10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 34,187 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving on a major highway at about 58mph, in the state of Maryland (I was traveling on icc 200W from laurel to I95) on 2/24/2017 my car - without warning came to a complete stop and shut off. The car sputtered and the check engine light came on. The car presented a message "service transmission" "service park brake" while the "drive" function blinked profusely. I was able to maneuver the car to the shoulder and await a tow to a nearby dealership. The dealership where my car is currently located is stating that a battery wire was loose which caused the car to stop, however my car maintained power the entire three hours I waited for the tow. Also as a precaution, I took pictures of the dash before being towed and both the battery power and oil were fine. I recently had my PCM and tcm reprogrammed due to a faulty dtc code (12/2016) at koons Chrysler Dodge Jeep Ram in tyson's corner, va. This was supposed to fix the issue however it clearly didn't. if I was traveling during rush hour or on another highway, I could have been hit and/or severely injured as the car stopped without warning. My car is currently being serviced at fred fredrick's Chrysler Dodge Jeep Ram in laurel, md.
- Silver Spring, MD, USA
When the 9-speed automatic transmission downshifts from 5th gear to 4th gear, the car experiences a a brief acceleration as engine speed momentarily increases. This period of acceleration occurs at the downshift whether the car is coasting or the brakes are being applied. This presents a hazardous situation as if the brakes are being lightly being applied, the car could lurch forward into a car in front. Or result in a possible loss of control if the street is icy or oddurs during a turn. I have had two transmission software updates which have not addressed the problem.
- Huntley, IL, USA
My car has been "jerking" since I bought & was repeatedly told by cjd arlington in hat it was the 9 speed tranny & the car has to relearn my driving.12/28 my car lost power and went into neutral. It had to be towed in.they called the next day and told me the car didn't store any error messages and was safe to pick up. I refused and asked them to test the car more because there obviously had to be an issue since the car cut off & went into neutral as I was braking at a light.I had the car towed to a different cjd in town & they called the next day stating I needed a new engine and possibly a new tranny. They only replaced the engine & the tcm valve. I got the car back(1/6/17) and the next morning I pulled out on a street and the car jerked so hard. It left my neck in pain for the remainder of the day. I contacted Chrysler customer care to file a complaint. I was told to take the car back to see if they could fix the issue before a resolution is determined. I was told I needed a new tranny this time. The car is still jerking, hesitating/lagging at time, and very scary to drive. I took the car in last week 2/9 with complaints and they gave it right back a few hours later saying they didn't see anything wrong. I showed a video of the car running and sounding like a lawn mover. They said the noise wasn't normal but since it wasn't showing any error messages or making the noise there they couldn't keep it. Ive been trying to reach my case manager(bridgett)with fca & she won't return my phone calls as usual. She offered a trade in assistance program but it had to be another cjd vehicle & 2017 which I can't afford & don't want another vehicle from them. Im tired of driving around in fear that my car will lose power again or cause me to get hit. Im upside down & nobody seems to care about I have 8 service invoices about this issue.the first was 5/25. I purchased the car 3/19
- Jacksonville, FL, USA
The contact owns a 2015 Chrysler 200. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Brooklyn, NY, USA
When driving my vehicle it will not shift gears, I have to let up on the gas and then apply pressure to gas petal and it will finally shift very hard. Sometimes while trying to exelerate on ramp to get into the highway it will not exelerate but just be stuck in first gear and then it will jump or shift very hard into the correct gear. I have had this happen many times on the highway and almost been hit because I'm coming off the ramp to slow. Other times I will just be driving in the city and it will jump without shifting. I have expressed my concerns with my dealership on may occasions. This has been happening ever since I purchased the vehicle in March of 2016.
- Williamsville, IL, USA
Compatibility of engine and transmission (powertrain). While stationary at a red light or stop sign while the vehicle is in drive there is excessive vibration in the steering wheel. While still in a stationary mode you can move the selector knob to neutral and the vibration will go away. This test confirms that there is definitely a torque issue with the drive train. Chrysler has incorporated all known software updates and replaced all motor and transmission mounts. Problem still exists. Chrysler response was this is a characteristic of the 200 and will not affect any components. Excessive vibration indicates that there are components not in acceptable range of tolerance and will cause components to wear out prematurely. This problem that is associated with the powertrain could become a serious safety issue in that the loss of human life is possible should the powertrain lock up due to premature failure of internal components.
- Huntsville, AL, USA
I was parked on the street one day and couldn't start the car, I called a tow truck he right away said it's a electrical issue cause the battery worked, finally he got the car started the knob shifter was just loose it turned back and forth but didn't do anything so he said he can't tow the car since it wouldn't go into neutral. The funny thing is, it shows its in the neutral position but still it's parked and wouldn't move. So far I'm sitting in my car and donno what to do. What a lemon this car is, ever since I bought it I had issues with jumpy transmission.
- Spring Valley, NY, USA
The contact owns a 2015 Chrysler 200. While driving various speeds, the vehicle erroneously shifted into neutral. The vehicle was restarted and regained normal operation. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 22,000.
- Seatac, WA, USA
Over the past six months, car has been in and out of multiple dealerships for brake system and transmission issues. The transmission shifts erratically and lurches without warning. The brake system has now caused three accidents. The brake pedal will suddenly go to the floor, and lose all braking power. This has resulted in one major collision. Dealers have "fixed" the issues but they return. Parking brake randomly activates on its own, causing rear wheels to lock and a loss of control of the car. This last occurence the parking brake activated on its own, causing us to skid into a ditch while travelling 70mph. The dealer said the issue was the battery and returned the vehicle to us after charging us because the battery apparently isnt covered under warranty. The next day the brake system completely failed. The car has been in the shop for two weeks now. The have replaced every major component of the braking system, but cannot get the cars brakes to work properly. Chrysler either has no comment or doesn't care about the safety of its customers.
- Ponca City, OK, USA
The vehicle has continual jerking, rattling, and bouncing at the rear with the slightest dip in road within city limits and also on the highway and sounds as if the vehicles is about to fall apart. When driving the car will accelerate itself causing me to hard brake to avoid collision.
- Tallahassee, FL, USA
I have a 2015 Chrysler 200C with a 9 speed transmission, I have reported to Chrysler and the selling dealer that the transmission when down shifting from 6th to 5th gear and 5th to 4th gear actually stays engaged and continues to pull the car along to the point tahe brakes have to be applied to slow the car down no help has been given to correct this issue except to be to;D that a lot of complaints have been registered to the dealer and Chrysler Corp.I am very concerned that left un-repaired it will cause a accident however I was also told by a dealer rep that Chrysler knows a problem exists but doesn't know how to correct the issue I think this should be looked into before a serious accident occurs.
- Myrtle Beach, SC, USA
The contact owns a 2015 Chrysler 200. While at a stop sign, the vehicle stalled and the check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V529000 (power train). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000. Parts distribution disconnect.
- Chicago, IL, USA
Purchases car on Aug 4, 2015 since day I purchased car it has had a hesitation when shifting into drive at initial start. You start car and turn dial to drive but if U immediately try to take off the engine will just rev as if your in neutral it takes about 15-30 seconds once you turn the dial before car is in gear. After about maybe 10,000 miles I noticed car would sometimes jerk as if it had been stuck in a gear maybe this has randomly happened several times around 60+ mph brakes hard and difficult to push down had to stand on them and still barely stopped. Shut car off and restarted 20 min later and they were fine. Service AWD light came on at about 60,000 miles after purchase and install of brand new tires. Went off and came back on about a week later and car began making a high pitced winding sound (sort of like an open faced fishing reel when you cast or reel it in) then all the sudden heard a big clunk when sit ring at stop sign it was loud and jogged the car to the point I though maybe a deer ran into the side of the car. I took off but immediately pulled overy and walked around the end car to check and didn't see anything. Noticed when I took off the winding had quit. But the next day it began again took car to dealership because the winding noise had gotten so loud they told me they couldn't check it while doing oil change had to be scheduled. I raised hell until someone came out from service when oil change was done and went for a ride with me. Noise was completely gone serv AWD light still on tho scheduled appointment to have light turned off for 4 days later. Drove 30 miles when I left dealership and it began again stopped to drop kid off and was headed back to dealership but when I restarted car noise gone and AWD light was off. Noise comes and goes over next 2,000 mi now AWD light back on and car is horrible in snow without AWD.
- Logansport, IN, USA
On multiple occasions, random times of day, I would attempt to start my car (or sometimes already be driving) but the engine light and parking light would turn on with a message reading "service transmission, service parking brake" and I can not get the car out of park. This happened at times when I was parked in my driveway, when I was at a complete stop at a red light and has even left me stranded in vacant parking lots. I took the car in for service and was told it was a software upgrade. I left my car, had the upgrade and the problem still occurs. I was told that the only option left is to replace the transmission. During all of my conversations and visits to the dealer, I surprised that no one has mentioned once to me that this car was recalled for electrical issues. I found that out myself when I was doing some research on the issue. This is a huge safety concern. I was left stranded in a parking lot overnight until I could find a ride to get me home, I've stalled out in the middle of the highway when I was stopped for traffic, and I've lost count of the amount of work days I've been out because was car has not been reliable enough to start when I need it to. The car is less than 1.5 years old. I shouldn't be dealing with these issues.
- North East, MD, USA
I was driving home from work when the check engine light, engine temperature warning light, and electronic throttle control light came on. In reviewing the potential issues, a number of people have had the same issue, potentially due to a faulty thermostat. When I had the vehicle scanned at autozone, it provided codes P0218 twice and P2181 once.
- Louisville, OH, USA
2015 Chrysler 200S 3.6L sport sedan's transmission (mil) check engine light on. Loss of motive power. (dtc) reads transmission shut on parked, leaves gear on parked. Unable to shift or move forward and/or back out to drive. (mil) stays on. This is a reoccurring situation. PCM software has been reflashed and updated several times in the last year and checked for wire harness circuits resistance but to no avail, (obd) reads motive power loss, (mil) appear every now and then. This just happened twice again while parked, twice while in motion on a city street.
- Brooklyn, NY, USA
I bought a Chrysler 200 2015 on 11-23-2016 since I have bought the car I have driven it only 3-5 days. It has been in the shop for the same thing every time now they are telling that they are having to put in a new transmission. I am being inning to believe I bought a lemon. When I bought the car I had asked the salesman was there any problems with these vehicle his reply was no. But the more I investigate it the more I find out it is a death trap. Why won't someone do something to Chrysler about these cars before someone dies. Then they really will have to pay. These cars are not safe from what I am reading. Please help me out. I am a single parent with sick kids I have one child that has a heart problem. And another child with a kidney disease I need a dependable car not one that I am not even gonna get to enjoy... what do I need to do. Because I bought my car used at 44,000 the lemon law doesn't cover it what I have been told.also the dealership after us signing the original agreement ask me to sign three different agreements with them changing the payment amount every time. Please help me!!!!! the second time I got my car back from the shop I placed it in drive and it did not move.
- Jacksonville, AL, USA
The contact owns a 2015 Chrysler 200. While driving 15 mph, the vehicle experienced a compete loss of power without warning. In addition, the contact experienced an issue with opening the vehicle's doors due to lack of power. The contact stated that the vehicle was involved in a front end collision. The failure occurred on five occasions. A police report was not filed. The contact was injured and suffered from severe migraines. Medical attention was received. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the dealer refused to do the repair. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was approximately 39,200. Parts distribution disconnect.
- Snevillville, GA, USA
When accelerating, car 'misses' shift points. Dealer states that "everything is normal" when coming to a stop, car lurches forward unexpectedly, nearly causing a crash every time. Once again dealer says this is "normal operation". driving down the highway at 55mph, brake pedal went dead and emergency parking brake activated, causing car to skid off the road. Dealer says that nothing is wrong with the brakes, yet this has happened over 6 times in the past 6 months.
- Ponca City, OK, USA
- Silver Spring, MD, USA