10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 56,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.
- Oakwood, GA, USA
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.
- Highland Park, MI, USA
My first complaint is that my car stalls as I am actively driving. Whether I am using cruise control or physically pressing the gas pedal, the car just stalls out and I lose control of all steering function & have to try to get to the shoulder before I get slammed into on the highway. This happens at least twice weekly, all hours of the day or night, regardless of the weather or how much gas is in the tank, and I almost always have my children with me.There are not one, but TWO recalls for this specific issue which I just found today after months of Internet searching because I never received any notices.The recalls are Chrysler campaign N52 and NHTSA campaign 13v043000 - so how is it that those recalls don't apply to MY particular 2013 Chrysler 200? My second complaint is about the horn, and I'm not the only person who has dealt with this one either, there are several online forums... When I manually press the horn on the steering column, nothing happens. No sound, no beeps, no honks, nada. If I need to alert someone of my presence, I can't.(This actually caused me to get hit by another driver who was on her phone last December, and I saw her coming at me but I couldn't alert her). Now just because I can't manually make the horn go beep, doesn't mean it does not work. Oh it works. There's a horn in there some where that just randomly honks, every day, sometimes I'm driving, sometimes I'm in my house. The honks can be little blips or short beeps, but most of the time, it's just one very, very long continuous honk. When I'm driving and this happens people think I'm having an emergency and all start to move over to the far right lane, which is just dangerous. If I cause a wreck over distracting other drivers it wouldn't be good. I did have it looked at, the mechanic plugged in the diagnostic computer & said there was no error code and he couldn't see anything immediately that would cause the issue, so it was most likely electric and he'd need a code to know more.
- Rusk , TX, USA
I-??ve had to replace the alternator twice in 7 months. The car has turned off both of these instances while I was driving. I-??ve spent a lot of money on parts, labor, and towing. When I am parked, the RPM goes up and down, it sounds like I am accelerating but I am not. When I come to a stop, the RPM jolts up. When I am at a complete stop, and ready to drive, the car jolts forward as if it were pushed.
- Mcdonough , GA, USA
Car stalled while going down highway. Engine light not on, has gas, no over heating. 3rd time this has happened. Wait a couple hours and it starts with no problem. I was told by mechanic it was probably just bad gas and not to worry. Cause no codes came up. Then today i was almost hit.
- Clinton, MI, USA
The contact owns a 2013 Chrysler 200. The contact stated while driving 10 MPH and slowing down, the vehicle lost motive power and stalled without warning. The contact pulled over and waited until the vehicle cooled down. The vehicle was restarted and operated normally. The vehicle was taken to the dealer however, the mechanic did not find any failure with the vehicle. The contact stated that the failure reoccurred while stopped at a traffic light. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 120,000.
- Los Angeles, CA, USA
The contact owns a 2013 Chrysler 200. The contact stated that while driving approximately 35-40 MPH and approaching a four-way stop, the brake pedal was depressed and the vehicle inadvertently stalled and lost electrical power. The contact was able to restart the vehicle and continued to drive. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic who diagnosed that the battery and unknown sensors needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.
- Antioch, TN, USA
The contact owns a 2013 Chrysler 200. The contact stated that while driving at 30 MPH and making a turn, the vehicle inadvertently lost power steering and another vehicle slightly crashed into the rear end of the vehicle. There were no warning lights illuminated. The air bags did not deploy. There were no injuries sustained. A police report was not filed. The contact stated that he forcefully steered the steering wheel and veered to the side of the road. The contact stated that he was unable to drive the vehicle after several attempts. The lightning bolt warning light illuminated. The vehicle was pushed to his residence with assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.
- Beaumont, TX, USA
My vehicle turns off like out of no where has done this three times also some oil is getting in the coolant take and when driving has a weird smell like gas or something
- Muskegon Heights, MI, USA
The contact owns a 2013 Chrysler 200. The contact stated while driving at various speeds, the vehicle stalled without warning. During the failure, there was no warning light or message displayed on the instrument panel. The vehicle was restarted approximately 30 minutes later. The vehicle was taken to the local dealer who was unable to duplicate the failure. No repair was performed. The manufacturer was notified of the failure. The Vin was not available. The approximate failure mileage was 60,000.
- Bowie, MD, USA
About 2yrs ago I had my alternator replaced when I broke down 2hrs from home by Jd ByRider in Owensboro Ky and yesterday I was driving down the street when I noticed my car wouldn-??t kick into gear at 35mph. I got to the stop sign when traction light and ABS lights and brake light lit up on my dash and my stereo clock went black! I shut it off Tried to start it back and it just clicked. After finally getting it to start back up, on my message center it read rear lamp bulb out and dash just started flashing different things. It was so fast that I couldn-??t catch every light that flashed. JD ByRyder replaced the alternator for me as my car was under warranty at that time. I-??ve also had electrical problems with power windows and charging components in my car. When my car did this yesterday my wheel locked and I wasn-??t able to steer or anything so it posed a safety risk of crashing. This is a repeated problem and it needs to be checked into as it could-??ve been very fatal should I had been on a highway going faster than 35mph. You can get the repair invoice from JD ByRyder in Owensboro under [XXX] 2013 Chrysler 200. Car is available for y-??all to check upon request if needed. Due to covid I don-??t have the money to have it repaired again. I also have grandchildren that are with me everytime I am in my car. This could-??ve been a serious fatal accident. Email me with results from this [XXX] and my phone number is [XXX] call or text if need to get in touch with me faster than emailing. Thank you and god bless. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Owensboro , KY, USA
My 2013 Chrysler 200 has stalled or shut off completely while driving. The steering wheel and brakes lock up and the car just stops running. There are never any warnings or lights ahead of time to indicate there is any problem. The car simply just shuts off while driving and will not start back up right away. After sitting for about an hour untouched, the car will start right up and run fine until it happens again. No mechanic can diagnose it because there are no lights or codes to run to say what the issue is. My third time this happened, I was in a busy intersection attempting to make a turn and was almost t-boned when my car couldn't move out of the intersection. After the car shuts down and I attempt to restart right away, all the lights on the dash light up, but none stay on once the car stops cranking or even when the car does actually start up again. This is very dangerous for myself and any one else I may have in my car with me. I am a mother and I do not feel safe ever having my kids in my car with me. I've read online that this has happened to so many others but no recall will ever be done to fix this issue.
- Bradenton, FL, USA
Car is not picking up speed when your in drive, jerks badly, cuts off in the middle of driving, keeps killing the battery, drives about 5 miles an hr the max. Car has been at the chrysler dealership for over 6 months and it is still not fixed. They are saying that it's still doing the same thing as when I brought it in. Nothing is being Done to resolve the issues
- Winter Springs, FL, USA
Vehicle died while driving 40-45 mph in traffic would not restart until after sitting for 30 min to 2 hours. There was no warning before it died, it was running normally. After it restarted the service engine light flashed then stayed on solid for a couple days. I was told it was the crankshft position sensor so I had that replaced. The car then 3 weeks later while driving started chugging really bad. I was then told the ignition coil on #2 cylinder was misfiring. I had that replaced along with all spark plugs and car ran the same after driving 4-5 miles then died and no restart. The repair shop found the #2 ignition coil melted into the valve cover and it had also cracked the valve cover. They replaced the valve cover and the #2 ignition coil and it happened again. The car is currently at the Chrysler dealership and premliminary estimate is an electrical problem sending too much voltage to that cylinder.so far there has been 2 ignition coils melted. I have been without ability to drive my car for 4 weeks now. Please put a recall on this problem !
- Haltom City, TX, USA
Several issues. Horn blows randomly. Wipers come on for no reason. Engine stalls driving at speeds 60 mph. May start after several tries. May not start until several tries. Horn will also blow with engine off and monkeys in ignition.
- Brent, AL, USA
Vehicle randomly stalls during operation. This occurred at an interstate intersection. It can occur at random times and throws no code. This is a very dangerous defect in these vehicles.
- Connersville, IN, USA
I have owned this car for 3 years. A year after owning it I began having issues with the engine shutting down while driving. It is random and happens with no warning, no check engine light or any indication that it's going to happen. It has happened in traffic where I was almost rear ended by a semi because when the engine dies I lose power steering and can't get it off the road. Sometimes it will restart right away other times it takes an hour or more. This has happened while on the highway and city streets. Most commonly it happen when I have to take my foot off the accelerator and then reapply, like slowing down for a car turning in front of me, taking a turn and taking an exit ramp. This has happened many times over the last couple years. I have had it at a dealership and they can't diagnose a problem or recommend a fix. I have also been in contact with the manufacturer and they told me there was nothing they could do and I would just have to drive the car and take it back in if the problem worsens. That is not an option because it is either going to get me stranded on the side of the road or in an accident.
- New Haven, IN, USA
This is my second compliant, though I should've been complaining since buying this vehicle in June 2016. My car wouldn't start and the engine would stall, no battery issue. All of a sudden a month later it started. I took it to my mechanic he said the engine light said a catalytic converter...but the catalytic converter does not need replaced. I have have my serpentine belt replaced 7 times in the last 3 years. I can hear my engine shifting roughly. In the month I bought the vehicle, I took it to the dealership to see what was wrong and why my RPM was going up when parked and the engine would stall. They told me if I didn't use the different fuel (which I only did twice) that it would stop. I was stuck with the car, and still am. My 'gas cap' light has been going on and off for years. I had my fuel system checked and a valve was replaced, sensors have been replaced. My engine now sounds worse than ever with knocking, whirring and shakes almost always. I'm told there is an electrical issue and/or the engine tensioner but no one can truly pinpoint the issue....it's extremely frustrating. Please recall this lemon. I have told everyone possible to never buy this brand of vehicle. This purchase was the worst mistake of my life.
- Jacksonville, IL, USA
In July 2019, my 2013 Chrysler 200, that I purchased brand new in 2014 just stopped. Wouldn't go forward or backward. I was stuck in the middle of the road on a steep hill. I went from 45 mph to nothing without any warning. No warning lights ever came on and the car wasn't acting any different than it had the million times I had taken it to the dealership for it being jerky when taking off. They repeatedly told me there were no issues found and the car was fine. I was and still am the soul owner of this car that didn't even have 85,000 miles on it. I spoke with Chrysler several times about my warranty and the now bad transmission. They told me to take it to the closest Chrysler dealership. Which I had it towed there since the car was no longer drivable. I was contacted a few days later by the service department telling me it was, in fact the transmission and would need a new transmission. This car was out of warranty by 30 days give or take and was still under warranty by miles. But since it's an either-or warranty, I was now out of a car that I had paid almost $30,000 for, unless I wanted to go in half with Chrysler and pay them an additional $2113.44 to replace or fix the current transmission. The transmission is a closed transmission but didn't require any service until 96,000 miles per the owner's manual. Had I had, my then 9-month-old grandson with me when the car went from 45 mph to nothing and a vehicle had been behind me, we both could have been seriously injured or even killed. The car never gave any warning that there was an issue before there was an issue. I find this completely unsatisfactory as a parent, nana, and quite frankly a human. Had I known of this website when this happened, I would have reported it then! hope you are able to make this kind of situation not happen to someone else.
- Franklin, NE, USA
- Elmira Hts, NY, USA