenance is done as it should be at proper times.

- Bradenton, FL, USA

problem #5

Jul 162021

Trax

  • miles
My car always randomly doesn-€™t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don-€™t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn-€™t it because my car still does the same thing. It will even stop telling me how fast I-€™m going.

- San Antonio , TX, USA

problem #4

May 182021

Trax 4-cyl

  • Automatic transmission
  • 58,240 miles
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.

- Waukesha, WI, USA

problem #3

Jun 142019

Trax

  • 9,222 miles
The contact owns a 2018 Chevrolet Trax. The contact received notification of NHTSA campaign number: 19V312000 (suspension). The contact called ourisman Chevrolet of marlow heights at 240-455-3386 (located at 4400 branch ave, marlow heights, md 20748) and was informed that the parts were not available. The contact stated that the brakes squeaked. The vehicle was taken to the same dealer where the rotors were cleaned and the brake pads were also changed, but the failure recurred. The manufacturer was made aware of the failure and stated that they would contact the dealer regarding a loaner vehicle; however, the contact was neither called back nor informed when the recall part would become available. The vehicle was not repaired. The failure mileage was 9,222. Parts distribution disconnect.

- Washington, DC, USA

problem #2

Jul 012019

Trax

  • 4,000 miles
I called and made an appointment at hendrick chev Buick GMC, 12050 w broad St., richmond, va 23233 on June 29th and carried my vehicle in. They would not look at it to see if it needed the part since they had to wait until after July 1st. I went back again and they looked at it and said the part needed to be replaced. As of today they state they do not have the part. Why can't they get the part?

- Glen Allen, VA, USA

problem #1

Jun 192019

Trax

  • 34,000 miles
The contact owns a 2018 Chevrolet Trax. The contact received a recall notice for NHTSA campaign number: 19V312000 (suspension). While driving and applying pressure to the brake pedal, the brakes made a grinding sound. There were no warning indicators illuminated on the instrument panel. The contact took the vehicle to hessert Chevrolet (6301 E roosevelt blvd, philadelphia, pa 19149, (215) 537-2377). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

- Philadelphia, PA, USA