10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 19,600 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- high voltage fuse (1 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
2017 Volt LT complete loss of electrical power while on he road. 6 days after purchase the brakes did not work, the steering did not work. The car was rolling down the road I was not able to engage the brakes or steer. I pushed the power button while pressing the brake pedal a few times until the dashboard lights came back on and the brakes engaged but the car did not start. There was a smell of burnt electronics outside of the car near the charging port. Onstar sent a tow truck. I had the car towed to the dealer the next day. I was told that it was a manufacturer defect on the high voltage fuse attached to the lithium battery, It's been in the shop for over 2 weeks waiting for replacement parts to be shipped from the manufacturer.
This is a fatal flaw in the design of the car and should be recalled. The manufacturer said I would have to take up with the dealer. The dealer states that it would be too expensive to buy the car back and provide me with a new one free of defects there is too much paperwork involved. I filed a complaint with the attorney general, they have initiated an investigation.
- mjwolf, Aurora, IL, US
Every time I attempt to get my module fixed as its causing Near Miss Accidents by slowing down I get to the facility and their is a excuse on how they can not help me. LAST TIME I SCHEDULE A week in advance, drove 4 hour to the location and again their was no way they could service me I called every facility in town they were all to busy to help me. I TOLD THEM this is dangerous to be driving like this I'm dead before they fix it it's because they keep dismissing my issue. HUMAN life is not that important to them as the repair they don't profit on....can not be charged for. Although there was one that said I would need to pay 200.00 to check it, diagnose it and then they would confirm if it's a recall.
Done with Chevy took my 2013 in to get my radiator repaired they kept it for 6 months did 8k supposedly worth of repair for a hole in radiator and totaled it after 6 mo. I tracked it and they sold it for 7k at auction pocketing 15k for the car. I paid 13k for it after 3 more months of being without a car I finally got a check to use as a down payment on another. I UNFORTUNATELY as much as I loved this 2017 model due to their care and disregard for human life will not be returning to the Chevy brand not to mention discontinuing a product at a time its needed most.
My car has sat for the last year they never rescheduled my onstar never answers the phone and the Chevy app does not work, it says that I'm scheduled I show up and every single time completely clueless to this day the one time I had my car at a dealer was for radiator hole and they totaled me. 9 mo. 14k of money they got from my horrific ordeal Pre Covid and not one apology. YEAH I hope someone kick em in the head they need their module replaced. IT took creating a website and calling around to corporate and over 50 emails. I'm not doing this stresses me out so much I had a heart attack. Wish I was kidding I'm getting upset thinking bout it again lost 9 months of work. I'm in deliver and now I am worried to go back cause I can't get my car fixed. No more.
- Miro D., Carlsbad, NM, US