We were driving down the road on Sunday night around 10pm no cars on the road or trees when all of a sudden a loud noise like a gun going off in the car. It hurt our ears and made them ring for a while. We didn't know what was going on. We had a little 2 year old in the car as well. We were in shock. I asked if everyone were they ok and I searched myself for blood because I've been shot before close range in my head and stomach, so I knew that you don't feel it for awhile. I made sure we all were ok. My gf thought lightning hit the car, but I knew there wasn't any lightning even though it was raining. We could have wreck because of this. We pulled over to check the car and before I could get out I noticed that rain was hitting the inside sun shade thing under the sunroof and I told my gf that it was the sunroof so she looked and said yeah, it's busted. We went on and as soon as we got to the house, she wrote Chrysler's headquarters on their chat thing and they opened a case and told her to take the car to a Chrysler dealer for them to look at it and contact them.
We did so and the service lady took a pic of it with her phone and sent it to her guy to see and decide if they should fix it or not. We sat there for about 5 hours. We got a rental and came back to the car to get the things out that we needed and went in to give them the key and then they said they can't fix it because the Chrysler headquarters won't cover or won't agree to fix it. They needed to have a guy there look at it, not have a cellphone pic sent to a guy to decide what happened or whatever. The glass that's left on the car is pushed outward like a bomb went off inside the car but I guess they don't know what they looking at.
I can't afford to get it fixed because I'm on a fixed income from when I got shot over an ex girlfriend, so now I'm disabled, partially paralyzed, and on social security. I would try to fix it myself, but I'm partially paralyzed on the side I would use. With this hole in the top of my only transportation, it could flood or if something came flying in the top, it could hurt me, my kids, or their mom. It's not safe. I need them to come or send someone that knows what they're looking at and then they can see it exploded on its own and could have hurt us or made us wreck because of faulty glass and I need them to fix it before something happens. Chrysler is making me not want any of their vehicles. I'm upset.
We were driving down the road on Sunday night around 10pm no cars on the road or trees when all of a sudden a loud noise like a gun going off in the car. It hurt our ears and made them ring for a while. We didn't know what was going on. We had a little 2 year old in the car as well. We were in shock. I asked if everyone were they ok and I searched myself for blood because I've been shot before close range in my head and stomach, so I knew that you don't feel it for awhile. I made sure we all were ok. My gf thought lightning hit the car, but I knew there wasn't any lightning even though it was raining. We could have wreck because of this. We pulled over to check the car and before I could get out I noticed that rain was hitting the inside sun shade thing under the sunroof and I told my gf that it was the sunroof so she looked and said yeah, it's busted. We went on and as soon as we got to the house, she wrote Chrysler's headquarters on their chat thing and they opened a case and told her to take the car to a Chrysler dealer for them to look at it and contact them.
We did so and the service lady took a pic of it with her phone and sent it to her guy to see and decide if they should fix it or not. We sat there for about 5 hours. We got a rental and came back to the car to get the things out that we needed and went in to give them the key and then they said they can't fix it because the Chrysler headquarters won't cover or won't agree to fix it. They needed to have a guy there look at it, not have a cellphone pic sent to a guy to decide what happened or whatever. The glass that's left on the car is pushed outward like a bomb went off inside the car but I guess they don't know what they looking at.
I can't afford to get it fixed because I'm on a fixed income from when I got shot over an ex girlfriend, so now I'm disabled, partially paralyzed, and on social security. I would try to fix it myself, but I'm partially paralyzed on the side I would use. With this hole in the top of my only transportation, it could flood or if something came flying in the top, it could hurt me, my kids, or their mom. It's not safe. I need them to come or send someone that knows what they're looking at and then they can see it exploded on its own and could have hurt us or made us wreck because of faulty glass and I need them to fix it before something happens. Chrysler is making me not want any of their vehicles. I'm upset.
- Kevin R., Fredericksburg, US