10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
29,499 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Feb 012022

Trax

  • miles
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!

- Carmel, IN, USA

problem #8

Apr 172021

Trax

  • 69,000 miles
-backup camera sensor sound stopped working around 55K miles -we bought out car brand new three years ago this month, and the turbo unexpectedly cracked somewhere between 68K-69K miles. It's releasing a horrible smell in the car. No check engine light is coming

- Dayton, OH, USA

problem #7

Feb 172021

Trax

  • 65,000 miles
I bought my car brand new with 49 miles on it. From the first day it has been giving me a service rear camera system error, the entire dash will completely blackout on me and takes a while to come back on and my car was slipping while shifting from park to reverse and reverse to drive. With almost 65K miles on it, I started to get a service AWD, service power steering with a faulty power steering issue while driving, my car randomly won't start, despite the battery and alternator all being good. I was receiving every error code, check engine light randomly on and shuts off, when I had the codes checked, I had never seen so many error codes in my life! low voltages, main system errors, the whole bit. Now my car thinks I am trying to steal it as the service theft deterrent system light is on.

- Commerce City, CO, USA

problem #6

Jan 012021

Trax

  • 25,600 miles
The contact owns a 2018 Chevrolet Trax. The contact stated that the vehicle's door locks would unlock and lock suddenly. The failure occurs intermittently. The contact stated that when they entered their vehicle and while starting, the vehicle's horn suddenly activated and continued to make noise for approximately 3 minutes after the contact had repeatedly pressed the horn in hopes to deactivate it. The contact stated that when they started the vehicle afterwards, the failure reoccurred. The contact stated that the vehicle was emitting a burning order from the heating/ac compartment. The contact had taken the vehicle to the dealer (serpentini Chevrolet of willoughby hills 2810 bishop rd, willoughby hills, oh 44092; (440) 701-5417) who were unable to identify or duplicate the issues. The vehicle had not been repaired. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 25,600.

- Cleveland, OH, USA

problem #5

Nov 302020

Trax

  • 19,665 miles
My 2018 Chevy Trax dashboard went bonkers. The digital speedometer on the right side of dash went black then as I was driving all the emergency lights, oil, engine, door open, tire, ABS, brake, battery, started going on and off, and the analog speedometer dial would would go all the up and all the down and then go black. This is very scary when driving, because you can't tell how fast you are going. It has happened on regular surface roads and the highway. I was using bluetooth, with my phone plugged in to the car lighter thing and a usb and I had google maps and spotify going through my car radio. This happened in October 2020 and the radio was replaced. It happened again on November 30 2020. I recorded a video at a corner near my work. I made an appointment for December 3. at my appointment, I shared the video with the service person to prove I am not a crazy, hysterical person. The service tech could not replicate the issue and even had their tech talk to GM engineering to discuss the issue. I got my car back on January 4, 2021, but it was not fixed. I am afraid to drive my car.

- Detroit, MI, USA

problem #4

Dec 202019

Trax

  • 63,676 miles
On 2/17, I purchased a 2018 Chevy Trax. The engine light came on 12/20/19 therefore I took it to the dealership. The diagnostics revealed two problems but only one was covered under the warranty. Problem 1. turbo leaking at joint to inlet coupler (covered). Problem 2. oxygen sensor defective (not covered). I have 63,676 miles on my Trax and I was told that the warranty expired at 60,800 miles on the oxygen sensor. My car is only 1,400 miles over the warranty and I am experiencing so much problems. Also at times while driving the visual screen goes blank therefore the radio and reverse camaca does not work. There was also a recall on this vehicle and the dealer took care of it free of charge. I am so disappointed about my vehicle because it is not even two years old yet and so much problems. This car must be a lemon.

- Washington, NJ, USA

problem #3

Nov 042019

Trax 4-cyl

  • 22,548 miles
The dash and radio has gone out since purchasing the car 9/2018. I called dealer they said they awaiting the update from GMC. Yet today this have I received a update on the computer in the dash. It's been 14 months. They radio just shuts off and won't come back on. I have taken it to service department by the time I drove there the radio came back on. I had the car serviced and the alignment was out. No one told me. I had to look at the service paperwork myself to find that there was a recall on the control arm weld. I had the recall fixed in 6/2019. On 11/4/2019 I went to get in my car and driving and the brakes felt like they went out. Then the ABS light came on and said I needed it services. They dealer still have my car and is stating it's a wheel sensor and not covered under warranty. A light over the license plate broke and I had to have that replaced. Once again they keep blaming customer or GMC for the parts or defects. Yet make customers pay. They say they are at the mercy of the parts department. Also that I wanted service but didn't want to pay for it. So now they are trying to charge me $200 stating it was hit from debris which my car hadn't left my drive way in a month. I think the wheel sensor may have gotten broken when they repairs the control arm weld in June. But are trying to blame customer for it. So it's not covered under warranty.

- Columbus, IN, USA

problem #2

Sep 182019

Trax

  • miles
When I'm at a stop and try to push on the gas it feels like it's stalling out, I've also had problems with the radio and turn signal, I've had the radio screen be completely black but the radio was playing and on other times after taking it out of reverse and putting it in drive and actually driving down the street the two yellow margin lines still appear on the screen across the radio station and the turn signal seems like the dealer had to replace the overhead light in the car because it did not function as well, it delays when I turn it on it takes a couple of seconds for it to actually start flashing I've also had a problem with the emission and they told me it was because of cheap gas and they replaced something with the emission control and it felt like it was dying out before they fixed it and it still does. I believe September 18th was the last time I took it in for these problems which they could not find out why.

- San Bdno, CA, USA

problem #1

Nov 282018

Trax 4-cyl

  • miles
2018 Chevrolet Trax-ls AWD. Consumer writes in regard to many safety defects (stalling, battery losing power, power steering and all wheel system issues) with vehicle.

- Kettle Falls, WA, USA