10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,303 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On March 10, 2006 my fiance was on her way home from work. She had just started moving when a stop light turned green. About 150 feet down the road from the stop light the traffic came to a stop because of a traffic jam. When my fiance applied the brakes the brake pedal went down to the floor and the car had no brakes what-so-ever. She rear-ended a Ford escort that was in front of her. We have two witnesses to the fact that 15 minutes after the accident, the brake pedal was still on the floor. When the police arrived, the officer wouldn't even push the car off of the road when we told him that it had no brakes. We had to wait until a tow truck moved the car from the road surface. I am now facing an insurance claim form my car and the other car due to a failure in the brake system. The car is being towed to the body shop on March 13, 2006 where I am going to tell them about the brakes. Once the car is repaired I will them take it to the Chrysler dealer and have them do everything they can to the brakes to see why the failure happened. My car is a 2004 Chrysler 300M platinum series.
- Fayetteville, NC, USA
Chrysler 300M (300M) pulls to either side (wildly to violently depending on braking force and temperature of engine). Usually after pulling during braking, the 300M will pull in opposite direction when proceeding from this stop. This pulling action will cease after the engine is fully warmed (about 15 minutes). The intensity of 'pull' has several times pulled the steering wheel from my grip. Problem was brought to dealer's attention....during five triips to dealer he replaced the rotors and pads and aligned the front end (twice), all to no avail. All rides with dealer were fruitless since the 15 minute warm-up had occured during my drive from home to dealer(one mechanic did say he observed pulling but later hedged on statement. Since I drive the car everyday from a cold start, I always experienced pulling; to let the dealer observe a cold engine, I left the car with him for 3 (may have been 4) days to drive as his personal car. After the time period he claimed not to have experienced pulling (an unbelieveable statement since I always did). It is also interesting that this pulling problem exists on my daugther's Mercedes 230"? and her friend's Mercedes V12 and on the Chrysler sebring (2006 ??") I am renting from enterprise at this time.
- Cherry Hill, NJ, USA
While braking at speeds above 50 mph the vehicle vibrated severely. The consumer stated when she attempted to brake for a traffic light, the brake pedal went straight to the floor and consequently the consumer rear ended a 18-wheeler which was at a stop. The consumer also stated the air bags did not deploy.
- Raleigh, NC, USA
- Jersey City, NJ, USA