10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 54,943 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 PT CRUISER motor mounts keep going out. I had my mounts replaced 6 months ago. Then within 2 months they went out again. Now they are making noise again. These are obviously defective. If these mounts all fail, the engine can fall on to the axle and who knows what will happen?
- Lemon Grove, CA, USA
The contact owns a 2002 Chrysler PT CRUISER. While making a right hand turn at 5 mph the sub frame underneath the front end of the vehicle broke. He could not control the vehicle or drive it. The vehicle was towed to a mechanic who inspected it and the consumer was told that the main cross member/sub frame deteriorated and caused the entire front end to come apart. The dealer was not notified. The manufacturer was notified and a complaint was filed but it was denied due to lack of maintenance on the vehicle. They offered no other assistance. The failure mileage was 48,100. The consumer stated as he was making a turn, the vehicle came to a sudden halt. When he exited the vehicle, he discovered the front wheel was leaning toward the road. The vehicle was towed the Chrysler dealer. Upon inspection, Chrysler denied the consumer claim stating the reason for the failure was due to lack of maintenance on the vehicle. Updated 11/10/10
- Middletown, NY, USA
While driving, vehicle was stuck on rail road tracks, when consumer was able to move vehicle from tracks, there was undercarriage damage and right front tire damage, vehicle shut off and both air bags deployed, consumer sustained severe damage to face and chest and was knocked unconscious and is receiving physical therapy, prior to purchase of vehicle, consumer informed dealer that plastic from the airbag was partially sticking out of the steering wheel, but dealer assured consumer this was ok, consumer is also concerned there may be a recall on vehicle.
- Dallas, TX, USA
While driving, vehicle was stuck on rail road tracks, when consumer was able to move vehicle from tracks, there was undercarriage damage and right front tire damage, vehicle shut off and both air bags deployed, consumer sustained severe damage to face and chest and was knocked unconscious and is receiving physical therapy, prior to purchase of vehicle, consumer informed dealer that plastic from the airbag was partially sticking out of the steering wheel, but dealer assured consumer this was ok, consumer is also concerned there may be a recall on vehicle.
- Dallas, TX, USA
- Rosemount, MN, USA