10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,771 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Nov 012023

Trax

  • 55,000 miles
The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.

- Grayling, MI, USA

problem #12

Feb 202024

Trax

  • miles
While in operaciĆ³n vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Paramount, CA, USA

problem #11

Jun 062023

Trax

  • 30,010 miles
The contact owns a 2019 Chevrolet Trax. The contact stated while driving 40 MPH, the "Service Brake Assist" message was displayed. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,010.

- Elma, NY, USA

problem #10

May 302021

Trax 4-cyl

  • Automatic transmission
  • 8,200 miles
The contact owns a 2019 Chevrolet Trax. The contact stated that the brakes failed. When the contact drove at 30 mph, the vehicle in front of the contact made a sudden stop for a vehicle that was making a left turn. The contact engaged the brake pedal and the brake pedal failed to move down to slow the vehicle down, and to bring the vehicle to a complete stop. The contact proceeded and came to a stop when it crashed into the vehicle in the front rear and airbags did not deploy. Seat belts did not lock up. The vehicle was taken to an unknown mechanic. However, the mechanic did not provide the contact a diagnostic for the brake system failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,200.

- New Ulm, MN, USA

problem #9

Mar 242021

Trax

  • miles
My car smells like a strong fume that is wanting to knock me out. I pharmacy something in the car that was wrapped in foil and the foil started crackling. Since then it looks like my car is pulling apart, and the suspensions shocks have gone out. When making turn it comes off as if the car is going to buckle under me.

- Cincinnati, OH, USA

problem #8

Mar 122020

Trax

  • miles
The contact owns a 2019 Chevrolet Trax. The contact stated that while traveling at an unknown high rate of speed, the brakes failed to operate as needed without warning. The contact crashed into another vehicle due to complete brake failure. The air bags deployed upon impact. The contact sustained injuries to her right hand and her son suffered a severe headache and bruised leg. The contact nor her son sought medical attention. The contact stated inhaled on known fumes or smoke. The other driver did not sustain any injuries. The contact was unsure if a police report was filed. The contact's vehicle was towed to an independent collision center and was destroyed. The dealer nor the manufacturer have been notified of the failure. The failure mileage was unknown.

- Savage, MN, USA

problem #7

Mar 102020

Trax

  • 10,000 miles
I was traveling in my car on the freeway. Traffic came to a deceleration very quickly and suddenly. I was able to slow down in time to avoid the car in front of me, however I was struck from behind. The driver behind me must have swerved also to try to avoid hitting me directly from behind. She hit my rear driver side. This action caused my control arm, strut tower, rotor, wheel and all other associated parts to detach from the vehicle. This also consequentially caused the brake hose to be ripped from the assembly resulting in poor brake pressure. I was able to pull to the shoulder with hydraulic brakes along with the use of my emergency brake. Very minor injuries were sustained from this incident, however, the situation could have resulted in severe injury or death. I have not existing recalls for the parts that failed, however, there is a recall on the front control arms on this vehicle.

- Livonia, MI, USA

problem #6

Dec 212019

Trax

  • 6,300 miles
In the 2nd maintenance of the vehicle at the authorized dealer they informed me of a recall on the front train, after this the vehicle has presented different incidents, from different sounds to higher fuel consumption, it does not respond in the same way when accelerating, the guide vibrates and it doesn't stop the same.this happens on any type of pavement. Currently the vehicle has 8,500 kilometers and the situation has not been resolved and is the third visit to the workshop after what happened. Help me please I don't feel safe in the vehicle.

- Dominican Republic, NY, USA

problem #5

Dec 102019

Trax

  • 6,509 miles
Car was bought brand new and had a manufacturing defect of the automatic transmission fluid coolant lines leaking, to the point that the car would not go forward or backwards, this problem was fixed under warranty, and also the car will surge forward at operating temperature, making it hard to stop at red lights, and in panic stops, like my son had recently causing a minor parking lot accident, while the car was moving at a very low speed.

- Rome, GA, USA

problem #4

Oct 252019

Trax

  • miles
Vehicle accelerated when brakes were applied combing to a stop light

- Warren, MI, USA

problem #3

Oct 182019

Trax

  • 1,000 miles
Went to dealership for oil change. Told to pull car up into bay. When turning car back on the dashboard lite up claiming issue with power effecting steering and brakes. They performed a diagnostic test and found no issue. Told me if it happens again let them know and I should pull over to the side of the road, with my flashers on, and turn the car off which would trip it. I only leased this car in March 2019 with 79 miles. There has already been one recall on this make and model.

- Tinton Falls, NJ, USA

problem #2

Sep 202019

Trax

  • 7,500 miles
The contact owns a 2019 Chevrolet Trax. While operating the vehicle, the service brake indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. The vehicle was taken to homewood Chevrolet (18033 halstead St, homewood, il) where it was diagnosed that the brake line had become disconnected and needed to be replaced due to a loose driver's side brake caliper hose bolt. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 7,500.

- Lancing, IL, USA

problem #1

Jun 222019

Trax

  • 2,500 miles
While on the highway, my truck went hard right while my steering wheel was in straight position. I asked my passenger did you feel that. They said yes.it was very scary and happens very sporadic.also the brakes seem to be some timey with stopping efficiently, like you either stop too quick or not fast enough. I'm not sure why my VIN has not appeared in this recall when clearly my vehicle has the same issues and within the make model and year.

- Reisterstown, MD, USA