10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 113,171 miles
About These NHTSA Complaints:
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I recently bought my chrystler Aspen and as I was driving down the road I noticed a clunk on the rear end. I checked to make sure the spare tire or muffler wasn't loose and even took it to a local shop where we found a bolt located right at the rear differential that appears to be loose causing that clunking noise. I went online to see if any other chrystler owners had the same issue and found out that there has been certain Dodge and chrystler vehicles affected and even recalled for this same issue. I also read online that driving with that bolt being loose could damage the differential and cause it to lock up make the whole truck to stop very suddenly causing the driver to loose control of the vehicle. I called 2 different local dealerships and explained the issue and asked them if my vehicle had a recall like many other similar models had, but they told me there was no recalls on my truck. I'm concerned for my safety and my family's due to my truck's condition and I would like to let chrystler know this poor workmanship could cause a serious if not fatal accident for me and my family if not resolved.
- Ligonier, IN, USA
My 2008 Aspen was built during the same time as the 2009 model year that had the faulty pinion nuts/shaft. Right at 170, K our pinion bearing is bad. I believe they same parts were used and Dodge refuses to work with me. Thankfully it has not broke yet but the truck is needing to be in the shop.
- Eudora, KS, USA
The contact owns a 2008 Chrysler Aspen. Two years ago, an independent mechanic diagnosed that the pinion nut was loose and needed to be tightened. The vehicle was repaired. The vehicle was taken to another independent mechanic where it was diagnosed that the differiental needed a pinion seal. The vehicle was repaired again, but the failure recurred. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 13V038000 (power train) as a possible solution, but the VIN was not included. The failure mileage was approximately 49,000.
- Suffolk, VA, USA
The contact owns a 2008 Chrysler Aspen. While driving approximately 30 mph, the vehicle stalled and the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the drive train needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 75,000.
- Kingwood, TX, USA
First I must start out by saying this vehicle has been a nightmare since buying from a dealership who has refused to correct any of the problems in any fashion mainly because they're not a Chrysler dealership. The day after we bought the vehicle the vehicle stalled on us due to a dead battery. Not a big deal, but it was only the beginning to a wide range of problems. While taking the truck for a required state inspection, the truck somehow managed to roll forward from a parked position when reverse had been selected. It was parked on an incline no more than a 10 degree angle and ended up rolling/crashing into the curb. I immediately contacted the dealership to voice my concern/anger and they agreed to look into the problem but to no avail. Not long afterwards we had some heavy rain I believe the following week and we realized the roof was leaking along the passenger side pillar right into the vents. This I believed led to some electrical issues with the radio as my wife said if often "flickered" and "cut in and out". this was also brought to the dealerships attention and again nothing was done; however they did clean the drains which they said caused the leaking. I had also voiced my concerns to Chrysler and was basically told until they have enough documented issues, nothing can be done. Now, my wife and I hadn't filled this truck up to this point as yet, but the first time we did the gas overflowed and gushed out of the vehicle spilling everywhere. I initially thought the pump nozzle was faulty but after the second time at a different gas station I was convinced the problematic vehicle was to blame. I went online and did my own research and here's what I found: www.safetyresearch.net/blog/articles/fuel-spit-back-continues-plague-Chrysler-vehicles-owners-hook. my wife and kids travel in this vehicle and all I want is peace of mind to know they're safe in it. Updated 9/15/15 updated 12/11/2017
- Bel Air, MD, USA
Rear pinion nut backed off causing lost of fluid from the differential to leaked out. Talked to Chrysler and they said this model was not on the recall list even though the description fits to the letter on what has happen on those covered on the recall. Had to get repairs done at pep boys since no dealerships are open on Sunday or Saturday afternoon. Replaced pinion seal and add fluid to differential, torque nut. Is this going to happen again after 50,000 miles or other people.
- Suffolk, VA, USA
- Jacksonviulle, FL, USA