7.9
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 16,650 miles
- Total Complaints:
- 14 complaints
Most common solutions:
- not sure (10 reports)
- replace transmission (4 reports)
This problem may be covered under warranty. Ask your Chrysler dealer.
Had my car in several time for transmission and of course every time they tried it out there was no problem. I noticed it as soon as I bought the car.
- Marcia C., Stevens Point, WI, US
Rough delayed shifting, jumps when stopped. Slow start.
- Gene A., Charlotte, US
I've had SOO many issues with this stupid car. I bought it new March 21,2015. In November 2017. I got in my car started everything normally, ALL of the electrical things in the car came on MINUS the radio, zero sound. the engine did not come on.. turned the car off and on again.. same thing happened. Tried a 3rd time the engine came on so I revved it and it wouldn't make a sound, but I was able to drive it. Its hesitated to started since then. The automatic start will fail to start after beeping twice to show you its supposed to start.. I've been backing out of my driveway and when stopping and putting the nob from REVERSE to DRIVE. The back end sinks down like it would if the emergency brake were on. I've noticed its shifted hard a year after purchasing it. I have had both recalls taken care of.. but it seems the last recall for the Transaxle Wire Harness hasn't been fixing the problem..
I have an appointment Friday morning to drop it off. at Darcars where I purchased it.. cant wait to hear " they don't know what the problem is" like the rest of the complaints I've been reading. I'd LOVE to trade it in.. but since Chrysler doesn't hold their value, I doubt ill get the $10k that I owe on it. Damn you Chrysler.
- Mary Clare G., Burtonsville, MD, US
Vehicle will shift through all 9 gears within 100 feet while driving on driveway and when I stop at mouth of drive before pulling onto road it does not down shift to first and will barely pull itself and then it will slam into first gear causing a lurch into road while spinning tires. This has also happened when I stop at stop signs and lights. I took to the local dealer and was told that there is nothing that can be done for this problem that the transmission was going stupid and I will just have to put up with the poor shifting. Service manager said as there were no warning lights that there can not be a problem.
- Arthur C., Mecosta, MI, US
This vehicle is a terrible vehicle. I purchased it 7 months ago and it's been in the shop 10 weeks. Now Chrysler don't want to replace the transmission and said this car has cost them too much money. Not my problem, don't make a faulty car and you wouldn't have to worry!!!!! The vehicle would start driving and it's like it would brake when you change gears. It even stalled as I pulled into traffic. Someone is going to be killed!!!!
- Tracy S., Stratford, WI, US
Transmission has been rebuilt and rebuilt- with nor resolution. Dealer in Hollywood and other dealers nearby do not even have technicians that can work on the problem. How pathetic -problem has been dealt with since 8000 miles on a knee jerk approach. Still a problem. May be Chrysler can send some one from Detroit to help work on and replace the whole transmission .
- William S., Hollywood, FL, US
This has been an ongoing issue with my Chrysler 200. I have the 9-speed auto transmission and the 2.4l engine (so no paddle shifting). Problems started soon after purchase and have continued for over a year. Rough shifting, poor shift patterns, very bad "lurch" when stopping etc.
Over the last 14 months I have had six software updates all of which have solved some problems, left others and introduced more. The final issue is that the vehicle refuses to select 2nd gear when decelerating. It bypasses 2nd and goes straight from 3rd to 1st. Worse still this causes a huge problem if you don't actually stop (like turning left from a road) as the vehicle will not downshift easily and is unpredictable.
Chrysler have agreed to replace the Transmission under warranty. If this fixes the problem, I will update this complaint. If it does not then I will open a new complaint. All in all I am very disappointed in the transmission in the vehicle. That being said, Chrysler themselves have been easy to work with.
Update from May 24, 2016: Just got the car back from the dealership. Brand new 948TE Transmission, TCM and PCM. Interestingly the TCM and PCM are different part numbers from the original fitted to my vehicle (noted on the service docket). Also everything flashed with the latest software. Given the fact that the system will now have "learn" how I drive (good luck with that) it will take time before I know if things are better. Immediately, however, I can tell that the vehicle still refuses to select 2nd gear when decelerating. I am not hopeful.
- Jason W., Sandy, UT, US
This is on going.....NOT fixed because they can't find problem. I give up
- Penny M., wells, VT, US
This problem started in May 3 months after I bought the car. It lugs and takes off sometimes and sometimes it just kind of hangs up and goes when it wants to. I bought for the power not for maybe I will go on take off or maybe I will wait and then go. On going problem Chrysler just blows me off. They do not want to talk to me for some reason. DO NOT BUY THIS CAR, it's awful!!!!!!!
- Penny M., wells, VT, US
Same problem.......dealer and Chrysler can't find any thing wrong!!!!
- Penny M., wells, VT, US
Bought the car in January of 2015. It had 2,200 miles on it when we bought it. From the beginning when you would put your foot on the brake the car would accelerate. Also you could be going along at 65mph and the car would lose all power and the Rams would go down to 0. Scary at times when you are on a hill. Anyways the car was taken in July 23 and they deemed it unsafe to drive and we were given a rental until they could figure out what was wrong. The car had 12,000 miles on it and we were told the car needed a new transmission. They replaced it and we got the car back on August 7. Within a week the car was back to its old tricks again. However this time we noticed the car would slam into 1st gear and totally miss 2nd gear on the down shift. We took it back to our dealer and they said it was perfectly normal. We were unhappy with their answer so we called Chrysler and they said to seek a 2nd opinion. We called another dealer and they took it in and put it on the code machine and it brought up 4 codes. We were then told that we needed a 2nd transmission replaced on the car. Really? It now has 20,000 miles on it and is in the shop getting the 2nd transmission in it. We are totally disgusted with the car and the service we have recieved. It has been nothing but a headache. Also we called the Chrysler company and have been promised to be called back only to not hear from them several times. We bought a new car so we wouldn't have problems like this. We would never recommend this car to anyone not even an enemy.
- richardkendle, Sharon Springs, NY, US
hesitations or slipping in 1st and 4th gear
Check engine light came on twice, once the car was reprogrammed. The second time the thermostat was replaced. Still having hesitation problems. Looking into Lemon Laws.
- rlc403r, Vancouver, WA, US
sometimes won't shift, engine revs
very disappointing for a new car. 4 times this car did not shift, rpms went to 5-6000 before shifting. dealer replaced something that was recalled but it didn't fix the problem. i go back this tuesday the 12th.
- Neal M., North Bend, PA, US
Haven't drove my car in 8 months - the car got parked to fix a pulley wheel in. Ever since that, it have the check engine light on and I pay every month. Why does this happen when I park the car? I'm not sure what it is when I try to change the gear - it was stuck.
- Myrion J., Cincinnati, OH, US