8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
11,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Feb 152022

Trax

  • Automatic transmission
  • 11,000 miles

My 2021 Chevrolet Trax will sporadically not start. This is the 4th time my car has been to the dealership and the third time regarding my car not starting. It continuously leaves me places. This time, I was left around 40 minutes away from my house in about 10 degree weather. You can attempt to start the car and it will not tern over. After my fiancé trying to start it around 7 different times, including putting the gas pedal to the floor. Nothing helped. Finally the car started, but it through another check engine code.

I do not believe the dealer even knows what is wrong with my car at this rate. This happened again around maybe two weeks after I got it back from the dealer for the same problem? They have tried replacing the fuse block, my ECM now, and wires as well and nothing seems to fix the problem. I could deal with a car that has smaller issues, not a problem. However getting stranded places is really starting to piss us off. After this trip to the dealer we have put in a formal complaint and have a case number. Having to take my brand new car to the dealer 4-5 times within 12,000 miles is absolutely ridiculous, especially when I have not even had the car for a year yet.

- Caitlin D., Reading, PA, US