10.0
really awful- Crashes / Fires:
- 2 / 6
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 37,022 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Baltimore, MD, USA
Driving vehicle on highway 70 mph, ABS and traction control lights illuminated. Took exit to get off highway and brake light came on. Ac shut off and started high heat output from vents. Radio shut down. Was able to maneuver quickly through traffic to get to safe spot as vehicle shut down. Had vehicle towed and diagnosis was failure of alternator (180 amp) which is not the 160 amp that is on recall - same failure mode. Failure of amp resulted in failure of battery and PCM module ($1400). Fast failure with very little warning.
- Clarkston, MI, USA
So, I was parked waiting on hubby to get out of the store, with the car on, since he was just going to pick something up fast, it started to smell, like something was burning, like really bad, even my son, was complaining about the smell. Hubby comes back, and I tell him, and he said it smelled like burnt plastic, so we exit the parking, and on my way home, I felt the car weird, I proceeded, to a drive thru, where the smell came back again, we heard a weird noise, but didn't think any of it, as I was exciting the drive thru, the light of the battery came on, then all the lights in the car popped up, causing the car to stall, I parked, and turned off the car, and popped the hood open, there was smoke and smelled like it was burning, we with our kids got off the car, and waited a couple minutes, I called the Chrysler dealership, and they told me, I had to tow it and take it in.hubby, turned it back on and it started making a loud noise, and the car started getting feeling forced, he turned it off again, and it felt heavy. We waited 20 minutes, and since we were just a block away from home, hubby drove it back home, and since then haven't moved it..
- San Jose , CA, USA
I bought my Chrysler 300 new in 2011. Around September 2013, I started experiencing problems with the alternator. The "battery save mode" light illuminated, then shortly after the alternator light came on. My car then started to loose power, then eventually stop running. Had the car towed to the dealership, which I was told the alternator is bad. A new alternator was installed, not even a month went buy, the new alternator stop working. The dealership installed a second alternator and now I'm having issues with the alternator again, making this 3 alternators installed 1.5 years spread. This is the first and last Chrysler I'll purchase.
- Las Vegas, NV, USA
Car started smoking on passenger side with no warning and was getting ready to caught on fire..called Chrysler dealership. I don't understand why a recall wasn't send to us on this problem with the alternator. This was very dangerous for me and my family. My husband and I are very upset with this problem not knowing about it. I google this imfor. Not even our dealership told us of this problem. And this is our 3rd one. There has been several complaint about this problem {even fires}. we bought all of our 300 brand new.. and we want to reinbursed for repairs..
- Trenton , TN, USA
The contact owns a 2011 Chrysler 300. While driving 35 mph, the battery warning light illuminated and the vehicle stalled. The vehicle was unable to be restarted. The contact received notification of NHTSA campaign number: 14V63400 (electrical system), however the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made a ware of the failure. The failure mileage was 51,000.
- South Bend, IN, USA
The contact owns a 2011 Chrysler 300. The alternator assembly failed twice without warning. The vehicle was taken to a repair shop and the mechanic replaced the alternator assembly, but the failure recurred. The first time the instrument cluster indicated a system shut down and all of the gauges, warning lamps, and sensors flickered as then failed to work. Months later, after the second alternator assembly was replaced, there was a ticking noise that progressed each time the vehicle was driven. The vehicle was included in NHTSA campaign number: 14V634000 (electrical system) and attempted to schedule the recall repair months ago before the failure occurred. The dealer indicated that the part was not available within a reasonable timeframe. The contact was waiting for the oem part from the dealer to schedule the recall repair and was also waiting for the recall repair for NHTSA campaign number: 13V118000 (air bags). The dealer was unable to determine when the recall repairs would be performed. The manufacturer was notified of the failures. The failure mileage was not available. MA 10/5 updated 10/17/2017
- Katy, TX, USA
I was traveling hwy 61 headed back to yazoo city, ms from greenville, ms made it about 60 miles from home in an rural area and the car just died-the interior lights went to flashing the car seems to have stalled then the steering got so tight then it just stopped and left me stranded in the middle of nowhere. I paid for the expensive tow, so I replaced the battery prior to this breakdown because the car was hesitate cranking-then after this breakdown, I discovered the alternator was bad-I bought a new alternator-Chrysler has reimburse me for the alternator and labor, battery, and towing. But I wasnt reimbursed for the use of an alternative means of transportation while my car was down after replacing the alternator- it went out again on October 30 and my car was down all of November and December and part of January until roundtree Chrysler Jeep Dodge did a temporary fix by installing another defective alternator because the recall parts haven't been made available to Chrysler at that time and Chrysler corporation advised me that I could get a temporary fix. During this 2 month plus, I'm without transportation and I work 50 miles one way from home.. I disagree to the fullest that it is my responsibility to have to pay for Chrysler defaulted parts of which that is out of my control and not my responsibility- not to mention the medical bill that I made due to fact of me being stranded in the delta area which is known for the West nile virus on a rural road and being bite numerous times by mosquitos. So I'm requesting that Chrysler pay for the for invoices of mileage from usage of an alternative vehicle of which you already have a file and I would also like to know if Chrysler can cover my medical bill as well because this is simply not right for me the customer to endure these additional expenses along with this frustration, pain, and suffering.
- Yazoo City, MS, USA
Loud whinny noise coming from alternator when starting up vehicle.
- Avon, IN, USA
The contact owns a 2011 Chrysler 300. The contact was included in NHTSA campaign id number: 14V634000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. The manufacturer was contacted and was not able to provide a reasonable timeframe for the recall repair. The contact was not experiencing a failure.
- Peekskill, NY, USA
The contact owns a 2011 Chrysler 300. The contact stated that while driving approximately 25 mph, the battery charger mode sensor light suddenly illuminated. The vehicle was towed to an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The alternator was replaced and failure was remedied. The manufacturer was not notified of the failure. The contact later received a recall notice for NHTSA campaign number 14V634000 (electrical system) on March 3, 2015. The failure mileage was 61,130.
- Lathonia, GA, USA
The contact owns a 2011 Chrysler 300. The contact stated that while driving at unknown speed, the accelerator pedal was depressed and the vehicle hesitated before moving forward. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Malverne, NY, USA
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- South Haven, MI, USA
The contact owns a 2011 Chrysler 300. While driving approximately 25 mph, the battery charge mode warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the alternator needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 61,130.
- Lathonia, GA, USA
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Augusta, GA, USA
The contact owns a 2011 Chrysler 300. The contact stated that while driving at 15 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the alternator needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V634000(electrical system). The manufacturer was not notified of the failure. The failure mileage was 62,000.
- Charlotte, NC, USA
2011 Chrysler 300. Consumer writes in regards to alternator recall problems. The consumer stated as he was driving, the lights on the dashboard illuminated. The touch screen radio cut off and the windows would not roll up or down. The vehicle was towed to the dealer. The consumer was informed the battery needed to be replaced. When the consumer arrived at the dealer, he was informed about a recall regarding the alternator, but it was after the battery had already been installed. Recall # 14V634000.
- Harrisburg, PA, USA
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Portland, OR, USA
The contact owns a 2011 Chrysler 300. The contact stated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in November of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Jackson, MS, USA
- Omaha, NE, USA