8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 19,100 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- ordered new orc module (1 reports)
This problem may be covered under warranty. Ask your Chrysler dealer.
At about 700 miles, I was driving home and then all of a sudden two lights illuminated on the dash. The circle with a P in the middle and exclamation point and the traction control light (little car with squiggly lines). I immediately pulled over, shut the car off and turned it back on again. They stayed illuminated. I called the dealer, they asked if the car was driving fine, I said yes, and they told me no big deal, bring it in. After I missed a day of work to take in a brand new car with 700 miles on it, they told me they needed to order a part. They ordered the ORC module however, there were multiple codes that were sent back from the scan. They said the car was safe to drive and that the other codes were probably caused by the first.
I went home, looked it up and it looks like my car is not safe to drive after all. There could be a malfunction in the air bags! When I called to ask about it they assured me it was fine. One week later I called to see if the part had come in and SURPRISE! It just came in that morning! So I didn't have to miss work, they scheduled me for repairs 2 1/2 weeks later. This is the second new vehicle I've purchased from Glenbrook Dodge in Fort Wayne, IN and I have never been treated so poorly. Needless to say I will never purchase a vehicle from them again.
Update from Mar 28, 2016: replaced ORC module and then replaced another module. The park break light is off now but I'm not confident that they've removed all of the error codes
- Eunice N., Fort Wayne, IN, US
Went in for the seat belt light and transmission problems. I was told it would be $500+ to fix the issue of the airbags even though it was just over the 36k mile warranty. I had to pay $126.50 in labor for the to tell me it would cost me $500+ to be fixed as the harness needed replacing. That's ridiculous!
- Becky L., Mesa, US