10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
9,731 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Nov 182023

Trax

  • miles
Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

- Brunswick, GA, USA

problem #6

Mar 172024

Trax

  • 38,000 miles
The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive power and the check engine warning light illuminated. The contact stated that immediately after exiting the vehicle, the vehicle was in flames. The Fire Department arrived and extinguished the fire. The vehicle was towed to a tow yard. The vehicle was condemned total loss. The contact did not sustain any injuries. A Police report was filed. The manufacturer was made aware of the failure and an inspection was completed. The contact was informed that the failure was not a manufacturer defect. The failure mileage was approximately 38,000.

- Warren, MI, USA

problem #5

Jul 142024

Trax

  • miles
1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicator light can on, So they told me there was nothing wrong, When the battery is dead no indicator light come on the dash to indicate that there is a problem, This happen at least 7 times last year during the Summer Months, So what I have to do is disconnect the battery and when I ready too get back in my car I have to re hook up the battery so I can start my car. I shouldn't have to do this. No invoice

- Orange City , FL, USA

problem #4

Jan 312024

Trax

  • miles
TURBO Charger Internal Failure. It is available for inspection upon request. It put my Turo driver at risk of being stuck in the middle of no where. The vehicle has been inspected by Hennessy Mazda, Buick, GMC Certified Mechanic at the dealership. It was also inspected by Turo Specialist. The check engine light came on.

- Jonesboro, GA, USA

problem #3

Oct 132021

Trax

  • miles
The Turbo Charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill.

- Soddy-Daisy, TN, USA

problem #2

Jan 252021

Trax

  • 30,000 miles
The car lost turbo power, it was in there 3 times and the repair was not correct. The service manager at ron westpahl, david, said there is a service bulletin out for the ifor this problem, it is a known problem in the North with the cold weather the inverter get condensation in the vehicle and freezes. Since the weather has turn warmer the car now runs with no check engineer, but Chevy has now refused to fix it because the check engine light is no longer on. This inverter has been redesigned T O prevent the condensation. If this is a known problem and they redesigned a part this should be a recall to all Chevy Trax in the northern region

- Aurora, IL, USA

problem #1

Dec 052020

Trax

  • 120 miles
Within two days of getting the car with 7 miles on it, as soon as I got over one hundred miles, the car texted me and said that I need to get the emissions serviced on the vehicle. Last time I went through this with Kia... they fixed it twice and then my engine pretty much died and they blamed me (on a 7 year old car)

- Louisville, KY, USA