2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,200 miles

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problem #1

Aug 132025

Trax

  • 71,200 miles
The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persisted, and the A/C unit continued releasing the burning odor. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the dealer for assistance. The failure mileage was 71,200.

- Poughkeepsie, NY, USA

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