The contact owns a 2019 Chevrolet Trax. The contact stated that the steering wheel vibrated while driving between 40-60 mph. Also, the vehicle wobbled and hesitated. The contact struggled with the steering wheel, but managed to regain control to continue driving. The vehicle was taken to new smyrna beach Chevrolet (2375 fl-44, new smyrna beach, fl 32168, (386) 427-1313) to be diagnosed, but the test could not read the codes. The vehicle was not repaired. The dealer stated that the dealer tried to keep and sell the vehicle. The manufacturer was made aware of the failure and did not assist. The VIN was unknown. The failure mileage was 3,000.

- New Smyrna Beach, FL, USA

Bought car 4 days ago. Steering pulled to left. Was assured it just needed alignment. Next day, dealership did a botched alignment (got second option and re-do at belle tire, proving my suspicions). Issue still happening. Car pulls to the right' and I feel like I am in a deathtrap. It feels very unsafe to drive because no matter what I do it continually wants to pull to the right. Steering wheel stiff turning left and loose on right. Must keep steering wheel straight even when on curved roads that turn leftward. I am afraid that this car was a dealer loaner and somebody got into an accident. The mechanics at belle tire said they think it is a rack and pinion problem. I do not feel safe driving my children in this car because I am certain that I am going to crash into a telephone pole if I take my hands off the steering well even for a second. It's awful.

- Hamtramck, MI, USA