After five years, I discovered that there is a STAR issue on this car with casting sand contaminating the radiator, cooling and heating systems. The dealership wants to charge me $2200 to fix even though this is a known issue since before I purchased the car. It came out in February 2011. Star issue S1109000002. First my AC did not work. The dealer replaced. Then my heat did not work but dealer said it was contaminated with casting sand and it is a known issue and it is not fair that you have to pay but the extended warranty will not repair if contaminated. This is a known Chrysler problem from the get go but not quite a recall. Now people are trying to sell five year old cars for parts only. There will be certain deaths from this issue when the engine eventually seizes up. The service manager stated that the fix actually does not really fix the cause. It will happen again!!!! I said why doesn't the dealership put in the preventive maintenance suggested in the STAR issue and he said because it does not happen to every car.
So BEWARE buying a 2011 Chryser 200 because it is basically a five year car period. Chrysler, Lithia, Dodge on Canal Ave in Kennewick WA refuses to fix this problem even though they knew about this issue before they sold the car to me.
After five years, I discovered that there is a STAR issue on this car with casting sand contaminating the radiator, cooling and heating systems. The dealership wants to charge me $2200 to fix even though this is a known issue since before I purchased the car. It came out in February 2011. Star issue S1109000002. First my AC did not work. The dealer replaced. Then my heat did not work but dealer said it was contaminated with casting sand and it is a known issue and it is not fair that you have to pay but the extended warranty will not repair if contaminated. This is a known Chrysler problem from the get go but not quite a recall. Now people are trying to sell five year old cars for parts only. There will be certain deaths from this issue when the engine eventually seizes up. The service manager stated that the fix actually does not really fix the cause. It will happen again!!!! I said why doesn't the dealership put in the preventive maintenance suggested in the STAR issue and he said because it does not happen to every car.
So BEWARE buying a 2011 Chryser 200 because it is basically a five year car period. Chrysler, Lithia, Dodge on Canal Ave in Kennewick WA refuses to fix this problem even though they knew about this issue before they sold the car to me.
- Carla T., Richland, WA, US