I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago when I was driving in [XXX], and the car turned off completely as if they had turned off the light of your house, it blacked out. I stayed on the road and I could see my death nearby. The cars that were driving behind me almost killed me and a multiple fatality accident is almost caused. Fortunately, I'm fine and the others are fine because they managed to slow down their speed in time or dodge me to avoid a wreck. I took my car to Lakeside Chevrolet to get it serviced and this is what the advisor told me: it will take 5-7 days to get your car ONLY diagnosed and it will cost you more than $200 for this step. I begged for a car loaner and he said that the owner of the dealership doesn't have money to give me one. He also mentioned that because the pandemic, he had to spend money from his savings to get his business-dealership going. My car is still there and they called me last friday to tell me that they cannot fix my car because Global Company is out of miles range. They told me that is was safe to drive my car to Friendly Chevrolet and take it there to get it fixed. I called Friendly Chevrolet and they said they cannot bring my car to them because they do not pay for towing. (What kind of stupid person they think I am to tell me to drive a unsafe car from Rockwall to Dallas?) These dealerships are not helping me, they are just [XXX]! I do not have money!!! Please help, I beg you, please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

- Forney, TX, USA

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

- Brunswick, GA, USA

Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emissions issue. It was my vapor canister purge valve malfunction. The other thing that this issue cause a rough start when you 1st the car in the morning. That sometimes it causes the stabli-track alert on the dashboard to come on, for a couple of moments. The reason Im contacting you about this. Is because that the app is telling the customer me that there is 2 issues that specific issue comes on and that if no fix right away. The rough start up will cause the stabli track alert to come on. Even though it is not a stabli-track issue.

- Powell, TN, USA

The car lost turbo power, it was in there 3 times and the repair was not correct. The service manager at ron westpahl, david, said there is a service bulletin out for the ifor this problem, it is a known problem in the North with the cold weather the inverter get condensation in the vehicle and freezes. Since the weather has turn warmer the car now runs with no check engineer, but Chevy has now refused to fix it because the check engine light is no longer on. This inverter has been redesigned T O prevent the condensation. If this is a known problem and they redesigned a part this should be a recall to all Chevy Trax in the northern region

- Aurora, IL, USA