10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
2 / 0
Average Mileage:
37,022 miles

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« Read the previous 20 complaints

problem #92

May 152017

300

  • 52,000 miles
I was driving down the street and my headlights kept going dim & bright and the radio went off & wouldn't come back on, then my phone wouldn't work to call my husband, then an icon came on the dashboard that I didn't recognize and the car started to slow down and felt like it was trying to die, at this point I had been driving for about 45 minutes and I was almost home and as I pulled in the guarge the car died and I barely made it into my guarge. My husband tried to restart the car & it wouldnt start, as it was late at night we went to bed and my husband tried to start it the next morning. It did start and he started to back it out of the guarge and it died and started to smoke and it was extremely hot under the hood then it would not start again. We called the the Chrysler dealership and they came and towed it. We were told later that day that the alternator had gone out and it also had ruined the battery. The dealership said there had been a recall on this but our VIN# wasn't on the list. Our car is only 6 years old and we feel like it should of been on the recall list. It was $1,008 to repair this problem. Could you please review your recall on this alternator problem.. we really feel like this was a faulty alternator and like I said our car is only 6 years old. We feel like an alternator should have last lasted at least to 200,000 miles and our car only had 52,000 miles on it. This is really bad for this new of a car. We have loved our Chrysler and had a 2003 Chrysler before this one, that we traded it in to get this one, it was 8 years old and we never had a problem 1 with it. We have thought about trading our 2011 Chrysler in - in a couple of years but now not quite sure we'll be getting another Chrysler at this point with this problem we've had with the alternator.

- West Valley City, UT, USA

problem #91

May 272017

300

  • 45,000 miles
The contact owns a 2011 Chrysler 300. While driving, the vehicle stalled in the middle of the road. The contact could not remember if the check engine or battery indicators were illuminated. The vehicle was towed to reedman toll Chrysler Dodge Jeep Ram of jenkintown (140 old york rd, jenkintown, pa 19046, (215) 690-3770) where it was diagnosed that the battery was drained due to an alternator failure, and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

- Elkins Park, PA, USA

problem #90

Nov 042011

300

  • miles
I was a passenger in the front seat of a rental vehichle and I was at a complete stop at a sign when the driver seemed to have some medical episode it was a push start ignition so with the foot on the gas the driver send us straight towards a brick wall and I was trying to locate an emergency brake turn off the car or steer the car out of danger because of the timing and the lack of safety features accessible to me as a result of the car ingenuity I suffered multiple leg fractures after being drug along a 45 foot distance nearly severing my leg from my body and a 20 hr surgery complete with screws and plates lacerations from airbag and seatbelt.

- Las Vegas, NV, USA

problem #89

Mar 072017

300

  • 15 miles
Amplifier radio is bad

- Kissimmee, FL, USA

problem #88

Dec 102016

300 8-cyl

  • 133,000 miles
Experienced complete alternator failure while driving vehicle. No prior warning of alternator problems. After failure of alternator vehicle went into power save mode while driving disabling the ABS, ESC, ECM, and cbc of the vehicle. It also caused an underhood electrical fire in which ems and the fd had to be called.

- Shaw Afb, SC, USA

problem #87

Dec 032016

300

  • 83,000 miles
The contact owns a 2011 Chrysler 300. While driving various speeds, the battery saving mode warning indicator illuminated on the instrument panel. The contact stated that there was an abnormal whining noise accompanied by an abnormal odor during the failure. The following day, while driving various speeds, the vehicle stalled and the battery saving mode warning indicator illuminated on the instrument panel. The vehicle was towed to the dealer where it was diagnosed that the alternator caused the battery to fail and both would need to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified. The approximate failure mileage was 83,000.

- Auburn Hills, MI, USA

problem #86

Oct 272016

300

  • 95,000 miles
While traveling on the hwy 29 N (the four lane) the ABS, traction control and the battery indicator light illuminated. There was a burning smell and car stopped immediately and all the electronics were gone. I could not put on my emergency blinkers or get the car in gear to push off the highway. This incident put my life in danger and it really could have a tragic ending. With cars on all sides of me, not only was I in danger but I had four passengers in the car with me. Two of them being my small grandchildren. A police officer saw my dilemma and came to our rescue to and assisted us until we got the everyone on the side of the highway. My car was towed to the nearest dealership. At the dealership the service manager said that the alternator shorted out and destroyed my battery. The cost to repair was $1450 I called Chrysler about the electronics and was told my car was not one that had a recall for this problem.. this automobile is totally unsafe to drive at high interstate speeds if the electronics can shut down with little warning.

- Harrisburg, NC, USA

problem #85

Jul 312016

300

  • 40,000 miles
"takata recall" today Sunday July 31,2016 I was driving my 2011 Chrysler 300 down the street in a lane of busy traffic with my family all of a sudden a red light came on it looked like a battery symbol.so I continued driving hoping to make it home safely with the kids all of a sudden when I made it to the curve in my neighborhood my radio shut down then the all lights lit up in the dashboard area and the car completely shut down in the curve.my car completely lost power and shut down.my emergency flashers wouldn't even work to even notify oncoming drivers pulling up behind me but thank god someone pulled up behind up and helped us by using their emergency flashers until my wrecker arrived.there was also a burning smell coming from my hood.I'm really disappointed by this incident it put my life and my childrens life in danger.I had the Chrysler 300 towed to the shop and I am waiting on their report of what was the cause for my vehicle to fail me in such a dangerous curve and I wish someone would contact me directly about my findings cause this incident could have ended tragically.

- Memphis, TN, USA

problem #84

Jul 062016

300

  • 45,500 miles
The cars altenator failed causing the engine to stall (shut down) we were traveling on the back side of a strip mall on florin road. Popping the hood revealed that there was smoke and a lot of it. We had to pay to get the car towed home.

- Sacramento, CA, USA

problem #83

Jun 242016

300

  • 71,000 miles
Alternator burned up during operation disabling car and putting out strong burning smell. Not covered under previous recall.

- Manassas, VA, USA

problem #82

Jun 022016

300

  • 82,600 miles
Alternator burned up during operation disabling car, smoke pouring out from under hood with strong burning smell.

- Fort Myers, FL, USA

problem #81

Jun 022016

300

  • 60,000 miles
Chrysler has a safety recall (P60) for an alternator problem which can cause the alternator to fail causing sudden shutdown of the vehicle and/or fire. The recall specifically states the 160amp alternator is affected, however many drivers are experiencing the exact same problem with the 180amp alternators in the same affected vehicles. On June 2 2011, my car shutdown while I was driving on a very busy street. I then noticed a burning smell, and upon further inspection it appeared to be coming from the alternator. The location of the smell was also confirmed by the tow truck driver. I contacted Chrysler about this but was given no assistance. The cost to repair the damage done to my vehicle exceeds $1000. The result of my vehicle shutting down suddenly could have ended in serious injury or death. Fortunately, my children were not in the car at the time. Chrysler is refusing to acknowledge that there is a problem with the 180 amp alternator in the 300 model.

- Warren, MI, USA

problem #80

Dec 312015

300

  • 30,000 miles
The contact owns a 2011 Chrysler 300. While parked, the vehicle failed to turn off. The vehicle was equipped with a keyless ignition. In addition, "vehicle not in park" was displayed across the message board even though the gear shifter was shifted into the park position. The vehicle was taken to a dealer who stated that the contact needed to make sure that the gear shifter was firmly in park, but did not diagnose that any part needed to be replaced. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 10/06/16

- Hermitage, TN, USA

problem #79

May 162016

300

  • 119,000 miles
For the past couple of weeks I've noticed that my vehicle would make a weird whining noise when I would crank it in the morning. So today while cranking my vehicle I noticed that it was hesitant to start then I received a message on the dashboard stating "battery saver mode". I then noticed the whining noise getting louder and louder and then I started to smell a burning smell that was coming through the vents. I noticed that Chrysler issued an alternator recall for 3.6L vehicles only and I feel that one should be issued to cover those who have the 5.7L vehicles. I've noticed that several individuals have complained about this issue and Chrysler should do something to fix it.

- Waco, TX, USA

problem #78

May 032016

300

  • 61,200 miles
Chrysler safety recall P60 failed twice (NHTSA recall #14V-634). Unfortunately today (less than 1 week after 2nd replacement) the alternator failed again leaving the vehicle acting erratically without power steering or power brakes or the ability the shift gears while driving kids to school. Thankfully it was on local streets and able to pull over safely. Sansone (Chrysler dealership) has now twice performed this Chrysler 300 safety recall P60 (electrical/alternator) repair without success. We have opened a new case with Chrysler asking to have it performed at a trusted repair shop in metuchen and receive reimbursement. They have sent us the authorization. If Chrysler dealerships cannot properly diagnose/repair/replace the safety recall problem/parts installed twice (last one last week) that failed again today, at no cost and without delay, dealer should send a vehicle to pickup the car (it cannot be driven more than a few feet before everything shuts down) and we should be permitted to proceed with a reimbursement option at a trusted repair shop. Apologize if it seems rash, but very upset of the potentially dangerous situation if it had failed on the highway at high speeds.

- Metuchen, NJ, USA

problem #77

Apr 152015

300

  • miles
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN not available.

- Hazlet, NJ, USA

problem #76

Nov 302015

300

  • 65,000 miles
The contact owns a 2011 Chrysler 300. The contact stated that while driving at approximately 65 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 65,000.

- Spring, TX, USA

problem #75

Jul 132015

300

  • miles
The contact owns a 2011 Chrysler 300. The contact stated that the ABS warning light remained illuminated after a manufacturer recall, which did not remedy the failure. The alternator assembly was replaced by the dealer for a manufacturer recall and, months later, the ABS warning light flashed randomly and remained illuminated. Upon making a turn, the ABS brake light flashed. The vehicle was taken back to the dealer for further inspection and diagnostic testing. The contact was not experiencing any failures until the two recall repairs were received from the dealer. The manufacturer was notified of the failure. The failure mileage was not available.

- College Park, GA, USA

problem #74

Oct 302015

300

  • 22,000 miles
The contact owns a 2011 Chrysler 300. While driving approximately 15 mph, the vehicle stalled, smoke emitted from under the hood of the vehicle, and the battery saver mode warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the battery and alternator needed to be replaced. The battery was replaced and the vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 22,000.

- Smithfield, OH, USA

problem #73

Nov 032015

300

  • 44,000 miles
I was starting my day at 4:00am I auto started my car like I do every day and leave to work. On this day I went to my car and it was off I thought this was odd but I got in my car and it start and I was on my way. I drive 3 miles to work I was at the hill to turn in to when the battery light came on and the car it felt like it was going to stall. At that time I turn to go up the hill and some other light started to flash not even 30 second later the car stopped in the middle of the road the light all went out and I was sitting in the dark I tried to turn on the hazard light but all power was out the car I sat in the middle of the road for over a hour and a half for a tow truck. When the tow truck got there he had trouble trying to get the car on the flat bed the rear tires of the car would not turn so he had to readjust the car several times to get it on the truck.

- Seaside, CA, USA

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