On 11/15/2022, the consumer had a scheduled service appointment at Hendrick Chrysler motor vehicle dealership located at 1628 Montgomery Hwy, Hoover, Alabama, regarding stop drive recall ZD1, S43, and R25. The consumer was directed to sign insurance related paperwork to have the recall service performed. The consumer explained that the service was related to a recall and would not sign any insurance related paperwork. The consumer was advised by service personnel that the recall service would be performed and the motor vehicle was left with the service department to have the recall service performed. Shortly thereafter, the consumer was advised via telephone call that the recall service would not be performed. The consumer does not believe that any insurance paperwork is applicable to have recall service performed. Because the motor vehicle dealership and/or the motor vehicle manufacturer have been unwilling to provide service regarding the stop drive recall(s), the consumer is requesting guidance from the National Highway Traffic Safety Administration for resolution.

- Hoover, AL, USA

My car poses a safety hazard to me and any others who ride in the car with me, due to the defective Takata airbags that were placed in my vehicle under the Takata airbag recall. Without my consent or knowledge, Dominion Chrysler of Bedford, VA replaced both front Takata airbags (driver and passenger side) with 2 more defective Takata airbags! How is this legal or safe!" I only found out about this dirty trick, by reading an article online, and then I called my dealership and they confirmed that they did indeed replace my defective Takata airbags with 2 more defective Takata airbags and that I would get safe, non-Takata airbags in the future, under the recall. When? They did not know. I had the first airbag replaced in 2016 and the second one replaced in 2017. When will I actually receive safe, non-Takata airbags under this recall? My vehicle is NOT SAFE TO DRIVE and yet Chrysler and The United States government purposely put defective and potentially fatal Takata airbags in my car, not once but twice? I don't have another vehicle to drive and I can't afford to discard this one and buy another potentially dangerous vehicle. I am nervous about driving this vehicle every time. So what am I supposed to do? What are millions of others supposed to do? Neither the FCA or NHTSA ever informed me that I would be getting a second set of defective Takata airbags under this recall. How many others are just as unaware as I was? It is now July 2022 and I need safe non-Takata airbags, like I was promised, under this nationwide recall, NOW. All unsafe Takata airbags need to be replaced today under this recall. How many more people need to be injured or die, due to these defective Takata airbags" No amount of money can compensate for loss of health or life. Please do what is right and what you promised the American People you would do! UPHOLD AND ENFORCE THE LAW AND GIVE US SAFE NON-TAKATA AIRBAG REPLACEMENTS!

- Bedford, VA, USA

* [xxx] * [xxx] * [xxx] * [xxx] * [xxx] * [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Phx, AZ, USA

I was hit from behind on freeway by drunk driver and pushed into side wall on highway. In the process my seatbelt unlocked and none of the air bags deployed even though he hit me going close 100mph. The consumer provided photos.

- San Tan Valley, AZ, USA

The contact owns a 2006 Chrysler 300. The contact stated the air bag warning light illuminated after being taken to taylor automotive (11989 tn-22, martin, tn 38237). In addition while driving the vehicle felt abnormally rough. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 176,000.

- South Fulton, VT, USA

My vehicle has been recalled because of the airbags..

- Goldsboro, NC, USA

I was driving down the road and the car just shut off all at once. I immediately put emergency flashers on and crank it up only for it to do the same thing 3 or 4 more times before it starts to drive normal as if nothing ever happened. This happens while I am driving down the street, turning or whenever it feel like cutting off.

- Augusta, GA, USA

The contact owns a 2006 Chrysler 300. While the vehicle was being inspected at massey yardley Jeep Chrysler Dodge Ram (777 sr 7, plantation, fl), the contact was informed that the water pump had a leak and the cylinder head, water pump, timing chain cover, and gaskets needed to be replaced and cleaned. The manufacturer was notified of the failure and stated that they would only cover NHTSA campaign number: 16V352000 (air bags), and any claims would have to go through the third party insurance company. The failure mileage was approximately 127,200.

- Fort Lauderdalee, FL, USA

Takata recall I was not notified that I was in danger and my car was part of recall and needed to replace airbag

- Linden, CA, USA

The contact owns a 2006 Chrysler 300. The contact stated that while driving at approximately 35 mph, another vehicle was crashed into and the air bags failed to deploy. A police report was not filed. There were no injuries sustained. The vehicle was driven to the contacts residence and then to an independent mechanic where the repairs diagnosed were unknown. The vehicle was not repaired. The dealer and the manufacturer were not contacted about the failure. The failure mileage was 150,000. The VIN was not available.

- Las Cruces, NM, USA

Takata recall. The contact owns a 2006 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The 171 Chrysler dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/06/17 updated 09/14/2017

- Anacoco, LA, USA

The contact owns a 2006 Chrysler 300. The contact received a recall notification for the air bags. The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The puerto rico Dodge Chrysler dealer and the manufacturer stated that the parts were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Godfrey, IL, USA

"takata recall" I have been contacting my dealer for a year and I get the same answer on the passenger air bag recall "no parts available" I need any help your can give to get this recall competed. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Raleigh, NC, USA

"takata recall" I have been contacting my dealer for a year and I always get the same answer. "no parts available" to replace the passenger air bag. VIN #[xxxxxx] thanks for any help you may be able to give. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Raleigh, NC, USA

The contact owns a 2006 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Camp Springs, MD, USA

The contact owns a 2006 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000 (air bags) for the front passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Rancho Mirage, CA, USA

Takata recall. I purchase a 2006 Chrysler 300 C from uxuray auto in Georgia. Not knowing that there was a recall on said vehicle. On June 6th 2016 on my way to bury my mother in SC. The air bags exploded in the car as was approching a red light in barnwell SC. Blinding me, causing me to side swipe the car stop at the red light in front of me. I reported the incident to Chrysler. Chrysler after investigation agree to repair my car with a fifty dollor a day rental. I was taken to the hospital in augusta ga, by amblunace. A Mr. Aubin attorny from Chrysler later states that the car would not be repair until the bodily injury claim was settled. This happen on June 7 2016, to this date Chrysler have not repair our car. In order to get my car repaired I had to sign a harmless release for Chrysler. Under duress I signed the release. One whole year Chrysler have not repaired this car. I requested that they buy the car back/ and pay me for lost of use of our vehcile, . he said in order to get the car repaired/ I must sign a release of all harms. No attorney would take this case, they say it is not worth that much for them. 1 whole year and Chrysler has our car, we were force into buying another car yet still paying for the Chrysler. Is this the law" can Chrysler get away with this? forcing us to do what we don;T want to do? Chrysler has offered me 8.000 to sign the harmless release and then they will give me my car back after one year of suffering, is this right" help me please, we have no one else to turn to for help. No one.

- Lithonia, GA, USA

Takata recall. The contact owns a 2006 Chrysler 300. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags). The contact took the vehicle to a dealer to have the repair completed; however, the dealer stated that the contact would be required to pay $200 or more for the repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Spartanburg, SC, USA

The contact owned a 2006 Chrysler 300. While driving 55 mph, the contact crashed into a deer and the engine caught fire. The air bags did not deploy. The vehicle was towed and deemed destroyed. The contact sustained bruised ribs, but did not receive medical attention. A policy report was filed. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 35,000.

- Spartanburg, SC, USA

Takata recall. The contact owns a 2006 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Diego, CA, USA