10.0

really awful
Crashes / Fires:
13 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
37,520 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #263

Apr 212024

200

  • miles
Car said engine was hot which it wasn't car won't move out of neutral.

- Longview, TX, USA

problem #262

Mar 092024

200

  • miles
I had just purchased my vehicle on 03/06/2024. A few days after purchasing my vehicle, the check engine light came on. I took it to Autozone to get the check engine light code read and see what the issue was. The code showed a cylinder 4 misfire. I purchased and replaced replaced the spark plugs, egnition coils, a sensor and cleaner for fuel injectors and throttle body. After I replaced the different parts, it was still showing the check engine light. I took it to Bi O Tires and they had the code read and told me it had a cylinder 4 misfire. They told me to take it to Tunex because they were not able to fix it there. I took it to Tunex and they did a diagnostic to see the reason it was misfiring and told me that the car wasn't misfiring and that the vehicle was fine. They turn the check engine light off and after a couple of days the check engine light came on. I took it to the Chrysler dealership to get it checked, they told me that they were going to check it and fix a recall issue on it, and that if the check engine light came on, they didn't know what to do. The check engine light is back on.

- Midvale, UT, USA

problem #261

Nov 012023

200

  • miles
The car keeps acting like it goes in to neutral and cuts out all the time sensors keep popping up saying engine is overheating engine temperature sensor the check engine light keeps popping up and the engine temperature thing keeps going away

- Blanchester , OH, USA

problem #260

Jan 232024

200

  • miles
Shift performance unavailable and my steering wheel gets hard to turn and my car won-??t accelerate. Sometimes won-??t shift to drive & the parking break will stay on even when not pressed

- Lakeland, FL, USA

problem #259

Jun 162022

200

  • miles
i HAVE AN EMMISSIONS RECALL [XXX] ON THE CAR. i HAVE TRYING FOR 10 MONTHS TO GET THIS RECALL FIXED AND I AM UNABLE TO BECAUSE THE DEALERSHIPS ARE UNABLE TO GET THE PARTS. THIS IS NOT FAIR. i WILL NOT BE ABLE TO REGISTER MY CAR IN CALIFORNIA. I AM ON A WAITING LIST WITH CHRYSLER TRACY DEALERSHIP, MANTECA CHRYSLER AND MODESTO CHRYSLER FOR THE [XXX] AND EVERYONE IS TELLING ME AT LEAST 4 MONTHS AND THAT IS NOT A GUARNATEE. I HAVE ALREADY BEEN DEALING FOR 10 MONTHS WITH TRACY DEALERSHIP. THIS IS UNACCEPTABLE. THEY SHOULD NOT SEND OUT A RECALL IF THEY DON'T HAVE THE PARTS FOR THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tracy, CA, USA

problem #258

Jul 122023

200

  • miles
Vehicle directional system indicates that vehicle is traveling in the opposite direction of actual movement. ie: indicates vehicle is traveling north when the vehicle is actually traveling south; west when actually traveling east; south when traveling north; east when actually traveling west You may think this is not a safety issue but if a driver goes by the vehicles indicated path of direction (especially at night), the driver could end up in an isolated/unpopulated area at a time when their vehicle requires gas, the driver requires emergency services, etc. In addition to being an inconvenience (adding miles/hours of travel to a drivers trip), this could be a safety issue/dangerous =>place a driver in an unsafe area/neighborhood &/or in an area with no services/facilitates to purchase gasoline, etc....have the driver-in an unfamiliar area-going in the opposite direction of emergency services/hospitals, etc....I recently purchased a used 2015 Chrysler 200 for a trip from AZ to NE NV. I embarked on my trip within a week of purchasing the vehicle. My departing had been delayed by the need to purchase medication to relieve my service dogs travel related anxiety. I had no time to become familiar with my newly purchased vehicle. Driving through Las Vegas, my vehicles navigation indicated I was driving south - when I needed to be driving north. I am unfamiliar with Las Vegas. I did not know if I was actually driving in the direction I needed to be traveling => north. The following day, driving during a moonless night, I was completely disoriented and became lost while following the direction my vehicle indicated I was traveling. For 2 hours I traveled in a direction that I believed to be north (my vehicle indicated I was traveling north). It was pitch black. I ended up in the middle of nowhere...I did not know where I was. I backtracked to a town I had passed through =>where I could get a motel and fuel... Navigation software error/malfunction

- Show Low, AZ, USA

problem #257

Jul 152020

200

  • miles
Car randomly accelerates on it's own. Typically when I am trying to come to a stop. Happened to the mechanic when he test drove it. Did not know what to do about it. Service airbag light also on for seemingly no reason.

- Friendsville, TN, USA

problem #256

Apr 052022

200

  • miles
Unknown

- Carbondale, IL, USA

problem #255

Apr 022023

200

  • miles
El auto luego de estar encendido y se apaga, se trata de prender de nuevo pero sale un mensaje de -??Engine Warming Wait to Star-?? luego hay qie esperar varios minutos para que vuelva a encender.

- Socorro, TX, USA

problem #254

Jan 112023

200

  • miles
While driving the car on the highway it completely shut off and would not start. My dashboard is black and flashes. This could have been worse and put our life at risk. I have had so many issues on this car ever since I purchased it. I have taken it to a shop before and this will be my third time.

- Waxahachie , TX, USA

problem #253

Nov 232022

200

  • miles
Decelerating while approaching a stop sign the engine shut off and would not restart for approximately 10 minutes. No warning lamps or indicators were lit. The driver was in danger of rear collision while attempting to restart.

- Montgomery , NY, USA

problem #252

Oct 292021

200

  • miles
I purchased this car a yr ago and have complained about the transmission since the beginning along with oil issues and power issues. They refused to fix it. The car downshifts and throws itself forward and it's almost caused numerous accidents. There's times the car will not go forward and when you hit the gas a little it revs and shoots forward. It's very unsafe and I can't even drive it. I'm paying for a car that's very unsafe

- Columbia, PA, USA

problem #251

Sep 062022

200

  • miles
When in park with engine running indicator comes on and says put car into park before it rolls. Look down and see it shifted into neutral. Always after putting in park I have to engage my emergency brake to make sure it does not roll. Very sluggish when put into drive. Tells me to service transmission and this all started in September. Took it to a repair shop called Xtreme auto repair and was told it has a six page recall on the problem with my transmission. Emailed Chrysler headquarters and they said there was nothing they could do cause the warranty expired. Yes it expired back in 2020 and the problem just started in September of 2022. Was told -?? so sorry I am having a bad customer day-??. Bought the car used in October 2017. I fear for my life and others as well if something should happen while driving.

- Chesterfield , MI, USA

problem #250

Aug 012022

200

  • miles
The touchscreen radio will not load past the chrysler symbol. It is the only way to control air vents i.e. defrost and temperature. It occasionally loads to rear backup camera view and gets stuck there driving down the highway

- Myrtle Beach, SC, USA

problem #249

Apr 292022

200

  • miles
It-??s starting up but won-??t drive and light smoke come from the car overheating a lot it-??s just a big mess not holding any fluids waste money trying to keep it with Fluids

- Cincinnati , OH, USA

problem #248

Jul 202021

200

  • miles
Body control module wasnt working took it to the dealership did a diagnostic and it said body control module needed replaced we paid to buy this part and to have it put in and it still didnt work i have the receipts for this the dealership then wanted us to pay for more dignostics and parts and still isnt working there is a recall on this just want my car to be fixed and running properly and be safe on the road.still a problem with the vehicles high communication which tells me if its not communicateing the part to the vehicle theres a problem in the electrical. there should be nothing going wrong the car is only 7 years old.I have been trying to get to the bottom of this the dealership Grand Bay Area jeep chrysler has been of no help what so ever.2 recalls already campain #15V470000 recall #R24 And campaign #14 V480000 RECALL#P43. And on7/23 for an exploytation of the software and the antilocking brake system is not working properly. This whole situation is not good I desperatly need help all of these problems are safety issues

- Coos Bay, OR, USA

problem #247

Feb 142022

200

  • miles
Thermometer malfunction When coolant temp reaches 174 degrees, thermometer bottoms out. electric throttle light comes on and l=lights saying engine HOT appear. Turn car off, wait 60 seconds turn car on and the car is fine.

- Grove City, OH, USA

problem #246

Dec 062021

200

  • miles
My 2015 Chrysler 200S vehicle shuts OFF while driving. Mostly when I slow down to make a turn or come to a stop sign. Others have reported a shut down while driving on the highway. Battery, alternator, transmission, belts - have all been checked as okay. I found recall information about this being a real mfg problem but I've never received a recall notice about it. I've shut down while crossing a busy street and almost got hit. I'm afraid to get it on the highway now or drive it anywhere for fear of getting stranded or causing an accident.

- Irving, TX, USA

problem #245

Sep 142021

200

  • miles
upon taking my chrysler 2015 200 limited 2.4L in-line into BAY AREA CHRYSLER dealership to figure out why my car wasnt running correctly they it on their diagnostic they said it needed a body control module which the dealership put a new one charged me $199.20 to put it in plus the $376.35 for the module that was ordered which I paid.when I picked up my car it was parked with the ignition on and walked off with the key fob.after paying for another 200 $ for a new key fob I was told the new part didnt work.so now the center stack which controls the radio the heater /air conditioner controls screen off on selecter knob and parking brake do not work so im wondering if the electrical recall or failure of the dealership to do their job

- Charleston , OR, USA

problem #244

Oct 212021

200

  • miles
Car says -??engine warming, please wait to start-?? then it take at least 5 mins to actually start the car. My cars also been overheating since my software update for my recall.

- Middletown, OH, USA

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