10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 9/18/24 I was driving my Chevrolet 2018 Volt on a freeway, traveling at approximately 55 mph while starting to exit the freeway. In the middle of fast-moving traffic, on the freeway offramp and starting to decelerate, the car suddenly displayed a message saying "Propulsion Power is Reduced." A micro-second later, the displayed message changed to read "Action Required: Shift to Park" and in that moment I lost control of the car's powertrain. I continued to break, coming to a slow stop in the middle lane of a multi-lane offramp, with other cars speeding past and around me. I attempted to power the car down and reboot it, moving the gear shift into "Park" position as instructed, but nothing changed. The car remained totally inoperable. I was on a slight decline and noticed the car moving forward pulled by gravity, so I steered the car to the farthest right of the offramp/parallel street, where I put my hazard signals on and requested the car be towed to a mechanic. I was endangered because the car lost entire propulsion while in the middle of fast-moving freeway traffic, and fellow motorists were endangered as well. I have learned that this same behavior occurs routinely with 2nd generation Volts; that there is a special bulletin related to the car's BCEM* a related class-action lawsuit posed against GM/Chevrolet. I requested Chevrolet take preemptive action to repair the BCEM, as I am fearful the issue will repeat and cause additional danger to myself and fellow motorists, but Chevrolet says they cannot repair the part until it is diagnosed as defective... which will occur when/if the part fails again, and I'm already in danger.
- Pasadena, CA, USA
My 2018 Chevy Volt displayed a warning message of "Propulsion Power is Reduced" on the dash when I started the car in a parking garage on Saturday, March 9th around 10am. The car would not drive normally and made a strange noise. I had to stop and start the car six or so times before it drove normally for me to get home. Had this happened at high speed, it could have caused an accident or worse. I contacted the local Rockville, MD Chevrolet dealership and they ran the diagnostic test on the BECM and HPCM2 systems and performed battery capacity reset. I do not believe this software reset will correct the technical issue. According to the dealership records, such a software reset was performed in 2021 by the previous owner before we purchased the car second hand in July, 2022. The dealer would not replace the BECM unit but there is supposedly a special coverage bulletin issued by General Motors. We need the unit replaced ASAP for safety.
- Potomac, MD, USA
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
- Indianapolis, IN, USA
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
- Galloway, OH, USA
After fully charged my car, I pulled out of the parking garage and into an available parking stall at work on Friday January 24th 2020 at approximately 1:50pm. I let my car cruise into the stall while my foot is covering the brakes. Halfway into the parking stall, the car accelerated on its own. I applied the brakes but did not help. It stopped only when it jumped the front concrete stall with 2 front wheels and hit the trees then rolled back. I then immediately shift the gear to park. The day was sunny and road condition was dry. I was fortunate that it hit the trees and not other cars if I were to take this out on the road. The attached pictures shows tire marks as I am trying to brake and the tire wears.
- San Jose, CA, USA
- Kissimmee , FL, USA