10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,265 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
- Ramsey, MN, USA
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything.oil started leaking after my second oil change. Oil has run all the way to the fuel tank can cause a fire. Do I need to pay for this or a dealer issue
- Tukwila, WA, USA
Numerous problems with engine overheating light coming on, leaking coolant, going up hill, car hesitate, car shakes at times.
- Belleville , IL, USA
The issues with the car happen when attempting to go over 40mph. After maybe 10-15min of driving, if attempting to go over 40mph, the car starts making a clinking sound, a lot of exhaust smoke comes out the back and there is a general inability to accelerate without the engine sputtering which even happened at lower speeds once it has already started to happen. The check engine light come on when this occurs. Our safety does seem to be at risk as we cannot seem to keep up with traffic speeds and would likely cause an accident if we remain on the road while the car is exhibiting these conditions. After I told the dealership about how long in driving it takes to recreate the problem, the dealership that currently holds the car(Jennings Chevrolet in Glenview, IL) were able to reproduce the problem. My parents and I went on Feb 16th, 2023 to Napleton Hyundai in Glenview and bought the car used and after 2 days of driving, my parents were having issues with the car and being able to accelerate. At the time it was diagnosed as a catalytic converter and flex pipe problem. Those items were backordered and were not able to be replaced until 2 months after our original complaint. During those 2 months of waiting, my parents were instructed not to take the highway and not to exceed 40mph. Upon getting the car back on April 26th, it took merely 4-5 more days for the problems to come back again. We also found that on Dec 17th, 2022, the previous owner took the car in with the same problems and after getting an estimate, declined service and took the car back Dec 28th, 2022. The vehicle has been looked at by Napleton Hyundai in Glenview, Jennings Chevy in Glenview and prior to our ownership, Anderson Chevy in Chicago. Anytime the vehicle exhibits the above mentioned problems, the check engine light does come on and usually in addition to the issues listed above, the car seems to be low/out of oil. At this time, we are told the cars issue is the turbo.
- Downers Grove, IL, USA
I have already said what happened and when and outcome it for some reason kicked it out made me start over. I'm attaching a report. I previously last month reported this vehicle
- Del City, OK, USA
Just financed this car on the 18th of February the engine light is constantly coming on and staying on now also the stable light keeps popping on the car is sputtering and shaking and can barely get up speed when driving it's making a funny noise
- Delcity, OK, USA
Upon acceleration above 40 mph, the car starts studdering with little power on acceleration. Releasing and pressing the accelerator until it starts picking up speed. This behavior worsened as the day went on. I had to put my emergency flashers on, while entering the highway ramp. Then it will pick up speed, just not rapidly as normal behavior on the accelerator. The stabletrax light came on, the engine light, tread lights. Then it drives normal until the next time.
- Ypsilanti , MI, USA
The stable link light came on with the engine light and showed the car symbol with tread lines. This is the second time the stable link came on since my ownership. On accelerating the gas pedal, the car starts to studder, and the engine will not pick up speed on the highway. So cars are held up behind you, until it accelerates slowly to the highway speed limit. Between 44mph it starts studdering of power. It feels like a safety issue. It has started studdering at 35mph. I checked for recalls and found a lot of Chevys have this issue, but a different make and model.
- Ypsilanti , MI, USA
Car lost power and ran rough to the point of shaking even after dealer repairs were attempted and reported as finished.
- Rome, GA, USA
A/C stopped working suddenly; instrument panel cluster not showing anything- looks like something is shorted out; usb ports hot to touch Diagnosed at Chevy Dealership: A/C hose from condenser to compressor has melted completely, as the hose was lying ON the transmission. Clips to hold hose away from engine parts is missing Instrument panel cluster needs a new circuit board and new USB ports Safety: PA has had the hottest days and I had no A/C Odomoter/tire pressure/oil percentage not readable as instrument panel cluster is not on. Ever
- Howard, PA, USA
I'm having a problem with my catalyst converter in my vechiclw the dealership is on back order and the parts departments at the muffler shops here in Atlanta, ga won't order them because they said it's an consistent problem with these cars! So I'm stuck paying a car note on a car I can't even get an emissions for because of this issue! My radio also blanks out and I'm unable to turn the volume up or down even sometimes I'm unable to listen to my radio in my car when will this matter be recalled and took care of?
- Forest Park, GA, USA
I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and called 911. An auto mechanic discovered the transfer case was broken and thus, empty.
- Hyattsville , MD, USA
Air conditioning compressor failed, took to a GM dealership service center and was informed that the AC compressor failed at a weld joint, most likely due to an improper weld. This happened during the intense heat wave this summer (Tennessee Summer 2022) and my air conditioning failed, causing incredibly hot climate conditions in the car, which I had no substitute that I could drive during 100 degree weather. Symptoms had occurred previously, beginning as soon as I purchased the vehicle (but did not realize it was a symptom until the unit went out.) I smelled a chemical smell anytime the air conditioner was running and just believed it to be a normal occurrence, as well as any time I went a long distance using the ac, it would stop working. I brought this to a dealership but they were unable to recreate the problem due to the length of time that it took for the problem to occur while driving, so was never completely investigated. The air conditioning completely failed on a long distance drive from Memphis, TN, to Houston, TX.
- Memphis, TN, USA
The contact owns a 2019 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a blanket for the front of the vehicle but was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 55,000.
- Milton, IL, USA
The tires have a manufacture defect on them causing abnormal wear, tires are new and when I took car back to dealer they refuse to change them. I refuse to buy another set due to I should not have to on a car that I really didn't want. The engine is not powerful enough to maintain a speed at 70mph it surges
- Big Lake, MN, USA
I noticed that my exhaust smelled strongly of hydrocarbons so I examined and photographed the dip stick and the crank case oil was a dark brown and smelled of gasoline. The Trax has 3245 miles on the odometer and may have had waste oil dumped in it while my wife and I were asleep in our home with a gas port.. there are signs on the local highways of engine failure spewing oil on the asphalt and weakening the newly paved roads.
- Cincinnati, OH, USA
Car was bought brand new and had a manufacturing defect of the automatic transmission fluid coolant lines leaking, to the point that the car would not go forward or backwards, this problem was fixed under warranty, and also the car will surge forward at operating temperature, making it hard to stop at red lights, and in panic stops, like my son had recently causing a minor parking lot accident, while the car was moving at a very low speed.
- Rome, GA, USA
The contact owns a 2019 Chevrolet Trax. The contact received a recall notice for NHTSA campaign number: 19V312000 (suspension). Ganley Chevrolet (13865 brook park rd, brook park, oh 44142, (216) 586-5804) stated that the part was not available and would be ordered in July of 2019. The dealer stated that they would call the contact back, but never did. The contact also stated that the heating and cooling components would not function properly and it took an excessive amount of time to cool or heat the vehicle. Also, the accessories would not charge her devices. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 300.
- Cleveland, OH, USA
- Covington , GA, USA