3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1998 Chevy Venture, engine light came on, pulled over engine tapping & smoking. No oil light or change in temp, gauge observed. Had to walk on interstate 1.2 miles took ride from unknown couple, had van towed. Diagnoses was: Intake gasket collapsed, causing connecting rod to go through engine. Dealership & GM customer care refused any assistance. Overwelmed by severity of this gasket problem readily available on the internet. We replaced our engine with a used one, that is all we could afford. It definitely was the faulty gasket that caused our engine to be replaced. When this first happened, no dummy light came on, nothing to even tell me there was a problem, such as low oil or service engine. The mechanic who replaced our engine told us he has seen several Chevy Venture vans with the same exact problem we had. We had the servive done at D&N garage 4929 South M-76 West branch, mi 48661, the owner is nelson smith. The phone # is 1 800 203 8504. It cost us almost $1600. To replace the engine, we lucked out finding one that had only 40,000 miles on it. Nelson made sure to put the new gasket on this engine. The GM dealership here refused to help. Where we bought the van refused to help, the GM helpline just very rudely told me it was my problem.
- West Branch, MI, USA
Since purchasing this van I have had numerous problems, with the most recent being an engine replacement. This problem stems from the bad design of GM's intake gasket which breaks down and causes anti-freeze to leak into the engine causing premature wear and/or replacement.
- Vassar, MI, USA
Driver's side window is slow moving when rolling down, dealer found the window track was dry.
- Columbia, SC, USA
- Oak Grove, MO, USA