7.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,711 miles

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problem #30

Jul 212023

Volt

  • miles
I was driving in clear weather (with my ICE engine as propulsion) when an Engine Warning Fault light appeared on my dash and the vehicle slowed to 5mph with no response from the throttle pedal. I pulled into a parking lot, had the vehicle towed to an independent service shop, and had them check the codes. There were a dozen faults stored, but they found the 'Non Walk Home' fuse had blown, and faults pointed to the EGR Valve as having faulty electronics. They could not find an EGR valve for sale so they unplugged the EGR Valve and replaced the fuse, which allowed the engine to drive normally again, but with the Check Engine Light on at all times. I called my local Chevy dealer and they told me the EGR I needed was Part Number 12691147 for $243, but they were backordered and there were dozens of people in front of me for their dealer alone. Now, 11 months later, I'm still waiting on the part, I have found hundreds of other Volt owners online with the same issue, and the Part Number has been changed by GM to 19436113, with a price increase of 1100% to $2642. And the part is still not available because of "high demand" on a car that was discontinued five years ago.

- Gregory, MI, USA

problem #29

Jan 312024

Volt

  • miles
There is a propulsion warning due to faulty EGR valves. Many customers are experiencing backorders lasting for up to 6 months or more, just from what I can quickly find online. I am now on my 5-month mark. I have not been able to drive the car at all. Driving it could damage the engine and put drivers at risk. Because many of these vehicles no longer qualify for lemon laws, the manufacturer seems to not take our delay seriously or even care about our limited resources in time and money. (I purchased this used car that was in great condition and passed the inspection for about $13,000 in-full. I am not wealthy so this was an expense I was carefully saving for. I was only driving it for weeks before this happened. I am now hunting for my legal options.) Not only is their response completely unethical and inconsiderate, but some desperate drivers are suggesting to unplug the EGR then replace the fuse. This can damage engines further, disallow us to pass emission tests, and cause possible danger to the driver and others on the road. Chevy and GM need to be held accountable!

- Redondo Beach, CA, USA

problem #28

Apr 152024

Volt

  • miles
2016 Chevy volt started to not shut off with the message that car needed to shift to park. Car is just over 100,000 miles (104,000) spent a few weeks jiggling shifter to get car turned off then made an appointment at Platinum Chevy of Santa Rosa. While waiting we researched the issue to find that the Shift To Park is a known issue and the Volt has in fact been named in a class action suit. Am currently at crossroad as I cannot get GM to stand behind their product. It-??s taken four calls and an escalation to management to find out that they may offer a percentage to fix the problem but because we-??re out of warranty it is a customer problem. So, to cap it off, GM has sold us a vehicle with a known safety issue with no recall and will not fix their problem.

- Santa Rosa , CA, USA

problem #27

May 242024

Volt

  • miles
Started vehicle with > 50mi on the EV-range. Pulled out onto road, stopped at red light. Now showed 0mi and refused to move when pressing the gas (did not fail over to gas on series PHEV) Garbage truck coming up behind me had to swerve to avoid rear-ending me as I was frantically trying to start the car. Kept saying 'shift to park' (condition required to start the vehicle) Took several minutes and 20+ tries before I got it to start (GAS engine) and was able to proceed. Car keeps randomly dropping to 0mi EV range. Has refused ot start on occasion. All symptoms align with the N232432680 bulletin but GM saying my car isn't covered"?"

- Saline, MI, USA

problem #26

May 142024

Volt

  • miles
My 2016 Chevy Volt experienced a loss of propulsion power multiple times due to the EGR (Exhaust Gas Recirculation) valve failing. The malfunctioning EGR valve caused the F3 fuse to break, disabling the cooling system and forcing me to pull over immediately, which posed a safety risk, especially in high-traffic areas or on highways. The problem was reproduced when the replacement EGR valve also failed. It is not specified if the vehicle or components have been inspected by the manufacturer, police, insurance representatives, or others. Both the original and replacement EGR valves should be available for inspection upon request.

- Bourg, LA, USA

problem #25

Aug 082023

Volt

  • miles
On [XXX], this Volt was towed to the Dealer because the Volt would not start, would not charge, and the engine light was on. The Dealer claimed that the problem was the Chevrolet Volt Battery Energy Control Module (BECM), GM Part # 24296900, which was covered under the GM hybrid VOLTEC warranty (8 years, 100,000 miles). On [XXX], 2024, this Volt (VIN [XXX] ) was towed to the Dealer again because the Volt would not start, would not charge, and the engine light was on. The Dealer claimed that the hybrid battery connectors were corroded, the disconnect relay should be replaced, and the BECM should be replaced again at a total cost of $5,005.58. On [XXX], GM issued special coverage warranty N232432680 (15 year, 150,000 miles) to cover BECM replacements for a malfunction involving the BECM. Plaintiff checked the VIN at the GM Recall and Warranty Center website. The Volt at issue is covered under special coverage warranty N232432680, according to the GM website. Plaintiff asked the Dealer and GM again after [XXX] about warranty coverage for the BECM at issue. GM responded that the bumper-to-bumper warranty expired and that they would provide no assistance. On [XXX], Plaintiff filed a complaint with the local Better Business Bureau (BBB) regarding the BECM at issue. GM responded in writing that the bumper-to-bumper warranty expired and that they would provide no assistance. Plaintiff sought arbitration, but both the local BBB and the BBB Auto Line found that Plaintiff was not eligible to arbitrate with GM due to GM-??s program summary guidelines with the BBB. GM breached multiple warranties and failed to provide sufficient repairs, and this Volt has been out of service for more than 80 days. Based on GM-??s warranty breaches, insufficient repairs and inconsistent statements, this Volt poses serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Annandale, VA, USA

problem #24

Apr 242024

Volt

  • miles
The car states the battery will not charge and cannot move the car. I connected it to a code reader with the following codes showing: P1E00 U2618 U2606 U2605 U2617 U2604

- Cumming, GA, USA

problem #23

Oct 102023

Volt

  • miles
EGR valve failure. No replacement parts being made to replace failure. Engine doesn-??t run smoothly and check engine light is on. Items been back ordered since August last year. No longer California compliant, cannot pass smog. Danger hazard.

- Hawthorne, CA, USA

problem #22

Feb 252024

Volt

  • miles
I got the -??propulsion power is reduced-?? warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the -??engine unavailable-?? warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.

- Downey, CA, USA

problem #21

Aug 062022

Volt 4-cyl

  • 60,000 miles
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.

- Silver Spring, MD, USA

problem #20

Jan 052024

Volt

  • miles
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas, it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.

- Oak Park, MI, USA

problem #19

Oct 042023

Volt

  • miles
Check engine light came on reduced propulsion warning. Took to Chevrolet dealer and they diagnosed EGR value failure while on road trip. Got home Took it to my local dealership and same diagnosed no part available and emissions warranty is good and it is covered but 2 year nationwide backorder by GM. The car only shows 47000 miles without parts I will not be able to use the vehicle after it fails the emissions test for Maryland.

- Fallston, MD, USA

problem #18

Oct 252023

Volt

  • miles
I had just left my house about to enter the on-ramp to Interstate 95 south when my 2016 Volt abruptly and without warning stopped. I was unable to coast or pull the car to the side of the road. I was in the middle of the lane in a dangerous place to stop a car and a dangerous place to get out of the car due to the steady traffic entering the interstate. My car would not restart and I had it towed to the Portsmouth NH Chevy dealer. As it was the beginning of the GM strike I had to wait several days for the replacement battery control sensor then I had to wait for another 4 weeks or so for a replacement transmission to be installed. The day after I got my car back, about 2 weeks ago, the transmission fluid was leaking onto the garage floor. The Chevy dealer has ordered new transmission hoses but only one has come in and I was told not to drive my car until these were replaced. The sensor pad and transmission were covered under warranty, I was told the hoses to the transmission and labor to install them are not part of the transmission and not covered. The incident has been extremely inconvenient but the way my car just abruptly stopped and wouldn-??t restart was very unnerving and could have been very dangerous. I do not have paperwork at the moment but can provide a dealer invoice of the covered work so far. Please contact me with any questions.

- Portsmouth, NH, USA

problem #17

Dec 012023

Volt

  • miles
I have a engine code P0401

- Brentwood, NY, USA

problem #16

Dec 012023

Volt

  • miles
Driving 72mph down I5 interstate the display notified me with a check engine light with two errors, enigne propulsion reduced and engine overheating. I pulled over to the side of the road and called a tow. This was a very traumatic event. I had my partner and my 2 year old daughter in the car.I just purchased this used vehicle from a Toyota dealer the same day. It has 63k miles on it and still under powertrain warranty. I literally drove the car 45 miles. TOTAL. I have spent more time towing and fixing this car than actually driving it. This is a total lemon. I need a refund from GM and all the pain and suffering that this caused my family.

- Portland, OR, USA

problem #15

Nov 262023

Volt

  • miles
I had BECM failure and the car suddenly stopped in the middle of the road. They need to make this a safety recall.

- Largo, FL, USA

problem #14

Aug 022023

Volt

  • miles
I was driving on a highway and all of a sudden I have a Check engine light and -??propulsion power reduced-?? on my display. I took my car to the dealer and found out it was my EGR valve that had an internal failure and it was needed to be replaced. This should be a recall because I was under warranty and they stated that my warranty only covers in California or an emission state. It-??s been about 2 months it-??s been on back order and I cant even drive my car. This is not a rare problem every volt with a EGR valve has failed.

- Largo, FL, USA

problem #13

Mar 122023

Volt

  • miles
Component: Dealer said its the BECM. Lots of them failing, check any Chevy Volt forum. What happened: Driving on road, battery drive turns off and it switches to gas engine, "reduced propulsion" message pops up, then gas engine quits and 'shift to park' message pops up. No electric motor, no gas engine, coasting, then stuck in road, traffic piling up behind me. After half-hour or so of blocking traffic and me trying to restart the car, electric eventually 'reset' and it worked fine again, so I drove it the several miles home, and the charging system connected fine. Next morning, charging system said it was broken, and car would not start. Towed to dealer. Safety risk: Both battery drive and gas engine turned fully off while traveling on road - no power, and steering/brakes hard to use. Luckily was in slow lane on local road near corner with traffic light, so others were 'prepared' to slow down, avoided my stopped car, and were able to get around. Prior Symptoms: Within the prior week, battery drive switched to gas engine with 'reduced propulsion' popup, but then it switched back to battery drive after stopping and restarting. Several times noticed the 'battery charge' indicator would change color and the estimated mileage remaining would bounce between 0 and 47.

- Raleigh, NC, USA

problem #12

Apr 042023

Volt

  • miles
Our 2016 Volt was cruising at 65 mph on a major interstate highway (HOLD mode) when out of nowhere the check engine light came on followed by a warning message "Propulsion power reduced." We managed to pull off the highway, but a few minutes later navigating on local roads, we received another message that the engine had overheated and was shutting off. Fortunately, there was a chevy dealer only several miles away, and we made it there slowly under EV mode. They later traced the problem to a failed exhaust gas recirculation (ERG) valve. It was replaced under warranty. The whole experience was terrifying. We also own a 2017 Volt, and now we are afraid that it could also experience the same problem without warning.

- Chadds Ford, PA, USA

problem #11

Sep 262022

Volt

  • miles
While on a road trip, we were traveling on a rural highway at roughly 55 mph. We received a warning message on the dashboard stating that "Propulsion power was reduced" and the engine began running rough, with surging noticeable based on throttle position. We also noted that engine temperature was rising above what was typical for the vehicle. The vehicle was able to maintain highway speed, and we were able to limp the vehicle to a safe location. Based on a web search, we were able to diagnose the issue (a failed EGR valve) as well as a way to limp the vehicle to a local dealership. They made a change that allowed us to limp home safely (unplug the EGR valve's electrical connector and replace the blown fuse under the hood). The vehicle was taken to a Chevy dealership when we made it home. The failure we had diagnosed was confirmed, and the component was replaced. The repair was not covered under warranty, and cost a significant sum to repair (1139.91). Additionally, this appears to be a very, very common failure for this make and model of vehicle- to the point where there is so much demand for this repair to be performed that these components (the EGR valve specifically) are difficult to obtain from Chevy. Additionally, the failure mode is such that when the EGR valve fails, it pulls excessive currents, and blows a fuse that also controls a number of important engine cooling components, leaving engine cooling significantly compromised. If we had been going faster, or if the weather was warmer, or if the load inside the vehicle was heavier, it would have been easy to overheat the gas engine and leave us stranded. I am concerned about the incidence rate of the failure, (based on online reports) the relative small number of miles on the vehicle when the failure occurred, (~57k) and the possible knock-on effect of the failure of the gas engine's ability to cool itself due to a relatively unrelated failure.

- Lakewood, OH, USA

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