The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.

- Kannapolis, NC, USA

Even after I rotate my tires have a front end alignment and stuff it still poles to the left after driving it for a day but but I am told there is nothing wrong with the car and I'm told everything underneath the car is fine it's been doing this since I bought it with 20,000 miles now it's got 48,000

- Leonard, MI, USA

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.

- Grove, OK, USA

When it gets very cold and I go to start it in the morning for work the steering wheel won't move or sometimes it will but it's like trying to turn a cork screw out of a bottle when tring to steer, but when it warms up it's fine

- Farwell, MI, USA

Ac Delco manual rack and pinion this is the second time it-??s been replaced in 3 months these are all the part numbers that are on it A118338053, 2110200000000x, 812563302, 4250 8252 the steering wheel knuckle that connects to the steering shaft from the rack is breaking down with every bump it gets worse it-??s going to eventually cause an accident this is the 4th time I-??ve tried to make contact about this issue as the first 3 times GM has completely ignored my messages and I don-??t want this to get any worse it-??s at the point I can-??t drive the car right now and I already paid to have a new one put in plus the part and I-??m out all that money and still paying on a broke down car I don-??t think that-??s very fair If we can get to this as soon as possible much appreciated thank you

- Romulus , MI, USA

Power steering locks when car is parked and temperature drops below 30 degrees. Car has to be warmed up for about 20 minutes and then when the steering releases there is a very loud rubbing noise.

- Bayside, NY, USA

Went to dealership for oil change. Told to pull car up into bay. When turning car back on the dashboard lite up claiming issue with power effecting steering and brakes. They performed a diagnostic test and found no issue. Told me if it happens again let them know and I should pull over to the side of the road, with my flashers on, and turn the car off which would trip it. I only leased this car in March 2019 with 79 miles. There has already been one recall on this make and model.

- Tinton Falls, NJ, USA

Been at shop 4 times for steering problem. Can't keep car driving straight

- Hillsboro, OH, USA

Bought car on 7-26-2019. Car drifting off the road to the right back doors don't shut flush water leaks.car in shop 7-27-2019. No fix problem still the same. Back in shop 8-5-2019 to 8-8-2019. No improvement. Took car to another dealership on 9-5-2019 to 9-12-2019.found door molding bad replaced them. Doors still not flush. Car is still pulling off the road to the right. Going back in shop on 9-23-2019 for same problem water leaks happen while sitting still pulling happens all the time no improvement

- Hillsboro, OH, USA

Bought car on 6-26-2019. While driving in city going slow seemed fine. Got on freeway car pulling off right side of road, have to hold consistent hold to the left on steering wheel while driving. Called salesman that night, was told to bring car back next morning. Got there 9:00 am 7-27-2019. They took it back and made me wait. They said they realigned it and rotated tires. Said to drive it 500 miles and see if it gets better. Drove 500 miles no change. Took it back on 7-5-2019. Dealership kept it 4 days. Said they test drove it and said it was road crown. Took it home no change. Took it to tire discounters on 8-16+2019. Confirmed pulling to right. Said alignment is good but still has pull to right. Took it to jerry haggs GM dealership. They refused to check it. All this time the back doors don't shut flush and the seals leak the original dealership refused to do anything about the doors the car is now at mike castucci GM dealership in milford Ohio it's been there since 9-5-2019. They are trying to replace the back door seals to try to flush doors with the body but hasn't checked front end yet. You have to hold the steering wheel to the left with a constant tug. Driving in rain is worse. Haven't owned car long enough to see what snow is like. The car was sitting in driveway during a rain storm when doors leaked. Car constantly drifts right while driving speed limit.

- Hillsboro, OH, USA

The contact owns a 2019 Chevrolet Trax. The contact stated that the steering wheel vibrated while driving between 40-60 mph. Also, the vehicle wobbled and hesitated. The contact struggled with the steering wheel, but managed to regain control to continue driving. The vehicle was taken to new smyrna beach Chevrolet (2375 fl-44, new smyrna beach, fl 32168, (386) 427-1313) to be diagnosed, but the test could not read the codes. The vehicle was not repaired. The dealer stated that the dealer tried to keep and sell the vehicle. The manufacturer was made aware of the failure and did not assist. The VIN was unknown. The failure mileage was 3,000.

- New Smyrna Beach, FL, USA

Bought car 4 days ago. Steering pulled to left. Was assured it just needed alignment. Next day, dealership did a botched alignment (got second option and re-do at belle tire, proving my suspicions). Issue still happening. Car pulls to the right' and I feel like I am in a deathtrap. It feels very unsafe to drive because no matter what I do it continually wants to pull to the right. Steering wheel stiff turning left and loose on right. Must keep steering wheel straight even when on curved roads that turn leftward. I am afraid that this car was a dealer loaner and somebody got into an accident. The mechanics at belle tire said they think it is a rack and pinion problem. I do not feel safe driving my children in this car because I am certain that I am going to crash into a telephone pole if I take my hands off the steering well even for a second. It's awful.

- Hamtramck, MI, USA