10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 83,111 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The steering jerks and car shifts when I hit a pot hole of bump in the road on my 2007 Chrysler Aspen and it has almost caused us to loss control of the vehicle a few times, you never know when it's going to happen or I would Dodge the hole. Very scary when it does happen. We have had the front end checked and then tell us there's no problem. It doesn't happen unless your driving over 40 mph and when your driving 65 on the highway, it's going to get someone killed one day. There's not a specific day, since it happens every time you drive it and hit a hole or bump in the road. We have owned it since it was new and always had the problem. We are also having a problem with the air conditioning, we have installed 3 compresses, dryers it will not cool this last time it was in the shop 8 days. They must have installed and removed every part that would cause it not to cool, still blows hot air and it's already 95+ degrees outside. My elderly mother drives this Aspen and it use to be a great car, but once they break you might as well buy something new. It's no wonder they only make the Aspen 3 years. Worst and most dangerous vehicle ever.
- Baytown, TX, USA
The front valve lifters and time. The rear valve lifters and time are defective the car drives rough and misfires further I can't get the parts from Chrysler to repair the truck.
- Pontiac, MI, USA
It's a tracker on my truck and the dealership isn't using it properly. If my car payment is late then yes, I know it's supposed to shut down, but if I'm making a payment on time then why it keeps shutting off in the middle of nowhere. Been late for work, school, and picking up my 5 year old from school. By the way she is going to be stranded as we speak. Made my payment on 9/18/17 now it's off today. Made my payment last Wednesday, and I had to call them Thursday because it was off. Last week they turned it back on after I told them I'm making a complaint with them, now they don't know what the problem is today. It's the same thing from last week. The guy turned it on last week but he seems to not know the problem this week. I can't keep affording to miss out on school and work, and for surly can't keep my daughter from getting to and from school. I asked him to turn it on today and he says it's not them everything is brand new in my transmission/motor and my battery works just like last time. This is the fourth incident this month. He also told me he can see what the problem is, but I will have to pay for the tow. I am a loyal customer that got a car from them last year. This is not my fault they put a tracker on my car that keeps shutting off. Please help me!!!!
- Toledo, OH, USA
My vehicle got stuck in gear and couldnt shift it back into park.had to call a tow truck to tow it cause I turned it off with the key and it still would shift into park.I had to wait till Monday the 27 of June to callthe mechanic and he towed it to his shop.he called me today and said it was the gear shift and transmission that were no good or messed up.this happend on Saturday June 25 and I was pulling out of some offices that I clean in round rock Texas 1970 rawhide.the firefighters acrss the street had to help my husband push it to the side of the street because we were on a slop and my car had roled back and almost hit some mail boxes.
- Georgetown, TX, USA
We bought the Chrysler Aspen with the hemi engine new in 2007. The following year the problem began to rear its ugly head. Constant electrical problems due to water intrusion from the sun roof due to poor drainage. Truck was serviced numerous times by Chrysler with no positive results. Truck is hazardous to drive because all dash board lights will go on when it's raining or after its rained which causes a distraction while driving. This issue has happened while driving on a highway at 65 mph, city streets and also while the truck is stationary. This issue has been documented numerous times and Chrysler has made no effective engineering remedy. They even blame the environment I.e.trees for causing the problem as refusal to honor their warranty. We purchased the truck with a lifetime warranty and the truck was serviced in an attempt to correct the systemic problem. It is Chrysler's position that the environment is the cause of the problem not the engineering of the truck. Their are millions of cars and trucks with sunroofs that are left outside that don;T have leaks or electrical problems because of poor drainage. We have 32 pages of invoices from the Chrysler service dept, the vast majority are electronic problems. When we called Chrysler Corp. And finally spoke to someone today 6/24/16, we were told its the environment we can't speak to anyone higher then her, case closed, life time warranty voided for electrical issues.
- Glendale, NY, USA
Takata recall - just received recall - 3-2016. Was in accident 02-2015 involving head-on collision - air bags did not deploy - vehicle was impounded - pd as well as impound lot personnel and autobody shop adjacent all questioned why airbags had not deployed. Vehicle had to be inspected prior to my being able to remove it from pound for safety concerns. Was advised to have dealer check airbags and why no deploy. This was done and dealer advised only sensors are working. No further explanation. I have continued to drive vehicle. Then received this recall notice R25 / NHTSA 15V-313 and started do some research. I should have been notified months ago on this recall and does this defect have any effect of bags not deploying when they should? at time of collision I was traveling on city street and was rear-ended, side-swiped multiple times with eventual head-on collision - winter storm conditions / the vehicle that struck me after first impact slid uphill coming down and hitting side of car several times in a bounce off manner before head-on collision (head-on happened -before I even realized I had been struck in rear or side)- state farm claim 065V22149 - no one listened to my concerns and those expressed by pd officers and lot employees (who are daily exposed to this) about why airbags did not deploy. Also very delinquent in notification of recall.
- Aurora, CO, USA
Every time I fill up my gas tank the gas pump shuts off normally but when I remove the gas nozzle from my tank a huge amount of gas comes spewing out and sprays the side of my truck as well as the gas pump. It sometimes sprays out as much as four feet away. This is a major fire hazard as well as safety hazard for me, my passengers and anyone pumping gas in there own cars at the pump across from me. I have been to several different gas stations so as to rule out pump malfuctions and it happens every time at every gas station I visit
- Kingwood, TX, USA
The contact owns a 2007 Chrysler Aspen. The contact stated that while parked on a slight incline, the vehicle rolled down the hill as she was entered the vehicle. The dealer was unable to diagnose the failure. The manufacturer was unable to provide any assistance. As of May 23, 2008, the dealer had not repaired the vehicle. The failure mileage and current mileages were 19,000.
- Knoxville, OH, USA
- Belle Rose, LA, USA