10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
101,231 miles

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problem #3

May 092019

Aspen

  • 130,000 miles
On May 9th 2019 the vehicles computer was giving strange alerts about tire pressure changing among all 4 tires. Also change oil alert on & off. Low gas alert on & off. When I arrived at work around 9 am & I parked the vehicle, brought my personal things into the office. I decided to use our compressed air to check all 4 wheels tire pressure. I put the car in reverse to back out of the parking space with my right foot on the brake pedal. As I was backing up the RPM's increased suddenly sending me speeding in reverse towards my work building. I looked at my foot to make sure it was on the brake & it was. I never touched the accelerator. The vehicle's speed increased in 3 seconds to over 40 mph. I backed through the corner of my building, across railroad tracks & into the neighboring building. The corner support beam of my building went through my sunroof missing my head by inches. I turned the engine off. Miraculously no one was seriously injured. The vehicle was totaled & it caused extreme damage to both buildings. I contacted an attorney but since there was no serious injury they didn't want to get involved. They said it wasn't worth it to them. I tried to reach Chrysler but never got a response. I was recently made aware of this website to file this complaint. I have a video from my work security camera it is not one of the type of files this website accepts

- Keyport, NJ, USA

problem #2

Nov 172016

Aspen

  • 126,000 miles
After filling the fuel tank, the motor shuts off while driving down the road. It used to only happen when you go past the first "click" of the gas pump. Today it did it by just filling the tank to first shut off. This leaves you with no steering, no brakes and no power while going down the road. This is dangerous on several levels. This happened while the vehicle was moving down a four lane road in moderate traffic with five passengers-two infants, two children and one adult.

- Martinez, GA, USA

problem #1

May 212015

Aspen 8-cyl

  • 47,693 miles
First I must start out by saying this vehicle has been a nightmare since buying from a dealership who has refused to correct any of the problems in any fashion mainly because they're not a Chrysler dealership. The day after we bought the vehicle the vehicle stalled on us due to a dead battery. Not a big deal, but it was only the beginning to a wide range of problems. While taking the truck for a required state inspection, the truck somehow managed to roll forward from a parked position when reverse had been selected. It was parked on an incline no more than a 10 degree angle and ended up rolling/crashing into the curb. I immediately contacted the dealership to voice my concern/anger and they agreed to look into the problem but to no avail. Not long afterwards we had some heavy rain I believe the following week and we realized the roof was leaking along the passenger side pillar right into the vents. This I believed led to some electrical issues with the radio as my wife said if often "flickered" and "cut in and out". this was also brought to the dealerships attention and again nothing was done; however they did clean the drains which they said caused the leaking. I had also voiced my concerns to Chrysler and was basically told until they have enough documented issues, nothing can be done. Now, my wife and I hadn't filled this truck up to this point as yet, but the first time we did the gas overflowed and gushed out of the vehicle spilling everywhere. I initially thought the pump nozzle was faulty but after the second time at a different gas station I was convinced the problematic vehicle was to blame. I went online and did my own research and here's what I found: www.safetyresearch.net/blog/articles/fuel-spit-back-continues-plague-Chrysler-vehicles-owners-hook. my wife and kids travel in this vehicle and all I want is peace of mind to know they're safe in it. Updated 9/15/15 updated 12/11/2017

- Bel Air, MD, USA