10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 37,575 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.
- Oakwood, GA, USA
Cold air from Passenger side only, hot air from Driver side this issue started about 1 year ago tried different technicians they all had different opinions, but none had seen this issue before.
- Corona, CA, USA
For the past three months my car shuts off while driving for no reason without warning. Some times even when I am at a stop waiting for light to change while trying to accelerate to go it just shuts off and have to wait for some time to try to start it again. This problem started around May of 2023 and I have not found a solution. Replaced fuel pump based on a article I read on line, but problem continued as of today 11-23-2024
- Corona, CA, USA
Car stalls randomly mostly at slow speed or idle but also upon acceleration and its throwing no codes
- Coopersville, MI, USA
When my son was adjusting the seat to his height and reach, the headrest (commonly known as an AHR from my research) popped open. I was not hurt but could have been if I wasn't leaning forward at the time. I understand Fiat Chrysler is under a class action lawsuit for this very defect, yet my car is not part of the recall. Does this mean they are not liable" Do I have to join the class action lawsuit to get them to repair my headrest at no cost to me" I can take photos but I'm using an i-phone and my computer does not recognize the file extension. Thank you for your guidance in this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- San Antonio, TX, USA
The vehicle shuts off while driving at any given time. It started about 4 months ago while I was on the freeway in the fast lane. No warning lights or sounds came on. I costed over to the left shoulder because it was rush hour. When I tried to restart it, it sounded like it was stalling and I couldn't jump it either. It was like the engine got hot even though the gauge didn't say it was. After I let it set for about 30 minutes it started right back up. I thought it was a one time thing, but it's been doing it a lot more and I've had to sit and wait for longer periods of time. I searched online and found the symptoms of what it's doing and it appears there was a recall and investigation about the issue. If I remember correctly there was over 13,000 vehicles recalled for the powertrain module or something like that but when I searched my vehicle it says no recall.
- Glendale, AZ, USA
Driving down the street and the car just stalls out of nowhere with no warning and then after a while will restart mechanic has no idea what could be wrong
- Warwick, RI, USA
The passenger side headrest airbag deployed while driving. No accident and was not hit by anything.
- Pearland , TX, USA
Multiple times the engine power steering and brake assistance will go out without warning. This has happened at intersections and has also happened on an extremely busy highway where I was nearly hit multiple times. When this happens the car will not start up immediately. After waiting approximately 30 minutes the car will finally restart again. I have taken it to the dealership and they cannot replicate the issue nor can they provide a solution.
- Newport, KY, USA
Engine stops with no warning, making the power steering & brakes stop working. Mopar repair center could not duplicate the problem. When I picked it up, it happened in their parking lot while in my car waiting for it to warm up.
- Waterford, MI, USA
Purchased car 8/03/21. Got full possession of car 8/18/21. The car shuts off while driving and backing up with no warning. It shuts off when you press on the brakes. When you come to a complete stop and then press on the accelerator, the car hesitates to move, then moves very slowly, jerks then starts to move at a normal pace. Engine light comes on continuously.
- Newberry, SC, USA
Car shuts off randomly while driving and will not start back right away
- Kiln , MS, USA
After my vehicle was recalled for the tcm, it has not worked properly. I almost got into an accident because the car seems to slip into neutral while driving. I will be driving and suddenly the power drops and then it pops back into drive if you press the gas hard enough. It's dangerous and embarrassing.
- Cleveland, OH, USA
Head rest deployed on it's own and there was no accident, no bags were deployed, and the car was parked. Went to a dealer and he was no help.the thing is I did nothing T cause it to deploy. If I were driving it would have cause a accident by hittig my head.
- Columbus, GA, USA
My car quits on me while driving on the highway. Especially while slowing down. No warning lights or signs. This is very dangerous and scary! I took it to a Chrysler dealer they couldn't figure out what's wrong with it I've had this car since 2014. I always kept my car up. I don't understand what's wrong with it.
- Alexander City, AL, USA
My engine keeps stalling when I decelerate or come to a complete stop. It has done this multiple times in just one week and it's very dangerous. I slowed down on I-77 due to something laying in the highway and my engine shut off. I had to hurt and put it in neutral to crank it back up. Thank god it crunk it in time to keep me from being hit by another vehicle or semitrailer truck.
- Williamsport, PA, USA
2013 Chrysler 200 limited stalls out while driving. Started Sept. 2019, and has happen (eight times) almost monthly or every 500 miles. No warning- no power steering; no power brakes. After stalling- car cranks and can take up to 1-2 hrs before engine will turn over again. I have taken vehicle to four separate mechanics; including Chrysler dealership and not one has been able to diagnose problem. Also, car does not throw any codes. I have replaced the battery; fuel pump and had PCM update and vehicle still stalling out while driving.
- Louisville, CO, USA
Clockspring failed causing lack of horn and possible air bag problems.
- Colgate, WI, USA
My Chrysler 200 will not always start. I have taken it to a few different mechanics and no one can figure out why. It is intermittent when the problem occurs. I have had diagnostic testing done and no errors are ever found. Battery and starter have been tested and they pass with flying colors. Also the heat on the passenger side does not work. I've also had that looked at by the dealership I purchased my vehicle from and they could not find the reason why it doesn't work. I have checked recall status and nothing comes up for my vehicle. Very frustrating!!!
- Waterloo, NY, USA
- Elmira Hts, NY, USA