10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,498 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Me and my wife have a 1999 Chrysler Lhs with some serious steering issues!!! I was told to notify you do to the extensive reports of prior LH series steering issues. We have owned the car for one year, it has 91,000 miles on it. When you turn to the left past center the steering almost completely stops working. This is very dangerous when driving. We have taken it to the dealer and explained the situation. They said they had to drive it for $45, which is a joke considering you could barely turn it left just sitting there. We went ahead and let them and they informed us the steering rack was failing, and it would cost $1200 to fix. The steering is almost completely useless now, unless I'm driving in the indy 500. I have ordered a steering rack and will install it myself for $275. The bad steering rack is still in the car now.
- Seabeck, WA, USA
Rack and pinion and outer tie rod failure on my 1999 Chrysler Lhs. I purchased the car approx 30 months ago and it only had 3000 miles or 5400 kilometers. The steering failed on August 10 2008. I was pulling out of the driveway and the steering froze and I could not with all of my strength turn the wheels to the left.....when it failed, the car only had 34,544 kilometers and now has 35000. I have had it repaired at a local garage at the approx. Cost of $1400 dollars. Seems to me that the car has very low mileage and I have been doing alot of reading about this and this should definitely qualify as a recall item. What I really think is that Chrysler should make every attempt to repair and repay all of the consumers that have already had their vehicle repaired. Also I would like them to make some serious changes to the steering system which in my eyes is a very dangerous system and is prone to failure that can cause serious injury. Now that it has been repaired, I still find some clunking noises and the steering is very stiff when you first begin driving...I also had to replace the outer tie rods because they were very noisy and unsafe and that was done approx 30 days before the steering rack was replaced....if I can assist you in any way, please contact me and I would be happy to do so. Thank you.
- Rockland, 00, USA
There were no events that led to the failure. I was leaving work one day and I heard a loud pop from the front end of my car and then I lost power steering only when turning to the right. I took it to a dealership to have them look at it and they said I needed a steering rack, gear and a new tie rod. I had all replaced at 55,000 miles. The car now has 65,000 miles on it and it is still not right it pops when turning in either direction forward or reverse and today 7/27/08 the steering pump went out.
- Wapakoneta, OH, USA
With only 60K miles, the steering is very difficult to turn left but no apparent problems turning right.
- Kokomo, IN, USA
Car has 40K miles, 1999 model, no crashes. Driving down residential street, slow down and make right turn into parking lot. At completion of turn attempted to straighten wheels and lost function from steering but steering wheel turned like normal. Luckily very low speed so was able to stop without crash. Root cause is bolts (2) sheared below steering gear where tie rods connect. Repairs in progress, will attempt to drill out sheared bolts and replace, before having to replace gearbox and bolts.
- Jacksonville, FL, USA
I own a 1999 Chrysler Lhs and have had to replace / repair both tie rod bushing on each side of my car. (both driver and passenger sides) you hear a clunking noise and the steering feels unsafe/slack. When the car is lifted on a jack, you can push on the tire and it goes in a back and forth motion.
- De Queen, AR, USA
While driving 30 mph in rainy conditions the consumer attempted to maneuver a curve when the steering wheel locked up which caused the vehicle to hit a tree.
- Omaha, NE, USA
When turning heard clicking noise. Consumer stated the steering gear was replaced.
- Rocky Mount, NC, USA
- New Port Richey, FL, USA