3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Chrysler Concorde. The contact stated that the air bag sensor light illuminated and the horn and cruise control stopped operating. The vehicle was taken to the dealer where it was diagnosed that the clock spring in the air bags was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
- Colbert, GA, USA
Suddenly, the clock spring in the steering column failed. I had no horn, cruise control and the air bag light came on. I had it replaced at a cost of $475. After repair I inspected the bad clock spring. The printed circuit spring cable came loose from its outer connector. I don't believe that it was anchored properly or it was improperly designed. I know of 2 other people who had the same problem with Chrysler cars. Since the horn and airbag failed due to this part I believe that it is a safety problem.
- Springfield, VA, USA
Air bag light came on six months ago and never went off. Called two dealers, one wanted $80 to investigate the problem, 2nd said it's probably the "clock spring." Air bag, horn and cruise control are all disabled. Does not fall under any warranty, I don't feel I should have to pay for the repair, this is not a routine maintenance item, it should be warrantied for the life of the car. Called Chrysler customer service (ref. #14889231) no help there, not under warranty.
- Southbridge, MA, USA
Problems with air bag warning light being illuminated.
- Robbinsville, NC, USA
The air bag light would intermittently illuminate while driving at various speeds of 0-30 mph. The vehicle has been to the dealer and several sensors were replaced. The problem keeps recurring. The consumer requested her money back along with a new vehicle. The transmission shifted erratic at times, there was belt noise at the idle, then engine made a ticking noise through out the day and the dealer was unable to duplicate the problem. The camshaft position sensor was replaced. The rear light bulb was replaced.
- South Holland, IL, USA
- Springfield, IL, USA