5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,038 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On October 11, 2014 I had driven my car twice that day. That evening while dropping my little cousin back home, my car started sputtering, lights started blinking and the car cut off and would not turn back on. It was completely dead, no power or nothing. I am highly disappointed in Chrysler. I have had this car not even five months and this has happened. Now it's just sitting in my yard and I am having to catch a taxi to work. It to beautiful of a car to just sit there. I took it to the dealership and they completed a diagnostic and said it was the alternator and they want $800 to repair. Can't afford to fix it, because all of my money is going towards taxi fare, and the warranty doesn't cover repairs. Just imagine if I were driving with my kids in the car and this happened.
- West Columbia, SC, USA
While coming a stop, the instrument panel showed a 'system error' light and the vehicle shut down. It would not restart and was completely dead. Traffic was impeded and a series of accidents were narrowly avoided. After towing it to the dealer, I'm told that the likely culprit is the alternator which "are known to go out on these cars, right around the expiration of the warranty, " according to the service technician. Warranty on this part is 36,000 miles and my car was at 36,650 miles. After yelling and screaming, the technician said he could lower the cost from $1,100 to $900. When pressed, he said the price for the alternator alone was $600, excluding any labor. I am furious that this is a 'known problem' and yet there has been no recall and from the list of other complainants on this site, it's obvious that this is a consistent and dangerous problem. I believe that the NHTSA needs to review this problem and address it. My options are limited. I need my car back. Hopefully, when I get it returned to me, the problem will be gone. Buyer beware, apparently, this is a dangerous and pervasive problem.
- Ontario, CA, USA
While driving at night on a non illuminated road the headlight beam extends about 12 then angles to right and left. When turning left or right there is no illumination to right or left when turning. Making the turn is like driving into a black hole. There could be a person or impediment in the way and it cannot be detected. A solution is for the headlight beam to angle to right and left much closer to the front of the car. I have discussed this with Chrysler case # [xxx] and deacons Chrysler, mayfield village, Ohio. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Highland Heights, OH, USA
The contact owns a 2011 Chrysler 300 limited. The contact stated that when driving downhill, the headlights would not illuminate the roadway straight ahead. In addition, the side headlights failed. The headlights were not able to be adjusted. The dealer was notified of the failure who advised the contact that they could adjust the headlights, but the adjustment would cause the headlights to shine too brightly into on-coming traffic.the contact was advised to purchase after market headlights but the contact declined. The manufacturer was not notified of the failure. The failure mileage was 3,900.
- San Bruno, CA, USA
The contact owns a 2011 Chrysler 300C. The contact stated that the head lamps were fogged on the inside of the casing, making it difficult to see at night. The dealer replaced the external light casing, but the failure recurred. The manufacturer was notified and assisted the contact with the repairs. The failure mileage was 8 and the current mileage was 300. The VIN was unavailable.
- Royal Oak, MI, USA
- Katy, TX, USA