10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,497 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I read the manual from first page to last when I purchased the vehicle 1) no mention of sliding arm rest and the fact that it doesn't lock in position. Very stiff to move from driver position, so I wasn't aware 2) when arm rest is slid forward it encroaches over the rear cup holder. 3) when cup holder/console storage cover is slid back halfway and locked in position, the armrest when slid forward encroaches over both cup holders. Appears very hazardous, so unbeknownst of this feature and while I was accelerating from 0 mph at traffic light that had just changed to green, the passenger in the back seat had pushed on the arm rest for an unknown reason (probably thinking it was stationary). As the arm rest shot forward, it squashed and propelled my large coffee cup through the cockpit area. Luckily it was not hot, but the problem was that it was a complete distraction not knowing this could happen. When I looked to see what the heck was happening, the vehicle in front of me had already been braking to stop. For that split second I wasn't paying attention to my driving from the distraction, I crashed into the rear of the vehicle in front of me. A design flaw? maybe add a locking mechanism. This is very hazardous without knowing the sliding armrest feature that could sever a drink cup in half while driving. I'm calling Chrysler customer service (800) 247-9753 and Chrysler group recall assistance (800) 853-1403 I know I'm responsible for the control of my vehicle, but something needs to be done about this hazard and I may seek compensation for my deductible. Yeah, good luck with that, right?
- Grand Ledge , MI, USA
While on the bronx river parkway felt something funny on the dashboard shows transmission and car just cruising not doing nothing when pressing gas pedal. I don't know what to do but I told them that I really don't want the car back if it's possible for a different one they said its fixable it's just a wire problem I believe and I can't just change car like that I just got it but my point is this what to expect in the future I buy brand new car for a reason if old cars better why not returning I need help if possible.
- Ossining , NY, USA
- Miami, FL, USA