The airbag is malfunctioning with the warning sensor going on and off

- Phoenix, AZ, USA

I own a 2013 Chrysler 200. While parked at a gas station the front driver-??s headrest deployed without warning. I contacted a dealer where I was informed that the headrest needed to be replaced out of pocket. I was informed that the vehicle no longer qualified to be serviced under the recall. Mileage was around 135,000 when this occurred.

- Rice Lake, WI, USA

The contact owns a 2013 Chrysler 200. The contact stated that while driving at 35 MPH, the front driver-??s and front passenger-??s side headrests deployed without warning. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was taken to a dealer where the contact was informed that the headrest needed to be replaced out of pocket. The contact was informed that the vehicle no longer qualified to be serviced under the recall. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 97,000.

- Glendale, AZ, USA

The contact owns a 2013 Chrysler 200. The contact stated that while driving 35 MPH, the front driver's side headrest deployed, and there was no impact to the vehicle. The contact stated that the headrest struck the back of her head, but there was no injury sustained. The vehicle was taken to an independent mechanic, where the contact was informed that the headrest needed to be replaced. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

- Leitchfield, KY, USA

Adjusting the headrest up some and the headrest popped out and want go back in i know that it pops out durning a collision so im wondering why is it popped out now the airbag light is

- Columbus , OH, USA

Active Headrest system deployed without collision on the passenger side. Could have impacted passenger and caused serious head injury. Vehicle was taken to dealer and directed me to Chryslers customer hotline. They were reluctant to do anything and were trying to put the blame on me. They said they would call back in the next 2-3 business days to examine the vehicle after much back and forth. There were no warning signs that the headrest would deploy and no prior notice from the manufacture.

- Hartford, AR, USA

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn, and the vehicle lost motive power. The contact stated that while the vehicle was parked, the vehicle was started, and the air bag warning light was illuminated. In addition, the contact stated that the horn failed to function as intended. The contact later noticed that the driver's and passenger's headrest air bags had deployed unintendedly. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,879.

- Savannah, TN, USA

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked, the front passenger's side seat headrest deployed and struck the back of the head of the front passenger seat occupant. Additionally, the contact stated that the front driver's side seat headrest deployed while the contact was occupying the seat on another occasion. There were no injuries sustained by the driver or passenger seat occupant. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The dealer was charging a fee for the headrests replacement, but the contact declined to pay for the repair. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

- Waldorf, MD, USA

I was driving home and while stopped at a light, the passenger headrest popped off its frame without being triggered by a collision or other event. Researching online, it seems this is the same issue that many others have had with the Active Head Restraint deploying randomly due to a failed piece of plastic used in the design.

- Lawrence, KS, USA

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver's side headrest air bags were deployed unintendedly. The contact stated that the passenger-??s side headrest air bag had deployed independently before the other failure. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 36,000.

- Boca Raton, FL, USA

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the driver-??s side rear headrest air bags exploded causing the driver to get whiplash. The vehicle was taken to the mechanic where it was diagnosed with having a manufacturer defect; however, the vehicle was not included in any recalls. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 85,000.

- Wellington, CO, USA

The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.

- Oakwood, GA, USA

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.

- Highland Park, MI, USA

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.

- Cape Coral, FL, USA

While driving, my driver seat headrest deployed. There was no collision to activate the headrest to deploy. It did so spontaneously. This could have caused a major accident due to me being startled. I am concerned for my daughter-??s safety and mine. There were no recalls for the headrests reported in my vehicle. There was no indication that the headrests in my vehicle would be an issue. I will be taking the vehicle to CarMax, where I purchased it and to the Chrysler dealership to seek a solution

- Kempner , TX, USA

I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on NHTSA and Carfax. Could you please check on this for me See attached service record from the dealer for the recalls that were completed.

- Palmetto , FL, USA

The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.

- Hickory, NC, USA

The contact owns a 2013 Chrysler 200. The contact stated that while driving, the horn was continuously making an abnormal blaring sound. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall and referred her to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 16V668000 (Seat Belt, Air Bags). The failure mileage was approximately 200,000. The VIN was not available.

- Columbus, OH, USA

My airbags not working and the light is

- Houston, TX, USA

My driver side headrest deployed while I was driving

- Austin , TX, USA