10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,958 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Chevrolet Trax. The contact received notification of NHTSA campaign number: 19V312000 (suspension); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (goodmark Chevrolet, 123 S elm St, commerce, ga 30529, (706) 335-3196) diagnosed that the joint control arms were not available to repair the vehicle. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Cornville, GA, USA
2018 Chevrolet rax. Consumer writes in regards to front lower control arms.
- Washington, DC, USA
The contact owns a 2018 Chevrolet Trax. The contact received a recall notice for NHTSA campaign number: 19V312000 (suspension). While driving and applying pressure to the brake pedal, the brakes made a grinding sound. There were no warning indicators illuminated on the instrument panel. The contact took the vehicle to hessert Chevrolet (6301 E roosevelt blvd, philadelphia, pa 19149, (215) 537-2377). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
- Philadelphia, PA, USA
The contact owns a 2018 Chevrolet Trax. While driving on a very congested highway, on-star advised the contact to travel an alternative route and go to the nearest dealer. The vehicle was taken to apple Chevrolet (1200 loucks rd, york, pa 17404) where it was diagnosed that there was a lower control arm welding failure. The dealer provided alternative transportation until a remedy was available. The manufacturer was notified and provided case number: 95258825086. The vehicle was not repaired. The approximate failure mileage was 10,500. The VIN was unavailable.
- Milford, DE, USA
The contact owns a 2018 Chevrolet Trax. The contact received notification of NHTSA campaign number: 19V312000 (suspension). The contact called premier Chevrolet Buick GMC at 304-292-9446 (located at 5392 university town centre dr, morgantown, wv 26501) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The manufacturer did not provide a loaner vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
- Morgantown, WV, USA
The control arm weld was improperly welded on both sides of the car which can lead to fatigue causing the wheel the rub and causing an accident. After being notified by onstar of the potential issue I had my vehicle inspected. The car failed inspection. Chevrolet is claiming that there is no recall and therefore not covered by the warranty and want me to continue to drive it despite the dealership stating it failed the inspection and is unsafe to drive.
- Summerville, SC, USA
The contact owns a 2018 Chevrolet Trax. The contact stated that NHTSA campaign number: 19V312000 (suspension) exceeded a reasonable amount of time for repair. The contact stated that the onstar system informed her that the vehicle had a recall. The contact spoke with matthews'harfreaves Chevrolet (2000 twelve mile road, royal oak, mi, 48067, (248) 658-8649) and was informed that parts were not available for the repair. The manufacturer was not contacted. The manufacturer stated that the part was not available for repair. The contact noticed that the steering wheel was pulling to the right. The approximate failure mileage was 7,600. VIN tool confirms parts not available.
- Roseville, MI, USA
- Minneapolis, MN, USA