8.8
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 15,250 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- not sure (5 reports)
This problem may be covered under warranty. Ask your Chrysler dealer.
Engine was running and I put the car in park (or so I thought) to retrieve my mail from my mail box .I stepped out of the car suddenly the car was rolling back! The car door caught me pushing me back spraining my ankle. I had to jump back into the car and jam on the brake.It really scared me. It has happened twice since then. The last time it happened was on April 2, 2020. I thought it was my fault until I received notice about the FCA Monostable Gearshift Litigation of Class Action Suit.
- Stevie L., San Luis Obispo, CA, US
I purchased this Chrysler 300 S in Dec 2014. For a little more than 1 month I had what I thought was a beautiful vehicle in every respect. Then it failed on an expressway. It was supposedly repaired by Pinebelt Chrysler in NJ, but since then it has been in other Chrysler service departments, with a cumulative amount of close to 30 days. The latest issues is the transmission shift lever remains in Reverse when shifting to Park. This has taken place many times, and if not noticed can cause a serious accident. Since the very1st failure 1 month after purchasing the vehicle, all sorts of crazy things have developed. Such as loss of cell phone paring, wipers starting when in off position, Icons in info quadrant flashing, repeated loss of navigation destination route while driving and takes 3 to 5 minutes to recalculate, not being able to turn on the radio, and intermittent shifting glitches of the transmission. Each time the vehicle is returned to me from the service dept, the work orders state "Can not duplicate customers issues at this time". The service personnel at Island Chrysler where I serviced previous vehicles, have been courteous and try to remedy these issues but all still exist. They are aware I have engaged a Lemon Law Lawyer, so I fell they are really trying to solve these issues. It is obvious that the symptoms I am experiencing are happening to other 300 owner's vehicles. It is also obvious that the symptoms are caused by a faulty TIPM. "Totally Integrated Power Module". But mine has never been replaced. I think thats because some owners have had their TIPM's replaced and the issues continue to take place. There are so many Chrysler vehicles with TIPM failures, Chrysler will not initiate a recall because they do not have reliable TIPM's for the millions of vehicles that will be on the recall list. Chrysler in my opinion is placing itself in a bad situation by allowing this to happen. My hearing is forthcoming and it will be interesting to see the results. It could open the door for Chrysler to do the recall. for other owners who may be suffering from similar failures but are not aware that their issues are TIPM related. Although the 2014 Chrysler 300 S is a beautiful vehicle, these continuing issues has turned my life upside down.
- Richard M., Brooklyn, NY, US
I just realized an important fact that omitted in my previous complaint regarding 2014 300S, e-shifter stays in Reverse instead of Park.....
When the e-shifter is fully pushed forward to engage the Park position/detent, instead it is actually in Reverse. The reason owners with this problem have been injured or damage to their vehicle occurred, is due to the fact even though the e-shifter is in Reverse, a software a glitch takes place, or IC circuit fails or is corrupt.
The driver did push the e-shifter all the way to Park but the e-shifter is actually in Reverse, however the IC or software controlling messaging/information must be corrupt..............However since the transmission is actually in Reverse, the 8.4 radio screen would trigger the rear view camera and the screen would initiate a rear view . That doesn't happen !
If it did any idiot would immediately notice the rear view screen, and realize the transmission is in REVERSE. So this is a serious safety issue and Chrysler should initiate a recall !
- Richard M., Brooklyn, NY, US
2014 300 e-shifter does not engsge park it stays in reverse With reference to the following notice I received from CAS:
Investigation: Electronic Gearshifts→
If it ain’t broke, you can trust automakers to try and fix it.
That’s exactly what’s happening with some Fiat-Chrysler (FCA) vehicles. Someone high up in the FCA food chain decided it was time to swap out the dependable gear shifter for something a bit fancier.
e-Shift is a monostable electronic assembly that removes the grooves and tactile feedback of a traditional gear shifter, and replaces it with something much more confusing. The result? More and more Chrysler, Dodge, and Jeep owners have no idea if their car is in drive, reverse, or park.
The new shifter has led to an increasing number of vehicles rolling away after the driver exited. How e-Xciting.
The National Highway Traffic Safety Administration (NHTSA) opened an investigation into e-Shift last summer. They have since upgraded the investigation to an engineering analysis to determine if 856,000 vehicles need to be recalled.
“NHTSA says to date, there are 306 incidents of Jeep Grand Cherokees rolling away after owners believed the SUVs were shifted into â€Park.“ The 306 rollaway incidents resulted in 117 alleged crashes and 28 injuries. Those injuries include pelvic fractures, broken kneecaps, a ruptured bladder, busted ribs, sprained knees, trauma to the legs, lacerations to the face and various other injuries.â€
For what it’s worth, FCA changed the gearshift design in 2015.
On April 28 I brought my 2014 300 S to a Chrysler service dept for this very same e-shifter Reverse safety issue. So please clearly understand that this is happening on 300's and Charger's as well as other Chrysler vehicles. I have had It has take place numerous times. However after working on my vehicle for 2 days the service dept called me to pick up my vehicle. I was not surprised when handed the work order to read " Could not replicate customers issues". Those words are Chrysler's answer to almost every issue they are confronted with. I am so thoroughly fed up with Chrysler 's service incompetence. I have other safety issues on this LEMON which I have returned time and time to different service dept's. again but only to receive the same exact Crap on the work orders. Such as power failures while driving., loss of navigation route, wipers turn on, telltale Icons flashing, gauges go crazy. Also vehicle would not start and all hell broke loose when going to start the motor, the starter did not crank, the start button would not return to Off position, fuel pump noise with out the motor running, horn blaring, wipers working extremely slow and they are in the Off positions. All of these issues have been reported to CAS and NHSTA. In my opinion I believe Chrysler realizes they have an enormous safety and financial problem with the root of all the issues. The safety problem is their TIPM. The financial problem is....will they survive ! Thousand of other owners of not only Jeeps, vans and other vehicles, but 300's and Charger's as well...........they all have TIPM's and the F-----g TIPM is the reason for these failures. Further most of Chrysler's vehicles starting in 2007 to present have TIPM's. So think about it, to do a TIPM redesign, then a recall for the millions of TIPM vehicles involved, would create financial HAVOC for FCA/Chrysler. On top of that NHSTA is either out to lunch, asleep or in FCA/Chrysler's BACK POCKET !. F--k owner/driver safety..........profit is more important to FCA/CHRYSLER and what ever do nothing NHSTA is benefiting.
Update from Apr 4, 2016: I just returned from NHSTA's website.....it is a joke. you are allowed only allowed to enter 1900 characters in the description of your safety complaint. What do you expect, it's a Government Agency. What a sad way to curtail important safety contributions. Don't even waste your time.
- Richard M., Brooklyn, NY, US
This is the third time my car has jumped from park (supposedly in park) into reverse scaring me half to death. Thinking back I thought I was crazy.until I received notice that there was a class action suit involving my 2014 Chrysler 300 Monostable Gearshift Chrysler FIX IT NOW !! Before somebody else dies.
- Stevie L., San Luis Obispo, CA, US