The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.

- New Orleans, LA, USA

I'm contacting nhtsa to make a recall request on chevys 2020 trax. less than 3 years old and has 23,300 miles, the chevy trax needed both control arms, both side tie rod ends, 2 alignments. I'm going to say to nhtsa I think chevy didn't manufacture the 2020 trax with strong enough front suspension and steering parts. What component or system failed or malfunctioned, and is it available for inspection upon request" The both front bottom control arms. I asked the ourisman dealership to give them to me after the repair was paid they didn't give. and the ourisman dealership said it was only one bad inner tie rod end but both where bad. I had the tie rod ends replaced at independent service center and they kept and gave me the old bad tie rod ends. How was your safety or the safety of others put at risk? If these parts broke off during driving would be a deadly crash of multiple vehicles especially on a interstate. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by to ourisman dealerships and one independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? by the chevy dealerships but they didn't give me the parts after the repair but I did ask for the parts. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, didn't

- North Brentwood , MD, USA

The service power steering drive carefully light came on. The traction slippery when wet icon came on.My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.

- Mount Nebo, WV, USA

Something broke onthe suspension and I lost control of the car

- Los Angeles, CA, USA