10.0
really awful- Crashes / Fires:
- 14 / 1
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 27,778 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.
- Fort Supply, OK, USA
I was unable to stop fast enough and went through a red light and t boned another car. My airbags failed to go off. Everyone, including the police officer was shocked that they did not deploy.
- West Jordan, UT, USA
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train, Electrical System, Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
- Kelso, WA, USA
I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.
- Myrtle, MS, USA
Wire connector under the passenger seat disables the airbag and turns on the SRS light with the code B0028-13 Right side Airbag circuit open. I have noticed that FCA is aware of the problem as the fix is to replace the wire Connectors under the seat. As an alignment mechanic I am in and out of a lot of vehicles and just about all of the 2015 to 2017 Chrysler 200s I have worked on have this code, some also have B0020-13 which is the left side seat air bag circuit open.
- Ozark, MO, USA
Airbag light has came on with dealership replacing the wiring harness under the seat twice. The light is now on for a third time. After online forum research, I learned that wiggling the wiring connections can get the connection back and airbag light to go away. It worked. Numerous complaints of loose wiring. Purchased the vehicle brand new currently with 125k miles. First repair was free. Second was out of warranty and I had to pay for parts.
- Inwood, WV, USA
My car only has 24,778 miles on it and a message came up " SERVICE AIRBAG SYSTEM" The dealership says that it will be around $1500 to fix. Is this still under warranty?
- Lasvegas, NV, USA
I've had several issues with the airbag warning light coming on telling me to service the airbag. While the car was covered under the warranty the dealership replaced the part at least three times and eventually told me to stop digging under my driver seat as the wiring harness for the air bags was located there. As anyone with kids may know that isn't the easiest thing to do. Bit even more alarming is the fact that if there is an accident my airbags may malfunction since the warning light is on. And the cost to get it fixed it way to high for me to pay especially knowing that it's just going to happen again in a few months since it's already been replaced a number of times.
- Evansville, IN, USA
The airbag light comes on constantly, it puts MYSELF or anyone who is in my car at risk. It says to check the airbag and the wiring under the seat is the problem. It's loose. I constantly have to wiggle it for it to go away and a dealership wants to charge 300 dollars for a diagnosis and repair. If I crash, I feel as if the airbag will not deploy and it seems a lot of people online have the same issue when googling the problems.
- Twin Falls, ID, USA
My car gave me a service airbag message when I started it on July 31st. I already had an appointment scheduled with a Chrysler dealer to resolve an unrelated recall issue, so I asked them to look into what was causing the airbag issue, as well. They told me that the jumper wiring needed to be replaced on both sides of the vehicle in order to resolve diagnostic code B0020-13. They quoted me over $2,800 to fix the issue and told me that my airbags would not go off if I were to get in an accident unless the repairs were made. I am unable to afford this, so I contacted FHA customer service to seek cost assistance, but was told my car is too far out of warranty. My car only has 78,000 miles, so I should not have any safety issues with it. I was told by the technician that this is a common problem with my vehicle. Seeing as this is a safety issue and it is a common issue, I believe it is worth investigating to determine if it is caused by a manufacturing defect. I, like most people, cannot afford this costly of a repair, so I am putting my life at risk each time I drive my car, which I now know will not deploy the safety bags if I get in an accident. To make matters worse, I had to pay a $150 diagnostics fee just to find this out.
- Yukon, OK, USA
Purchased this used 2016 Chrysler 200 from Dan Derry in Cedar Falls. The next day my son was driving this car the air bag light came on. Contacted dealer and they were not aware of any air bag issues with this car and told us we bought AS IS. From what I am reading on line Chrysler has know about this for some time. I see this has a huge safety issue that sounds like it is pretty expensive to fix. And even the people that have forked over the money to fix are still having issues. Took this to our mechanic and they are suggesting to take to dealer as there is a TSB on this issue. Not sure why a safety issue that has nothing to do with how the car is driven but how it was manufactured ends up being the responsibility of the sucker that bought the used car off a dealers lot.
- Knoxville, IA, USA
My service airbag light comes on and off frequently. sometimes it'll be on when i start my car, and the it'll turn off again when i make a turn, adjust my seat, etc. its a strong belief that im having the underseat wire harness issue that many others are having. i have yet to take it to a mechanic to have it looked at as i don't readily have the money to repair an issue, especially considering I've seen a few people say they have this issue addressed repeatedly. this is a major safety concern and i fear if i happen to get into an accident that my airbag will not deploy because of it.
- Osceola, IN, USA
A service airbag warning light came on in my 2016 Chrysler 200. I took the vehicle in to the Chrysler dealership for another recall and had them check into the airbag situation. I received a call from dealer and was advised that wiring harness for the airbag needs to be replaced and will not be covered since my vehicle is outside of the warranty. The repair is approximately $1200. I do not believe as a customer I should be responsible for this repair. It is a safety issue and its not a normal wear and tear issue and I do not have access to the airbag or harness to where I would of damaged it. I have been driving and purchasing vehicles for the last 30 + years and never had any such issue. I have contacted Chrysler customer service with no success into taking this seriously. I would like to provide a formal complaint on this and seeking to see what my options are in this situation. Chrysler cannot even advise which airbag is defective which I find hard to believe in this time and age with all the technology provided. I find that Chrysler should be pro active in addressing this repair before anything could happen to cause possible harm or even casualties.
- Clinton Twp, MI, USA
The service air bag light came on a couple month out of no where at first it would come off and on now it's on constantly
- Midwest City, OK, USA
One minute the airbag light will be on then the next it will be off. It's something with the passenger side every time someone sits there or move the passenger seat. It continues to go on and off. I have searched on the internet for any recalls but didn't see any. I did notice that other people are also having problems with this on either both, or just one side of the car. It's not just me having a problem with the airbag. I think this should be a safety hazard and needs to be recalled to be fixed.
- Utica, MS, USA
The contact owns a 2016 Chrysler 200. The contact's son informed the contact that while he was driving at an undisclosed speed, the air bags warning light illuminated and an audible alert was heard. The vehicle was taken to glendale Chrysler Jeep Dodge Ram (10070 manchester rd, St. Louis, mo 63122) and was diagnosed as an air bag failure however, the vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The contact was informed that recalls were VIN specific and there was no recall associated with the VIN. The manufacturer referred the contact to file a complaint with NHTSA. The VIN was unavailable. The failure mileage was unavailable.
- High Ridge, MO, USA
Car is stalling while making turns. There is no indication, no warning lights on the dashboard. There is a warning advisory that the safety passenger bag is not working
- Del City, OK, USA
Blower motor resistor fails causing heat to stop working causing check engine light. The car was making a raddling sound than the heat shut off the car was stopped
- Memphis, TN, USA
The contact's son owned a 2016 Chrysler 200. The contact stated that while her son was crossing an intersection at 35 mph, a drunk driver ran a red light which caused her son to T-bone the vehicle. The air bags did not deploy upon impact. The contact's son was treated at the scene for bruises to his chest and upper left shoulder but he was not taken to the hospital. The whereabouts of the other driver were unknown as he was arrested at the scene of the accident. The contact was uncertain if a police report was filed. Due to the accident, the vehicle towed to an independent mechanic where an assessment on the vehicle had yet to be determined. The manufacturer nor the dealer had yet to be notified of the failure. Despite an official assessment, the contact considered the vehicle to be destroyed. The failure mileage was unknown. The VIN was unknown.
- Rockford, IL, USA
- Elgin, TX, USA