definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,269 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

May 182020

Crossfire 6-cyl

  • 36,500 miles
On May 18, 2020 as I was driving at about 25 mph, I heard a scraping noise coming from the rear glass area. I pulled over to determine what was the problem. I then noticed the rear glass window had fallen into the car, held intact by the rear defroster cord catching it and loosely dangling in the breeze. I informed Chrysler of this problem (Chrysler customer hotline 1-800-992-1997, case number 76293394), but they offered no assistance, even though I have researched this issue and have found many complaints through google and your own website, NHTSA.gov. If I had been driving at an interstate speed of 65 mph, the glass could have entered the vehicle and killed me! I have also learned that Chrysler gave a 10 year/100,000 mile warranty to owners of 2005 Crossfires with the same issue! I demand not only an apology from Chrysler along with a no charge repair of this condition, but also the same treatment 2005 owners received, the 10 year/100,000 mile warranty. This vehicle has been meticulously maintained since delivery, driven sparingly, and garaged nightly. Thank you for your assistance in this matter.

- Williamsburg, VA, USA

problem #12

Jun 052019

Crossfire 6-cyl

  • miles
The contact owns a 2007 Chrysler Crossfire. Without warning, the rear window fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available. The consumer stated the rear window came completely unglued from the convertible top. The vehicle was taken to an independent shop to reglue the window. There was no guarantee the failure would not recur.

- Roswell, GA, USA

problem #11

Apr 222017


  • 23,500 miles
Rear glass of softop has come loose from material. This is a dangerous issue since the car able to be driven safely. 2005 cars of same make and model has had an extended warrantee provide to it, with many owners receiving full replacement of soft top at no cost to them. This happended while the car was stationary, sitting in my garage, in jacksonville fl. I am the original owner of this car and this car was delivered in what 'Chrysler' has deeemed to be 'hot weather states' (fl) from their 2005 replacements of the same exact issue.

- St. Johns, FL, USA

problem #10

Jun 152016


  • 98,000 miles
While driving I heard a bang in the back and sudden change of air in the cabin - rear window in my 2007 roadster separated from the top and fell inside - the only thing that prevented it from hitting me in the head was the electric wire (defroster) that window is attached to. I had to go below speed limit to make it home safely. Chrysler dealership said there was nothing they can do and it would cost over $1,500 to get it replaced, but tops are on back order right now and it will take several weeks to get it in. After research - seems unfair that a known problem that all owners of this car face was not addressed by the company.

- Columbia, MD, USA

problem #9

Jul 172016


  • miles
I have a 2007 Chrysler crossfire convertable. I walked out today in my driveway to find my rear glass window on my car has detached from the top. Had this happened while driving im sure I could have caused a serious accident. I called Chrysler at 800-247-9753 and gave them my VIN number after going online and seeing many people with 2005 thru 2008 Chrysler crossfires rear window detached. They explained to me that th 10 year 100,000 extended warranty for rear glass on Chrysler convertables does not apply to my VIN number. That is unacceptable they are aware of many complaints for the same problem. They obviously know this is a known defect. Are they waiting to cause an accident where there is loss of life? please help

- Carrollton, VA, USA

problem #8

Jul 082016


  • 54,000 miles
Glue failed on rear window glued to convertible canvas top. Vehicle was stationary.

- Picayune, MS, USA

problem #7

Nov 152012


  • 36,576 miles
While parked in my garage the rear window on my 2007 convertible crossfire began to separate from the top. Chrysler told me I had to take it to an upholstery shop with would cost me $750 - $1400 for a new top. I used 3M window weld and it held for a while but then began to separate again. This is the third time it has started to separate. I was told that a new top would last 1-2 years for of course $1400. I still see no recall for this defect. The problem started in 2012.

- Huffman, TX, USA

problem #6

Jun 222015


  • 4,940 miles
The rear window is slowly but surely separating from the convertible top.

- Corpus Christi, TX, USA

problem #5

May 162015


  • 44,172 miles
While parked, the rear convertible top glass window separated from the from the fabric and is hanging down-- obstructing rear vision, preventing top operation, and making the car not weather tight.

- Montpelier , VA, USA

problem #4

Nov 122014

Crossfire 6-cyl

  • 51,953 miles
I'm "copying/pasting" someone else's words as they have described exactly what I'm experiencing! I bought this vehicle in September, 2013 and have just now experienced the following problem. I've also done an online search & came across this site w/other complaints filed! I will keep looking for other sites to file the same complaint until something is done! "I own a 2007 Chrysler Crossfire roadster (convertible). The glass in the rear window is separating from the canvas top. The top has no signs of damage in any other area. The dealer is telling me that it now needs a new top at a cost in excess of $2,000. After doing research, I discovered that this is a very common problem and appears to be a manufacturing defect in the adhesive used to connect the two pieces. There were apparently many complaints about the 2005 version of this car, so Chrysler has extended the warranty to 100,000 miles...and covered the replacement of the tops on those cars. For some reason they are refusing to do so on the 2007 model. I can see online that many people have this same problem with this car but perhaps enough complaints have not been filed. Please document my claim in the hopes that Chrysler will stand by their product and repair this defective roof. The car is in otherwise perfect shape and is diligently taken care of....is garaged kept."

- Corpus Christi, TX, USA

problem #3

Jun 012014

Crossfire 6-cyl

  • 56,850 miles
While driving down the road I noticed a lot of road noise coming from the rear area and found that the rear window glass was coming detached from the top fabrick. Over the next two weeks the window and almost completely come apart from the top. I have found that Chrysler has offered through their tsb-23035-11 reva service bulletin to cover this problem on 2005 models up to ten years or 100,000 miles. My problem is identical to the 2005 and I only have about 57,000 miles on the vehicle but their customer satisfaction center only refered me to the dealer who has stated that the top needs to be replaced at a cost of $1650 to me with no assistance from Chrysler. The top is in excellent condition and it is unrealistic that this should be anything but a manufaturing defect. I have seen on the internet that many other Crossfire owners have the same issue as I have.

- Seneca, SC, USA

problem #2

May 232013


  • 35,000 miles
The contact owns a 2007 Chrysler Crossfire. The contact stated that while the vehicle was parked in a residential garage, the rear of the sun roof window became fractured. The manufacturer was made aware of the failure. The vehicle was taken to the dealer for inspection but was not repaired. The failure and the current mileage was 35,000.

- Orlando , FL, USA

problem #1

Jun 012012


  • 95,002 miles
The contact owns a 2007 Chrysler Crossfire roadster. The contact stated that while driving 70 mph, the rear windshield detached from the convertible top. The vehicle was in the process of being taken to have the failure diagnosed. The contact stated that the glue which held the windshield in place caused the failure. The manufacturer was notified and offered no assistance. The failure mileage was 95,002.

- West Palm Beach, FL, USA