I’m extremely frustrated with my experience with GM. I bought a brand-new 2025 Chevy Trax, and the electronic problems started almost right away. The car has already been in the shop twice, including the first repair around 1,000 miles, and the issues still aren’t fixed.
I’ve followed every update, every suggestion, and I’m still dealing with the same problems. What makes it worse is the way GM handled it. Instead of offering real help, they offered me 50,000 GM points, which is basically $500. That doesn’t come close to the stress, time, or inconvenience this has caused.
I expected better from a company this big. I shouldn’t feel like I’m fighting for basic support on a brand-new car. Right now, I’m disappointed, tired, and honestly angry that I’m stuck with ongoing issues while GM treats it like a minor inconvenience.
I just want a fair solution and a car that works the way it should.
I’m extremely frustrated with my experience with GM. I bought a brand-new 2025 Chevy Trax, and the electronic problems started almost right away. The car has already been in the shop twice, including the first repair around 1,000 miles, and the issues still aren’t fixed.
I’ve followed every update, every suggestion, and I’m still dealing with the same problems. What makes it worse is the way GM handled it. Instead of offering real help, they offered me 50,000 GM points, which is basically $500. That doesn’t come close to the stress, time, or inconvenience this has caused.
I expected better from a company this big. I shouldn’t feel like I’m fighting for basic support on a brand-new car. Right now, I’m disappointed, tired, and honestly angry that I’m stuck with ongoing issues while GM treats it like a minor inconvenience.
I just want a fair solution and a car that works the way it should.
- Shawn T., Bossier City, US