On 6/12/03 I filled out a vehicle owners questionnaire on a 1999 Chrysler Concorde, VIN [xxx]. on 8/02/02 I purchased this Chrysler Concorde with 48,580 miles.on 8/15/02, I took the car back to [xxx] because of electrical problems, car leaking oil, brakes sticking, and air, heater, defrost, ventilation problems.upon arrival to [xxx] on 8/15/02 to drop the car off to be serviced there were 48,620 miles on the odometer. After receiving a phone call from [xxx] dealership stating "that the car was ready." "and had been serviced." After arriving and getting in the car, I noticed that the odometer had been changed, because it was now reading 48,883 miles. I then questioned [xxx] about the additional miles and was told "been everything had fixed." On 4/15/03, I was back at [xxx] having electrical problems in the dashboard. And the air conditioner was blowing out hot air. In the month of May 2003, I received a recall notice about the driver's seat bolt being defective, which may break causing the seat to suddenly recline. I took the car in on 5/27/03 to have the bolt replaced. After being at the dealership for about two minutes I was told that "the car was ready to go." I asked if the bolt had been replaced? I do not believe it had because it was not gone long enough. I also had to request a customer's copy of the invoice. When I received the invoice I notice that the invoice stated that the car was gray. The car is black. Please look into this matter. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbus, GA, USA